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Ushur Logo

Conversational AI platform for finance industry

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Ushur - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Ushur overview

What is Ushur?

Ushur delivers the world’s first AI-powered Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements to entire customer journeys.

Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance.

Starting price

1000per user /
per month

Alternatives

with better value for money

Ushur’s user interface

Ease of use rating:

Ushur reviews

Overall rating

4.5

/5

31

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10
Rating distribution

5

4

3

2

1

19

10

1

1

0

Pros
“It has been a truly great. Easy onboarding, amazing training and the team is always willing to help.”
LM

Luca M.

Business Analyst

“Ushur have a very a positive, friendly and dynamic team. I always feel like they put they customer first and they are always eager to take on new challenges to improve their product.”
Verified reviewer profile picture

Barry D.

Technical Architect

“Fantastic company to work with and a solid foundation for a growing platform.”
TW

Tim W.

Senior Developer

Cons
“Integrating into existing business has been a barrier that has made it difficult to communicate information to various platforms.”
TL

Tim L.

Senior Informatics Pharmacist

“Poor documentation creates a steep learning curve.”
HQ

Hongxiang Q.

IT Developer

“Integration was a little difficult in terms of using the API.”
TK

Toshiki K.

Automation developer intern

Who uses Ushur?

Based on 31 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Insurance
Financial Services
Health, Wellness and Fitness
Information Technology and Services
Others

Use cases

Workflow Management
Conversational AI Platform
Robotic Process Automation

Ushur's key features

Most critical features, based on insights from Ushur users:

Workflow configuration
Reporting/Analytics
Business process automation
Third-Party integrations
Multi-Channel communication
AI/Machine learning

All Ushur features

Features rating:

Code-free development
Multi-Language
Natural language processing
No-Code
API
Autoresponders
Chatbot
Communication management
Engagement tracking
Sentiment analysis
Speech recognition

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Ushur pricing

Value for money rating:

Starting from

1000

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ushur price and value

Value for money rating:

To see what individual users think of Ushur's price and value, check out the review snippets below.

“It has been a truly great. Easy onboarding, amazing training and the team is always willing to help.”
LM

Luca M.

Business Analyst

“Ushur have a very a positive, friendly and dynamic team. I always feel like they put they customer first and they are always eager to take on new challenges to improve their product.”
Verified reviewer profile picture

Barry D.

Technical Architect

Ushur integrations (9)

Integrations rated by users

We looked at 31 user reviews to identify which products are mentioned as Ushur integrations and how users feel about them.

Integration rating: 5.0 (1)

It is the "tip of the spear" in the ingestion of emailed data into the overall workflow.

PS

Peter S.

Production Support & CRM Systems Teams Lead

Ushur support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

Webinars
In Person
Live Online
Documentation

Ushur FAQs

Q. What type of pricing plans does Ushur offer?

Ushur has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Ushur?

Ushur has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Ushur support?

Ushur supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Korean, Portuguese, Spanish, Vietnamese


Q. Does Ushur offer an API?

No, Ushur does not have an API available.


Q. What other apps does Ushur integrate with?

Ushur integrates with the following applications:
Dropbox Business, Five9, Segment, BambooHR, Salesforce Sales Cloud, Slack, JIRA Service Management, ServiceNow, HubSpot CRM


Q. What level of support does Ushur offer?

Ushur offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support

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