ManagerPlus Reviews

Easy to learn to use and train others. The reporting functionality is great, especially for work order repairs in order to find past work that has been done on our trucks. Able to run log reports for fuel, engine hours etc with ease. Entering work order info is easy as well as entering fuel, mileage and engine hours in the logs.

I don't like the fact that i have to use my mouse so much when entering work orders. I feel like the task would flow much smoother if I could hit F keys to move to a different tab or drop down list etc rather than having to stop typing to use the mouse to get to the next area I want to be in. I wish I could import spreadsheet data to the log module rather than having to print the spreadsheet and then key it all in manually ( but i hear thats available in the upgraded version ).

We started using Manger Plus 20 years ago when it was DOS based application. Over the years software has been converted to a user-friendly GUI application, users feedback was incorporated into product's functionality. You can create user defined custom fields which is very helpful. Great search engine. Recently we integrated it with our Active Directory, user can log in to the application with their Windows creds. Quick and responsive US based support is a BIG plus.

Sometimes reporting provides too much info. Besides that, it is a great product. 20 years in service and counting.

Customer service is usually efficient with their responses to my questions. It's good to see more training webinars becoming available. When we first started using this program there were hardly any.

That the reports module is not user friendly. We had the desktop Manager Plus Enterprise previously and the reports were much better and easier to configure than on the Cloud version. I don't use the report module for this reason. I download to Excel and generate from there. It's disappointing that we pay for it and really are not able to utilize it. Wish the Cloud version was more user friendly...

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Program is very easy to navigate through. The support I got to transfer from one cmms to the other was great.

The only thing that bugs me is when I print out my WO's is I have to do it one at a time and adjust the size everytime.

Christopher, Thank you for the kind review! We're glad to have you on board and look forward to our continued partnership. -ManagerPlus Team

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Software look aesthetically pleasing and it is nice to be cloud based

Software support is horrendous and the software is very buggy.

Brad, As tough as this is to hear, we appreciate you bringing this to our attention. Our goal at Hippo is to make all customers feel supported and there has clearly been a disconnect between where we strive to be and where you currently are. I've brought your concerns to the appropriate parties and we'll be in contact very soon to get these problems sorted out. Please don't hesitate to reach out to me personally with any questions. -Nicholas B. Customer Marketing Manager nbradshaw@iofficecorp.com

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The software has help us better manager our work while being able to keep our customers well informed. The software is very intuitive and the new Lighting well laid out and easy to look at.

Reports are difficult to create and or customize.

Steve, Thanks so much for your show of support by leaving us a review! We're glad to have you as a customer of ManagerPlus and look forward to our continued partnership.

Extremely easy to use, Cost, Customer Support

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The software is easy to use and there is always support if you run into problems.

We are on the 4,4,5 budgeting system and that is not an option at this time when using the budget module.

Very versatile for various tracking record keeping. The screen set up is very easy to see/read (this is not true with a different new software i am using, so I do appreciate Manager's screen)

Very easy to make errors, very difficult to correct errors.

This is a very cost effective product that has the functionality needed to control fleet maintenance and cost allocations. It is easy to use and has a consistent feel through most of the modules and functions

Some of the requires we have like tracking rentals are not well supported but it is flexible enough that you can work around every limitation I have found. I would like to see more robust reporting and controls on data elements but I believe that these are in development and what I have seen of them have been promising so far

*Different modules give you the chance to buy according to your budget and needs. *Great tutorials that can cover from uploading assets to training technicians to open/close work orders.

*Not compatible with Mac. *The tutorials come in packages sold separately.

The program was extremely in depth. The modules were very easy to understand. The organization and potential to expand and scale the product was great.

The initial data input and setup was extremely time consuming. We took days putting all of our equipment into the program. That wasn't a huge deal. The biggest issue was that some of our employees couldn't figure the basics out.

pretty easy to use, I learned how to use it on my own no training needed

reports could be better

the overall use is Friendly to use and very helpful

none, the software is esay to understand

meets all my basic needs very well

database backup overly complicated

Hello Bruce, thank you for your review. We are happy to hear about the success you are having! Please feel free to reach out to our support team to work through any challenges you are having with your database backup. Support can be reached at 800-730-9809.

I dont have to use an excel spread sheet anymore. Timely maintenance with their correspondent reminders are making my job a lot easier. Cheap for twenty something dollars a month (per user).

Cant use it via your cellphone.

Very easy to use and great support, that's it I have no more do not feel like writing a book what I like about it is here short and sweet.

I do not like how the history works in that you have to wait until it flips through all the RO numbers starting from the beginning, it would be nice if it could go to exactly what you are looking for

This software is very user friendly. It is simple to learn and you can do as much or as little as you want to concerning information that you keep up with. The people at Manager Plus have been nothing but helpful as I was getting setup with their product as well as when I had questions.

I would love to be able to save Contacts & Vendors in the system but I can't in my Small Business package. With our small trucking company it is not worth the money to upgrade software at this time.

Cheap(ish)

Inability to sort numbered assets properly. (eg: 1, 11, 12, 2 instead of 1, 2, 11, 12) Once a top level asset is created, it cannot be placed as a sub-asset under another top level asset. We expanded to more than one facility and had no option to change the asset tree to reflect our company growth. Rather than completely re-write our database from scratch, we left it as is, and it is a bit of a mess now. It does not support nested assets. Search function works poorly. Searching for an asset with 'forklift' in the name returns 0 results, yet we have over 40 forklifts in the system. Unless you pay the big bucks for the enterprise edition, almost nothing in the UI is customizable.

Good customer support. The program is comprehensive and versatile. The input of information is wide ranged. The ability to set your operation parameters is good.

The establishment of service codes is somewhat cumbersome. We have created our own service codes. It would be nice to enter a work order without having to change screens and search continually.

Help is always there when I need it. The product has helped the company most by tracking spending on the fleet.

It would be nice to see improvements I the automated tracking of the vehicles. Input of records is time consuming especially when the fleet consists of such variation.

I am able to look up just about any work order or purchase order with just using a part number. The tech support at Manager Plus are always helpful whenever I have a questions or issue with the program.

I don't have many complaints. This system really has everything I need to get the job done.

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