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Dynamics 365 Business Central Logo

Enterprise resource planning for SMBs, formerly Dynamics NAV

Table of Contents

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Dynamics 365 Business Central - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Dynamics 365 Business Central overview

What is Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity. Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history. Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.

Who uses Dynamics 365 Business Central?

Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and accounting (6%). The most frequent use case for Dynamics 365 Business Central cited by reviewers is accounting (36% of reviewers).

What do users say about Dynamics 365 Business Central pricing?

Some users say Dynamics 365 Business Central offers reasonable pricing and a favorable cost-benefit ratio, especially with subscription options. However, many reviewers indicate escalating costs, high fees for customizations, and prohibitive pricing for small businesses.

What are the most popular integrations for Dynamics 365 Business Central?

The Dynamics 365 Business Central integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.8 out of 5 for its integration with Dynamics 365 Business Central) and Microsoft Excel (a spreadsheet product, 4.7).

Starting price

8per user /
per month

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

Adaptability

Usability

Connectivity

Analytics

Reliability

Orientation

Dynamics 365 Business Central’s user interface

Ease of use rating:

Dynamics 365 Business Central pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(21)
3-4(90)
5(87)

What do users say about Dynamics 365 Business Central?

Users say Dynamics 365 Business Central offers robust ERP features, strong accounting tools, and flexible customization options, with seamless integration into Microsoft Office. They find its user interface intuitive and appreciate its compatibility across devices, but note that reporting can be complex and some features require additional setup or development. Some feel the platform is expensive and that support quality varies by region and provider. 

Reviewers indicate the software is generally user-friendly once learned, but they report a steep initial learning curve and the need for thorough training, especially for new users or those unfamiliar with Microsoft products. They mention occasional bugs and slow performance with many users.

Select to learn more


Who uses Dynamics 365 Business Central?

Based on 198 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Accounting
Construction
Others

Use cases

Business Management
Accounting
Enterprise Resource Planning
Project Management
Financial Reporting

Dynamics 365 Business Central's key features

Most critical features, based on insights from Dynamics 365 Business Central users:

Financial management
Accounting
General ledger
Financial reporting
Reporting/Analytics
Real-Time data

All Dynamics 365 Business Central features

Features rating:

Income & balance sheet
Item management
Profit/Loss statement
Employee management
Quotes/Estimates
Contact management
Real-Time reporting
Receipt management
Reporting/Project tracking
Cash flow management
Resource management
Sales forecasting
BOM creation
Bills of material
Activity dashboard
Accounts receivable
Document management
Bank reconciliation
Purchasing & receiving
Purchase order management
Accounts payable
Billing & invoicing
Task management
Workflow management
CRM
Calendar management
Inventory tracking
Multiple projects
Supply chain management
Inventory management
Collaboration tools
Budgeting/Forecasting
Order management
Performance metrics
Warehouse management
Project management
Mobile app
Fixed asset management
Supplier management
Budget management
Sales tax management
Sales order management
Transaction management
Returns management
Version control
Cash management
Reporting & statistics
API
Consolidation/Roll-Up
Dashboard
Demand forecasting
Project costing
Estimating
Production management
Predictive analytics
Multi-Location
Multi-Currency
Key performance indicators
Invoice management
Integrated business operations
For metal fabrication
HR management

Dynamics 365 Business Central awards

Dynamics 365 Business Central alternatives

Dynamics 365 Business Central logo

Starting from

8

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
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Starting from

25

Per month

Free trial
Free version
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Features
Value for Money
Customer Support
Acumatica Cloud ERP logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
QuickBooks Enterprise logo
visit website

Starting from

2210

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dynamics 365 Business Central pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team Members

8

/user

Per month

Contact vendor for more details

Premium

100

/user

Per month

Features included:

  • Customization and Extensibility
  • Finance Management
  • Inventory
  • Manufacturing
  • Multi-Environment
  • Project Management
  • Sales and Marketing
  • Service Management
  • Supply Planning and Availability
  • Unlimited Number of Companies
  • Unlimited Users
  • Warehouse Management

Essentials

70

/user

Per month

Features included:

  • Customization and Extensibility
  • Finance Management
  • Inventory
  • Multi-Environment
  • Project Management
  • Sales and Marketing
  • Supply Planning and Availability
  • Unlimited Number of Companies
  • Unlimited Users
  • Warehouse Management

User opinions about Dynamics 365 Business Central price and value

Value for money rating:

Of 22 reviews that provide robust commentary on Dynamics 365 Business Central's price and value, 32% mention it in a positive light.

