We love the document portal and it's ability to share and collaborate on documents.
Training, Documentation Control, ISO Functions, Calibration and Equipment, Supplier and Customer Management, Safety, Corrective/Preventive Action Modules are all great and very useful.
This is the best QMS software for the money. It's intuitive, easy to implement and reliable.
After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.
The biggest disappointment - No customability of modules and forms.
No email notifications if an item goes past due. You can only disply the entire reports that are overdue.