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An award-winning building analytics platform

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PEAK Pricing, Features, Reviews and Alternatives

PEAK FAQs

Q. What type of pricing plans does PEAK offer?

PEAK has the following pricing plans:
Starting from: $995.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of PEAK?

PEAK has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does PEAK support?

PEAK supports the following languages:
English


Q. Does PEAK offer an API?

No, PEAK does not have an API available.


Q. What level of support does PEAK offer?

PEAK offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

PEAK product overview

Price starts from

995

Per month

Flat Rate

What is PEAK?

CIM's PEAK, a top-tier building analytics SaaS platform, streamlines property portfolio management by leveraging data, smart automation, and machine learning. It bolsters efficiency, sustainability, and tenant satisfaction through sophisticated monitoring, user-friendly task delegation, real-time teamwork, unified workflow, and informed decision-making based on property operations, team performance, and energy management data. Revolutionize property management and operations with the all-encompassing PEAK platform.

Key benefits of using PEAK

Enhanced efficiency: Streamline property management processes and optimize building performance.

Improved sustainability: Monitor and manage energy consumption, reducing environmental impact.

Increased tenant comfort: Maintain optimal indoor conditions by addressing thermal comfort and air quality.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Videos
Webinars

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Why am I seeing this?

PEAK pricing information

Value for money

4.5

/5

56

Starting from

995

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PEAK features

Functionality

4.5

/5

56

Total features

60

8 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports
Workflow Management

Functionality contenders

PEAK users reviews

Overall Rating

4.7

/5

56

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

38

17

1

0

0

Pros
Easy to use platform with additional information added like BMS screenshots of the fault to help the engineer to resolve or understand the issues which is a nice touch.
Overall experience has been very positive. We had success with resolving high overnight water consumption which had been investigated previously, but not resolved.
I have been pleased with the service provided by CIM Enviro staff members and the functionality of PEAK software to help improve operation of our building HVAC systems.
Cons
Too many sub options which can be confusing sometimes weh trying to investigate simple operational data with the building.
There are lot's of features within the menus and it's sometimes hard to know where they are.
Sometimes a little difficult to navigate for contractors to respond in platform.

Overall rating contenders

AC
AvatarImg

Alan C.

Facilities Services, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PEAK implementation in Pharma Commercial sites

Reviewed 2 months ago

Issue was with client IT support which made it a long process. reality is that if that element was better supported implementation of the CIM PEAK platform would have a been quick and smooth and the 30 days to install and get up and running would have been achieved

Pros

Low cost high return. easy to price and exceptional support from the CIM team. PEAK is versatile for individual site requirements. Quick implementation as only takes approx 30 days to install then start to use the system.

Cons

No cons as yet , issues were because of the client IT support which CIM supported above and beyond their scope to get the solution implemented

RC
AvatarImg

Ross C.

Facilities Services, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CIM - 21st Century PEAKy Blinders

Reviewed 2 years ago

Overall experience has been very positive. We had success with resolving high overnight water consumption which had been investigated previously, but not resolved. The granularity of the data showed when the consumption was occurring and when it first started which by gave a strong lead to investigate resulting in the route cause being determined and rectified. Other wins have been tuning of central plant during times of low occupancy to reduce energy consumption without impacting tenant comfort.

Pros

Everyone involved in the building's performance is using the same platform to raise, discuss and investigate issues. The conversation that results from an action being raised, remains on the PEAK platform even when the action is closed so that future techs, FMs, etc. can see what has been done previously. This is particularly useful when considering a strategy to improve performance as one can review...

Cons

There are lot's of features within the menus and it's sometimes hard to know where they are. The notification email for updates to actions raised always links to the same page on PEAK and I suspect this is the page most used by techs and FMs. However, there's a lot more behind this page and a lot more features which most users probably don't realise.

ST
AvatarImg

Sam T.

Commercial Real Estate, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great System

Reviewed a year ago

have picked up on issues with the BMS and HVAC equipment that otherwise we would of not known about. Working with CIM has been great has they have help us to navigate the site and also to change the parameters as required.

Pros

Working with the team to help resolve the issues and to try and make it more user friendly.The Peak platform has alot of good information to help Building Managers/ Facilities Managers to keep the buildings running at a good level.

Cons

hard to navigate the site sometimes and trying to understand the data.

CM
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Charles M.

Facilities Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Building engineer

Reviewed 3 months ago
Pros

Happy how easy it is to monitor the progress of my sites remotely.

Cons

I’ve been pleased with peaks service, I haven’t had any issues as of yet.

mp
AvatarImg

michael p.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Feedback

Reviewed a year ago

very positive and i let the experts do the work here. all i need to know is that there are clear processes in place to identify issues, find solutions and mark when the issue is closed out. it will also store a history of issues so at the end of a year we will know what items of plant are causing the most trouble

Pros

the CIM team are very proactive and keen to get it up and running it can identify issues and show them clearly

Cons

it is a technical piece of equipment and sop to the untrained eye it can be confusing

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