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HOA Start
5
81
4
4
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HOA Platform
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HOA Start - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
HOA Start overview
Based on 87 verified user reviews
What is HOA Start?
HOA Start is a HOA tool offering key features such as member database, website management, document management, and member communication, among others.
Who uses HOA Start?
By industry, HOA Start reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for HOA Start cited by reviewers is HOA management (100% of reviewers).
HOA Start’s user interface
HOA Start pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about HOA Start?
HOA Start is a HOA tool offering key features such as member database, website management, document management, and member communication, among others.
Select to learn more
Who uses HOA Start?
Based on 87 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HOA Start's key features
GetApp's analysis of 35 verified user reviews collected between September 2021 and September 2024 identifies HOA Start's most critical features and summarizes user sentiment about those features.
Reviewers appreciate HOA Start's Member Database for its ease of use and comprehensive capabilities. They report it allows for easy addition and removal of homeowners, accurate member data maintenance, and convenient member communication. Users find the ability to filter members and groups for targeted communication valuable. They also highlight the importance of having members update their profiles and the ease of importing data from previous systems. Some suggest enhancements like adding spouse information fields and downloading member notes. Of the 23 HOA Start users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.
Reviewers indicate HOA Start's Website Management is user-friendly and flexible. They find it easy to create, update, and maintain websites with provided templates. Users appreciate the quick changes and publishing capabilities, as well as the responsive customer support. They report the platform is intuitive, even for non-technical users, and value the ability to manage the website without needing a webmaster. Some mention the need for more widget options in page templates. Of the 21 HOA Start users who gave detailed accounts of their use of Website Management, 100% rated this feature as important or highly important.
Users report HOA Start's Document Management is important for easy access and organization of community documents. They find it user-friendly for uploading, managing, and securely storing documents. Reviewers appreciate the ability to access documents online, especially for compliance with legal requirements. They highlight the usefulness of document versioning and the search function, although some note it only searches document titles. The nested security measures and flexible arrangements are also valued. Of the 17 HOA Start users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.
Reviewers highlight HOA Start's Member Communication capabilities as essential for effective community interaction. They appreciate the ability to send mass emails and texts, as well as the use of forums and newsfeeds for updates. Users find the email and texting systems easy to adopt and use regularly for newsletters and announcements. They value the option to filter recipients and the positive impact on community engagement. Some suggest improvements in email editing and preview functionalities. Of the 22 HOA Start users who gave detailed accounts of their use of Member Communication, 86% rated this feature as important or highly important.
Michelle K.
HOA Webmaster
Tonya W.
Treasurer
Matt H.
Treasurer
Sue C.
Volunteer, Board member
All HOA Start features
Features rating:
HOA Start alternatives
HOA Start pricing
Value for money rating:
Starting from
39
Per month
Flat Rate
User opinions about HOA Start price and value
Value for money rating:
To see what individual users think of HOA Start's price and value, check out the review snippets below.
Kurt B.
President

Troy S.
Vice President
HOA Start integrations (9)
Integrations rated by users
We looked at 87 user reviews to identify which products are mentioned as HOA Start integrations and how users feel about them.
Integration rating: 4.5 (4)
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
“It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient”
Vanessa B.
Bookkeeper
HOA Start customer support
What do users say about HOA Start customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of HOA Start customer support.
Widely noted by reviewers, HOA Start's support team responds quickly and effectively, often resolving issues within hours.
A significant portion of users appreciate the personal attention and professionalism, making onboarding and setup smooth and stress-free.
Common user feedback highlights multiple support channels, including tickets, phone, and Zoom, with knowledgeable staff always available to help.
Support options
Training options
To see what individual users say about HOA Start's customer support, check out the review snippets below.
“There's a guided process with online tech support or - the option I really like - the White-Glove package with phone/Zoom support from a team member who will actually build the site for you! If you're in a hurry to get a website done and don't have the time to do it yourself, this is perfect. Or, if you get stuck along the way, there's always someone to help you move on to the next step.”
Kim R.
Founder and CEO
“Multiple requests have been answered and resolved timely and productively.”
Jodi G.
President
“Don’t care for the Stripe part of it, but our own fault since we didn’t link with Quickbooks.”
Sheron S.
Finance Committee
HOA Start FAQs
Q. What is HOA Start used for?
Dashboard-driven software, with customizable website templates, built for associations of all shapes and sizes.
Q. What level of support does HOA Start offer?
HOA Start offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base















