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SAP Field Service Management Logo

AI- enabled field service management platform

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SAP Field Service Management - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

SAP Field Service Management overview

What is SAP Field Service Management?

SAP Field Service Management provides a single platform for managing field service activities. It helps companies improve their customer experience, reduce costs, and improve profitability.

The software provides features such as order management, inventory management, scheduling, dispatching, reporting tools, routing optimization tools, and more. It assists with handling equipment or tools inventory and tracking tools usage. SAP Field Service Management allows businesses to create new service orders from customers' requests, monitor the progress of service requests, and update customer information from within a unified platform.

Starting price


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SAP Field Service Management’s user interface

Ease of use rating:

SAP Field Service Management reviews

Overall rating

3.5

/5

2

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.5/10
Rating distribution

5

4

3

2

1

1

0

0

1

0

SAP Field Service Management's key features

Most critical features, based on insights from SAP Field Service Management users:

Mobile access
Real-Time notifications
Availability management
Labor management
Customizable reports
Work order management

All SAP Field Service Management features

Features rating:

Third-Party integrations
Scheduling
Dispatch management
Alerts/Notifications
Calendar management
Automated scheduling
Employee management
Employee scheduling
Inventory management
Inventory tracking
Location tracking
Multi-Location
Order management
Real-time scheduling
Reporting & statistics
Route optimization
Routing
Appointment scheduling
Task scheduling

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SAP Field Service Management support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

SAP Field Service Management FAQs

Q. Who are the typical users of SAP Field Service Management?

SAP Field Service Management has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does SAP Field Service Management support?

SAP Field Service Management supports the following languages:
English


Q. Does SAP Field Service Management offer an API?

No, SAP Field Service Management does not have an API available.

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