Our experience with support and customer service has been great. Our sales contact has been extremely helpful with custom items we want created and also helping to solve issues.
We are new to the SpringCM platform. Working with the team on implementation has been fantastic, and our team is excited about how the added transparency and system will help us grow our organization.
After some training by the great SpringCM team I really love having a real contract management tool that integrates with SalesForce.
Sometimes certain features are difficult to track down, and the configuration can be a bit confusing at time.
Inability to use certain features w/o a Spring license - this comes into place during the review work flow process.
They recently removed a feature that I really enjoyed, other than that, no real complaints.