ManagerPlus Reviews

Easy to learn to use and train others. The reporting functionality is great, especially for work order repairs in order to find past work that has been done on our trucks. Able to run log reports for fuel, engine hours etc with ease. Entering work order info is easy as well as entering fuel, mileage and engine hours in the logs.

I don't like the fact that i have to use my mouse so much when entering work orders. I feel like the task would flow much smoother if I could hit F keys to move to a different tab or drop down list etc rather than having to stop typing to use the mouse to get to the next area I want to be in. I wish I could import spreadsheet data to the log module rather than having to print the spreadsheet and then key it all in manually ( but i hear thats available in the upgraded version ).

We started using Manger Plus 20 years ago when it was DOS based application. Over the years software has been converted to a user-friendly GUI application, users feedback was incorporated into product's functionality. You can create user defined custom fields which is very helpful. Great search engine. Recently we integrated it with our Active Directory, user can log in to the application with their Windows creds. Quick and responsive US based support is a BIG plus.

Sometimes reporting provides too much info. Besides that, it is a great product. 20 years in service and counting.

Nothing, it never worked. Never got any help.

Not built or setup for manufacturing. No service or customer support after 5 PST, we are in CST. Never got help. Reports dont work. Needed downtime dashboard, yo never got one.

Program is very easy to navigate through. The support I got to transfer from one cmms to the other was great.

The only thing that bugs me is when I print out my WO's is I have to do it one at a time and adjust the size everytime.

Christopher, Thank you for the kind review! We're glad to have you on board and look forward to our continued partnership. -ManagerPlus Team

THE WAY REQUESTS AND WORK ORDERS INTERACT WITH EACH OTHER. THE NEW INSPECTION SOFTWARE IS A NICE TOUCH.

I WOULD LIKE TO SEE THE INSPECTIONS HAVE A OPTION TO CREATE A REQUEST INSTEAD OF A WORK ORDER. THE BAR AND QR CODE PRINTING TO A LABLE MARKER IS NOT THAT GREAT.

Thank you for the kind review! We will pass the kind words on to our support team. -Nicholas B. Customer Marketing Manager

This software is nothing but trouble for what I use it for. Where I could bring up a unit number and look at all its history with ease with the old program, now you have to go to lightning and spend time searching and searching and it does not even retain old entered part numbers. Overall is a disappointment.

Everything about this program is not user friendly to a old person like me.

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Very versatile for various tracking record keeping. The screen set up is very easy to see/read (this is not true with a different new software i am using, so I do appreciate Manager's screen)

Very easy to make errors, very difficult to correct errors.

It was already established when I moved to this company.

The customer support is the worst I have ever worked with.

The software is wonderful. It is easy to use and figure out. Very fast and responsive.

The customer support is terrible. They are slow and do not communicate well.

ease of use ManagerPlus Knowledge Center is really helpful excellent customer support! 10/10 Traceability can go paperless

It would be nice to have the following features added to Lightning: Ability to link existing WOs to PO Ability to link Asset IDs to PO Certification Module added to the Lightning Platform instead of having to go to Classic Customizable WO Note Types as you did in Classic Option to hide some fields so you can customize what appears on the printed WO; example: if there are no "Parts" added to the WO Option to "Copy Asset" in Lightning

Thank you for the review, Zuneera! I will pass the kind words on to our team. Nicholas B. Customer Marketing Manager

Extremely easy to use, Cost, Customer Support

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This is a very cost effective product that has the functionality needed to control fleet maintenance and cost allocations. It is easy to use and has a consistent feel through most of the modules and functions

Some of the requires we have like tracking rentals are not well supported but it is flexible enough that you can work around every limitation I have found. I would like to see more robust reporting and controls on data elements but I believe that these are in development and what I have seen of them have been promising so far

pretty easy to use, I learned how to use it on my own no training needed

reports could be better

it is a good tool if it works the way manager plus team wants it to be - when introduced to the new M+ from our stand alone - it barely came out of development - if you work with ecel files and able to run a query - it provides alot of inof

to many interruptions - hear the same thing over and over for the last three years, we are working on a fix - yet they raise the price of the tool yearly - spend to much time to make it look "pretty" know that the tool has more than enough operating problems - training tools are not worth it - they give a 50 foot level and expect folks learn from it

Very easy to use and great support, that's it I have no more do not feel like writing a book what I like about it is here short and sweet.

I do not like how the history works in that you have to wait until it flips through all the RO numbers starting from the beginning, it would be nice if it could go to exactly what you are looking for

Thank you. keeping track of the truck service.

for all your help. I cant think of anything.

Good customer support. The program is comprehensive and versatile. The input of information is wide ranged. The ability to set your operation parameters is good.

The establishment of service codes is somewhat cumbersome. We have created our own service codes. It would be nice to enter a work order without having to change screens and search continually.

I am able to look up just about any work order or purchase order with just using a part number. The tech support at Manager Plus are always helpful whenever I have a questions or issue with the program.

I don't have many complaints. This system really has everything I need to get the job done.

I investigated many different software products before I decided on Manager Plus. The software is very user friendly, easy to set up, and the support is fantastic! It is an excellent product to track all assets and create maintenance schedules. The mobile apps for tablets are very easy to use with each of the facilities technicians. Tracking our fleet of vehicles is also very easy. Calling into the software support group was very impressive. They know the product and can walk you though any questions. I really like the ability to add pictures, manuals, notes, schedules, and costs to work orders. I highly recommend this product for your facility!

No complaints at all. My only complaint is I didn't find this product years ago for all the building and projects I have managed.

very easy to use, very good customer service and tech.

could maybe be a little more informative when there are updates, which are included in service contract.

The update makes it much easier to input the information I need to submit a ticket to my IT or maintenance teams

The functionality of this program seems lacking from my perspective. I am not on a team that uses this often, however I have to use it to communicate to those teams. I feel that it is a lot of work with very little communication regarding the follow up from those teams.

It is user friendly, so easy to use. If you have a question, there is help available for you.

There really isn't anything that I don't like about the product.

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Thanks for the review, Ron! We're thrilled that you've had so much success with our software. We look forward to continuing to work with you!

Periodic Maintenance module is excellent!

Inability to change work order layout on our own. Everything must go through ManagerPlus at an additional charge.