Hike Pricing, Features, Reviews & Comparison of Alternatives

Hike

Sell in-store, online and on-the-go with Hike POS

3.9/5 (29 reviews)

Hike overview

What is Hike?

Hike is a comprehensive POS system, ideal for all types of businesses. One system can be used to sell across all channels, whether that is in-store, online or on the go. Hike breaks down the barriers between your physical and web stores, merging all your sales channels into one system. This helps with optimising inventory management, sales process, loyalty programs and more.

Hike is cloud-based with offline capabilities. It is a complete POS system with built-in inventory, CRM, loyalty program, real-time analytics, employee management and 24x7 support.

It's easy to get started with Hike. Simply register on the Hike website with a 30-day free trial, bulk import all products and customers using a CSV file, download the iPad app and start using it. Hardware is also made easier with plug-n-play support for most renowned printers and barcode scanners so setup takes only minutes. If any assistance is required, Hike support staff are just a click away and available 24 x 7.

With the benefits of omni-channel and useful analytics, Hike helps retailers improve their customers’ shopping experience. Hike also helps to reduce processing times with full integration with renowned accounting, marketing and ecommerce systems like Xero, Saasu, Quickbooks, Mailchimp, Magento and BigCommerce. Hike allows users to process payments, reduce errors and strengthen card payment security with integrated chip & pin solutions like PayPal Here, Tyro and iZettle.

Hike up your sales and customer service levels!
hikepos.com

Pricing

Starting from
$49/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Hike screenshot: Hike's customization optionsHike introHike screenshot: Send email receipts with HikeHike screenshot: Hike's analytics dashboardHike screenshot: Schedule appointments with HikeHike screenshot: Hike iPad POSHike screenshot: Hike POS + EcommerceHike screenshot: Hike POS integrated payments

Hike reviews

Value for money
Features
Ease of use
Customer support
  3.8
  3.7
  4.2
  4.0
Viv Lee

Great POS software for Fashion Retail/wholesale

Used daily for 1-2 years
Reviewed 2018-05-16
Review Source: Capterra

Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office.

Pros
Ease of use - multilingual to support my staff, very intuitive, excellent support at 5 am in the morning - real 24/7. Highly recommend this software !!

Cons
would not recommend using touchscreen POS as mainly design to work with PC/Mac via browser or on an iPad with Hike IOS app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kyle Gibson

WOW!

Used daily for less than 6 months
Reviewed 2020-05-07
Review Source: Software Advice

I'm a web developer who specialises in POS systems and WooCommerce / web systems. We came from Vend, this is just amazing. Auto updates status, stock, perfect integration and super quick to update both sides. My clients are happy! That means they pay me.. Amazing!

Pros
Super fast support to start with. Under 2 mins every time!! But the two way sync is amazing!

Cons
Nothing just yet. Can't even find one thing I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric DeGonia

Not only a waste of time but it did things to my data, inventory etc that is taken me back weeks to

Used daily for free trial
Reviewed 2019-08-26
Review Source: Software Advice

Wish I would have never gone through with this. Has set me back over 300 hours. Thank god we did it during slow season while we have a chance to recover

Pros
I liked all the promises that it supposedly was going to fix versus me using Shopify with additional apps

Cons
I do not even know where to begin. - Created multiple items - Added and subtracted randomly from both Hike and Shopify - Discount Groups cannot be trusted. Even after spending 3 hours on chat with their lead tech. - Created refunds in Hike and Shopify which I cannot undo so all those sales must be re-keyed - reporting even the custom version gives you so little options you have to spend hours figuring out what it means Wish I would not have tried this software EVER

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Sally Feinerman

Hike is a great POS solution

Used daily for less than 6 months
Reviewed 2019-12-09
Review Source: Software Advice

The staff are very helpful and only ever a click away on chat

Pros
I recently set hike up for my POS and to integrate with my woocommerce store and it is a great option for people looking to find a reliable and well-priced POS system

Cons
I haven't found any negative features of the product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jim Noort

Amazing 24/7 Support

Used daily for 1-2 years
Reviewed 2020-05-02
Review Source: Software Advice

Pros
Incredible support. I work some very strange hours 24/7. It does not matter what time of night, on Saturday and Sundays included, and I get excellent support within a few minutes of posting my question. Every single time. It is very impressive.

Cons
Only 1 image associated with each product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Hike pricing

Starting from
$49/month
Pricing options
Subscription
Free trial
View Pricing Plans

30-day free trial: No obligation and no credit card required.

Once you're ready, simply choose one of Hike's paid plans. There are no hidden costs or lock-in contracts. All paid plans come with:

Unlimited customers

Unlimited employees

Unlimited products

24x7 support

Hike features

API
Inventory Management
Real Time Reporting

Activity Dashboard (574 other apps)
Activity Tracking (330 other apps)
Audit Trail (319 other apps)
Auditing (362 other apps)
Automatic Notifications (520 other apps)
Billing & Invoicing (305 other apps)
Compliance Management (387 other apps)
Customizable Reporting (415 other apps)
Data Import/Export (391 other apps)
Document Management (317 other apps)
Document Storage (312 other apps)
Inventory Tracking (337 other apps)
Monitoring (302 other apps)
Real Time Data (341 other apps)
Reporting & Statistics (531 other apps)
Third Party Integration (433 other apps)
Workflow Management (427 other apps)

Videos and tutorials

Additional information for Hike

Key features of Hike

  • Accounting integration
  • Customer history
  • Dashboard
  • eCommerce
  • eCommerce integration
  • Integrated electronic payments
  • Email notifications
  • Employee management
  • Label printing
  • POS
  • Product management
  • Purchase orders
  • Returns management
  • Sales analytics
  • Discount management
  • Appointment management
  • Visual analytics
  • Customer loyalty program
  • Barcode support
  • Inventory control
View All Features

Benefits

Point of sale, inventory management, products, services, appointments, employee roster, loyalty rewards, customer management, sync with accounting, marketing and eCommerce software, iPad POS app, works online and offline, integrated payment processing, online booking, built-in eCommerce to sell online, integration with Xero, mailchimp, managento and Bigcommerce