So far the product has been pretty good for us. If I had one recommendation off the top of my head, can you please add a "create work order " from the individual asset screen.
Very easy to use and great support, that's it I have no more do not feel like writing a book what I like about it is here short and sweet.
This software is a user friendly program that anyone can navigate through. The customer service is outstanding.
That is their biggest complaint is not being able to navigate very easily. The 15 minutes before the program logs you out automatically is very inconvenient.
Our techs are looking for the work orders that are complete on their ipads and when they can't find them they think they lost it totally.
To say that customer service was bad is not accurate because it would imply that customer service actually exists.