Wisp Reviews - Pros & Cons, Ratings & more

Clearooms

FMS:Workplace

OfficeSpace

Bluebeam Revu

Visio

Wisp is the #1 Space Management Solution. You'll easily manage hybrid, hoteling, and assigned seating. Features include: Desk Reservations, Wayfinding, Move Management, Analytics, Drag-and-Drop Icons, Space Planning, and more.

Wisp

Web-based

Workplace Strategist

I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic.

Facility Manager

WISP has been excellent. Great technical and customer support an intuitive suite of built in reports and the ability to request customization.

CRE - Sr. Tactical Planner 

I love the layout of the program, once you understand how to navigate through the program it is very user friendly.

Sr Tactical Planner

This has been a wonderful experience since day one. Each contact is so helpful and responds very quickly.

Facilities Project Coordinator

His positive attitude and willingness to go above and beyond really makes the entire WISP program top notch.

Facilities & Capital Projects Manager

I can easily access any floor plan and make changes in a matter of seconds. Additionally, every person I've worked with on the Wisp team has been extremely kind, helpful, and quick to respond.

Director Real Estate & Workplace Services

Initial setup was painful, but that is the case with any option.

Senior Manager Of Moves and Renovations 

WISP has revolutionized the way our company internally charges our departments rent for their space usage.

The only caveat it's difficult on mobile devices but it is being addressed.

Facility Coordinator 

I really haven't found anything I don't like about WISP at this time.

The tool has been a game changer for facilities and is now becoming a benefit to our IT team as they are now tracking equipment location across the footprint and for our leadership as they can now view open seats as they are hiring across the footprint. 

WISP...the control I needed.

Wisp has played a key role in helping our growing agency manage space. We're able to easily run reports to check for vacant spaces, and can integrate the help of our IT team to prep a new space. The customization was far past what I imagined and I'm extremely happy to have this tool on hand.

No more headaches!

Thank you so much for taking the time to leave such a glowing review of Wisp by Gensler, Laurin! We are thrilled to hear how our solution has been a key role in managing your space and are excited for our partnership to continue to flourish. Please continue to let us know how we can best support you!

I have been a Wisp user for many, many years. I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic. The customer service team is excellent to work with. We are constantly finding new ways to use Wisp to improve our business. 

Wonderful Space & Occupancy Tracking Tool

Lillian, We appreciate our long-term relationship and rave review! We now have a stacking report with visualizations and data that may meet your needs. Thank you again for this feedback. Please continue to let us know how we can best support you!

Having the whole portfolio reporting on a consistent USF basis and having full transparency on a global basis is the primary driver.  We are implementing an auto data feed and SSO which should improve accuracy and usability.

Easy to Use Space Planning Software

Peter, 
It's great to hear our team has been fantastic and that Wisp is providing you with transparency and consistency across your portfolio. Once you've integrated Wisp with your other systems, you'll also reap the benefits of increased data accuracy.

We truly appreciate your candid feedback about our reservation capabilities, and are excited to share that we're currently developing three additional features to expand the functionality, as well as add completely new functionality. Our upcoming features will include:
	The ability to reserve desks for up to a year in advance
	The ability to reserve desks on behalf of another person(s)
	Touchless check in/out of desks using QR codes

If you are interested in hearing more about our upcoming enhancements, please reach out to your Wisp Advisor!

WISP is very user friendly and easy to work with 

Very helpful and user friendly and anytime i need help i just email our contact and she answers

Sherri, Thank you for this wonderful review. We love to hear that Wisp is user friendly and that our team is responsive to your needs!

I love working in Wisp, I use it everyday to keep track of where people sit and to space plan for future larger moves.

Wisp review

Eddie, we're so pleased to hear that you are finding value in the many of the features within Wisp for daily use and future planning. Our team would love to work with you to ensure that the integration with Lenel is configured so that you are always working with the most accurate data. Please continue to let us know how we can help!

We have given our employees the opportunity to find where their co-workers sit and provide the necessary  and up to date information regarding each employee.

WISP at Crestron

Andrew, we are so pleased to hear that you find Wisp easy to use and are benefiting from all of your information in one place! We try to do as much heavy-lifting as possible during implementation to get our clients up and running quickly, however, we understand that learning new software and gathering all of the initial floor plans and information can be a challenge. I'm happy to hear you are now up and running. We are always improving processes and appreciate this feedback. Please continue to let us know how we can best support you!

WISP: A Facility Manager's Best Friend

Rachel, we love hearing enthusiastic feedback like this from our clients! Our advisors pride themselves on going above and beyond and they will appreciate this review. We're so glad to hear that you've enjoyed the new features and functionality. Our development team is currently working towards more mobile-friendly functionality so expect this in the future!

AT&T - CRE WISP 

Daniel, we love to hear that Wisp is user-friendly and easy to navigate. It's great that you've granted your floor leads access to help maintain the data. We always encourage this as it helps improve data accuracy and integrity! With such a huge campus, easily accessing your portfolio within seconds sounds like a big help. When you are ready to further integrate your HR systems with Wisp, let us know and we will be happy to assist.

Quick turnaround on reports/data and flexibility to easily manipulate the data in various views that our leadership needs to different scenario future planning.  WISP is a lifesaver for occupancy tracking

WISP is a game changer

Erin, we can't thank you enough for this wonderful review of Wisp and our dedicated support team! We're so glad Wisp has made scenario planning and accessing data easier for you! