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Add scheduling, dispatching, and more to QuickBooks.

Smart Service Reviews - Page 2

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269 reviews

TS
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Todd S.

Consumer Services, 11-50 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smart Service in today's busy world

Reviewed 8 years ago

Smart Service listens to their customers and updates the software accordingly. Tech support is easy to work with and are very knowledgeable about their product.

Pros

It's easy to work with, easily adjustable to what I want to see, the new copy function is a huge time saver. iFleet is a tremendous aid for increasing productivity and reducing the amount of paperwork with our service techs.

Cons

The wait time when it's communicating with QB. I get "not responding" and it slows me down.

SP
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Sholom P.

Real Estate, 1-10 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Smart Service

Reviewed 9 months ago

Excellent. I C would definitely recommend

Pros

The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well

Cons

I prefer to speak with a real person as opposed to a phone tree