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SAP Field Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI- enabled field service management platform
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SAP Field Service Management - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2025
SAP Field Service Management overview
What is SAP Field Service Management?
SAP Field Service Management provides a single platform for managing field service activities. It helps companies improve their customer experience, reduce costs, and improve profitability.
The software provides features such as order management, inventory management, scheduling, dispatching, reporting tools, routing optimization tools, and more. It assists with handling equipment or tools inventory and tracking tools usage. SAP Field Service Management allows businesses to create new service orders from customers' requests, monitor the progress of service requests, and update customer information from within a unified platform.
Starting price
Alternatives
with better value for money
SAP Field Service Management’s user interface
SAP Field Service Management reviews
Overall rating
3.5
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.5/10
5
4
3
2
1
1
0
0
1
0
SAP Field Service Management's key features
Most critical features, based on insights from SAP Field Service Management users:
All SAP Field Service Management features
Features rating:
SAP Field Service Management alternatives
SAP Field Service Management
Starting from
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ServiceM8
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SAP Field Service Management integrations (17)
SAP Field Service Management support options
Typical customers
Platforms supported
SAP Field Service Management FAQs
SAP Field Service Management has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
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Q. What languages does SAP Field Service Management support?
SAP Field Service Management supports the following languages:
English
Q. Does SAP Field Service Management offer an API?
No, SAP Field Service Management does not have an API available.