Solarvista Reviews

Implementation of solarvista was straightforward, i enjoy the ease of modification of it, adjusting forms, workflows etc.

The calendar feels clunky at times, i wish you could drag jobs between engineers and the recurring work option is hard to use

The fields and workflow have been developed to specifically meet our requirements. The team at Solarvista have been helpful with setting it up and offering additional options and advice on how to set up workflows.

It took some time to set up and get going. The biggest challenge has been getting my own team using it consistently, which is out of Solarvista's control

The mobile app is very good, our engineers love the way it work so easily for them when out on the road.

The onboarding process was longer than we had expected, however we have developed a system that is extremely useful, so the time put in will benefit us in the long term.

Being able to have multi screens open at once and easy to use

Have to enter the call information twice

The Customer Support, [sensitive content hidden] and her team are always on hand to support us, any changes, queries is never too much trouble.

I wouldn't say there are any "cons" however if there are, we work together to see what solutions we can come up with to get us where we want to be.

The flexibility and configurability of Solarvista is front and centre to its' appeal. No two field service companies have exactly the same processes so a platform that can be configured to match the businesses' processes is ideal, and worth investing the time in configuring.

The documentation focuses heavily on the "standard template" functionality of Solarvista, but the real strength of the product is in its' configurability. If this configurability were better documented admins could implement faster and be less dependent on Solarvista's support.

SolarVista offers a straight forward installation path and minimal upfront investment. It works well with engineers own devices or can be standardised across company provided hardware. It is well integrated across service, labour, projects and inventory. It routinely makes smart assignments with intelligent routing.

On some older devices performance was not great but these issues are being addressed and some of the old devices are past retirement date and should be replaced.

Solarvista is a great product due to the fact that can be used as a platform and is easily and largely configurable to the business needs. The integration within the company has happened gradually and the software has streamlined and made more efficient a lot of processes.

It is hard sometimes to get custom features required because the product development is quite ringfenced.

Running a large remote mobile workforce, we needed something that was easy to use, easy to work, quick to build and deploy but still be able to deliver in all areas of reporting functionality and pre determined deliverables set out within our clients CAFM systems as well as a platform which could connect easily to our own third party systems. Not only was the design, build, integration and national...

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There are no cons to speak of at this time. Not only have we delivered on our initial business set targets but we have a roadmap of where we are going with future developments and how we can use these to drive our business.