I have been using Saasu for a few businesses for years now and am very happy with the features, they keep improving it every year and it gets faster or easier every time. The new mobile app is a dramatic improvement on the old one.
Pros
Fast simple but still all the features I like (invoicing, inventory, payroll, general ledger, email invoices, auto transactions, auto invoicing, accounts payable, accounts receivable, api.
Cons
Payroll could be a little easier to use but does everything we need and more.
Rating breakdown
Likelihood to recommend: 9/10
Migrated from MYOB was easy as can be expected. Very happy with the multi-user capability unlike our single user MYOB. Customisable dashboard is good for a quick over view of who owes you $, profitability, sales, etc. Built in task list - so you can track your to do's, or assign to other Saasu users. One reservation I had before moving to a cloud accounting solution was the possibility of slowness, but Saasu works very fast.
Pros
Excellent online help as well as customer service.
BANK FEEDS!! Excellent to have and probably worth adopting Saasu for this feature alone.
Integration - We haven't needed this yet, but apparently it has a comprehensive API so it can link to most other software.
Tax tables update automatically.
Works beautifully from my ipad so I can work on the road, especially invoice customers. (I actually find the the web version on the ipad better than the actual app.)
Unlimited logons.
No year end rollover needed - which means all your detailed journals etc are always available, unlike MYOB where we always had to refer to old files.
Access controls - there it total control over granting access to Saasu for your staff. For example, you can give access to just Sales, or Purchasing, or Reporting etc. One useful one is giving all your staff a logon so they can see and enter just their own Time sheet.
Cons
We've had no issues with the software.
I can't think of any negatives.
Rating breakdown
Likelihood to recommend: 9/10
I think the product from a customer perspective is quite good, relatively easy to use, fast servers; however, our biggest personal issue was around customer service. I feel like the Saasu team made a mistake in accepting us as Saasu Partners and providing us discounts whilst we apparently weren't eligible. This partnership program incentivised us to introduce other businesses to Saasu, unfortunately we brought on 11 businesses and then were advised we were not longer eligible to be partners as we weren't registered tax agents, didn't have a website and a few other criteria. At the end of the day, we feel as if a mistake in house resulted at the detriment of the customer, I don't wish to quote any emails or discussions but leave it as that we were not satisfied. I wish them all the best
Pros
Speed of servers
Reliable System
Cons
Flexibility to resolve issues with customers
Rating breakdown
Likelihood to recommend: 0/10
Support has always been helpful. The soft ware is easy to use would recommend it to other businesses
Pros
Lot easier to use than other accounting programs and cost effective
Cons
It would be great if it integrated with our POS
Rating breakdown
Likelihood to recommend: 8/10
Pros
From my business-owner perspective, Saasu is really easy to work with invoices in/out and pay roll.
I love the html invoice templating system, though it has some annoying limitations.
Saasu works well and has more/better features than Xero, at a lower price. Xero muscled in with a huge promotional campaign but their actual product is not any better.
Cons
There is no way to quickly list all the invoices written to different people in the same company. This is pretty stupid!
Rating breakdown
SMALL: $15/month
MEDIUM: $40/month
LARGE: $70/month
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