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Dynamics 365 Business Central
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise resource planning for SMBs, formerly Dynamics NAV
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Dynamics 365 Business Central - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Dynamics 365 Business Central overview
What is Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity. Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history. Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.
Who uses Dynamics 365 Business Central?
Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and accounting (6%). The most frequent use case for Dynamics 365 Business Central cited by reviewers is accounting (36% of reviewers).
What do users say about Dynamics 365 Business Central pricing?
Some users say Dynamics 365 Business Central offers reasonable pricing and a favorable cost-benefit ratio, especially with subscription options. However, many reviewers indicate escalating costs, high fees for customizations, and prohibitive pricing for small businesses.
What are the most popular integrations for Dynamics 365 Business Central?
The Dynamics 365 Business Central integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.8 out of 5 for its integration with Dynamics 365 Business Central) and Microsoft Excel (a spreadsheet product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons



Adaptability
Usability
Connectivity
Analytics
Reliability
Orientation
Dynamics 365 Business Central’s user interface
Dynamics 365 Business Central pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.0
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about Dynamics 365 Business Central?
Users say Dynamics 365 Business Central offers robust ERP features, strong accounting tools, and flexible customization options, with seamless integration into Microsoft Office. They find its user interface intuitive and appreciate its compatibility across devices, but note that reporting can be complex and some features require additional setup or development. Some feel the platform is expensive and that support quality varies by region and provider.
Reviewers indicate the software is generally user-friendly once learned, but they report a steep initial learning curve and the need for thorough training, especially for new users or those unfamiliar with Microsoft products. They mention occasional bugs and slow performance with many users.
Select to learn more
Who uses Dynamics 365 Business Central?
Based on 198 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Dynamics 365 Business Central's key features
Most critical features, based on insights from Dynamics 365 Business Central users:
All Dynamics 365 Business Central features
Features rating:
Dynamics 365 Business Central awards
Dynamics 365 Business Central alternatives
Dynamics 365 Business Central pricing
Pricing plans
Pricing details:
User opinions about Dynamics 365 Business Central price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Dynamics 365 Business Central's price and value, 32% mention it in a positive light.
Some users say Dynamics 365 Business Central offers a reasonable price for both small and larger companies, with a subscription option that avoids upfront investment. They find the product's cost-benefit ratio favorable and appreciate its comprehensive functionality. However, many reviewers indicate that the pricing can be prohibitive, especially for small businesses, with costs escalating quickly when adding users or services. Some users report high initial and ongoing expenses, making it less accessible for organizations with limited budgets. They also mention that customizations and licensing fees can add to the overall cost, making it a significant investment.
, and
To see what individual users think of Dynamics 365 Business Central's cost and value, check out the review excerpts below.
Dynamics 365 Business Central integrations (412)
Integrations rated by users
We looked at 198 user reviews to identify which products are mentioned as Dynamics 365 Business Central integrations and how users feel about them.
Integration rating: 5.0 (1)
“Cypher IQ managers our production. Therefore a seamless integration was very important.”

Luke C.
Manager
Integration rating: 4.8 (6)
Integration rating: 4.8 (4)
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Dynamics 365 Business Central support options
Typical customers
Platforms supported
Support options
Training options
Dynamics 365 Business Central FAQs
Dynamics 365 Business Central has the following pricing plans:
Starting from: $8.00/month
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using Dynamics 365 Business Central?
Q. Who are the typical users of Dynamics 365 Business Central?
Dynamics 365 Business Central has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Dynamics 365 Business Central support?
Dynamics 365 Business Central supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does Dynamics 365 Business Central support mobile devices?
Dynamics 365 Business Central supports the following devices:
Android, iPad, iPhone
Q. Does Dynamics 365 Business Central offer an API?
Yes, Dynamics 365 Business Central has an API available for use.
Q. What other apps does Dynamics 365 Business Central integrate with?
Dynamics 365 Business Central integrates with the following applications:
Sprout Social, HomebuilderONE, Adobe Campaign, Helpdesk 365, Import Export PowerTool, Talkdesk, Microsoft Outlook, Paperflite, PayPal, what3words, Jet Analytics, EBizCharge, Dime.Scheduler, Fireflies, Microsoft Power Apps, Zetadocs Expenses, nShift, ClickLearn, BarTender, Docusign, Avalara, DocuWare, ADP Workforce Now, OneCore Rental App, Bizview, 365 Collect, Zoom Workplace, AEB Compliance Screening, Easy PDF, Praxedo, Backbase, MAIN-TOOL, Bankfeed, ReQlogic, Soft4Leasing, Easy EFT, Microsoft 365, Solver, Jet Reports, Dotdigital, PREXA 365, Maplytics, Rydoo, VeriLoan, Planful, Exeevo Omnipresence, Oneflow, Celigo Integrator.io, eye-share Workflow, RapidStart Field Service, Exigo, Pagero, Tangicloud, Clockify, Microsoft Copilot Studio, Kyriba, Mailchimp, Greenhouse, Yooz, Multi-Entity Management, Wrike, ZoomInfo Chat, OneCore Loans App, altaFlow, PandaDoc, eftsure, Dooap , Microsoft Word, Shopify, Microsoft Excel
Q. What level of support does Dynamics 365 Business Central offer?
Dynamics 365 Business Central offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat
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