Some users say Dynamics 365 Business Central offers a reasonable price for both small and larger companies, with a subscription option that avoids upfront investment. They find the product's cost-benefit ratio favorable and appreciate its comprehensive functionality. However, many reviewers indicate that the pricing can be prohibitive, especially for small businesses, with costs escalating quickly when adding users or services. Some users report high initial and ongoing expenses, making it less accessible for organizations with limited budgets. They also mention that customizations and licensing fees can add to the overall cost, making it a significant investment.

, and

To see what individual users think of Dynamics 365 Business Central's cost and value, check out the review excerpts below.

“It is an excelent product, complete functionality, excelent cost benefit relation.”
BA

Byron A.

Sales Managar

“When all implemented, we need to downgrade our license, we told them, they knew but then they hid the new terms so just for 1 day we got caught into another full year license with users we didn´t need and getting charged for ir. Totally inmorale.”
JB

Jose B.

CEO

“Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.”
Verified reviewer profile picture

Jose J.

Geologist

Dynamics 365 Business Central integrations (412)

Integrations rated by users

We looked at 198 user reviews to identify which products are mentioned as Dynamics 365 Business Central integrations and how users feel about them.

Cypher IQ logo
Cypher IQ

Integration rating: 5.0 (1)

Cypher IQ managers our production. Therefore a seamless integration was very important.

Verified reviewer profile picture

Luke C.

Manager

Integration rating: 4.8 (6)

Integration rating: 4.8 (4)

Integration rating: 5.0 (3)

Microsoft Word logo
Microsoft Word

Integration rating: 4.5 (2)

On Page logo
On Page

Integration rating: 5.0 (1)

Dynamics 365 Business Central support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Videos
Webinars
Documentation

Dynamics 365 Business Central FAQs

Q. What type of pricing plans does Dynamics 365 Business Central offer?

Dynamics 365 Business Central has the following pricing plans:
Starting from: $8.00/month
Pricing model: Subscription

These products have better value for money


Q. What are the benefits of using Dynamics 365 Business Central?

  • Manage cash, assets and banking with financial management and accounting features.
  • Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
  • Manage contacts, sales opportunities, and service contract with sales and service functionality.
  • Create estimates and track projects with project management capabilities.
  • Support international currencies with multi-currency and language features.


  • Q. Who are the typical users of Dynamics 365 Business Central?

    Dynamics 365 Business Central has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Dynamics 365 Business Central support?

    Dynamics 365 Business Central supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


    Q. Does Dynamics 365 Business Central support mobile devices?

    Dynamics 365 Business Central supports the following devices:
    Android, iPad, iPhone


    Q. Does Dynamics 365 Business Central offer an API?

    Yes, Dynamics 365 Business Central has an API available for use.


    Q. What other apps does Dynamics 365 Business Central integrate with?

    Dynamics 365 Business Central integrates with the following applications:
    Sprout Social, HomebuilderONE, Adobe Campaign, Helpdesk 365, Import Export PowerTool, Talkdesk, Microsoft Outlook, Paperflite, PayPal, what3words, Jet Analytics, EBizCharge, Dime.Scheduler, Fireflies, Microsoft Power Apps, Zetadocs Expenses, nShift, ClickLearn, BarTender, Docusign, Avalara, DocuWare, ADP Workforce Now, OneCore Rental App, Bizview, 365 Collect, Zoom Workplace, AEB Compliance Screening, Easy PDF, Praxedo, Backbase, MAIN-TOOL, Bankfeed, ReQlogic, Soft4Leasing, Easy EFT, Microsoft 365, Solver, Jet Reports, Dotdigital, PREXA 365, Maplytics, Rydoo, VeriLoan, Planful, Exeevo Omnipresence, Oneflow, Celigo Integrator.io, eye-share Workflow, RapidStart Field Service, Exigo, Pagero, Tangicloud, Clockify, Microsoft Copilot Studio, Kyriba, Mailchimp, Greenhouse, Yooz, Multi-Entity Management, Wrike, ZoomInfo Chat, OneCore Loans App, altaFlow, PandaDoc, eftsure, Dooap , Microsoft Word, Shopify, Microsoft Excel


    Q. What level of support does Dynamics 365 Business Central offer?

    Dynamics 365 Business Central offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat

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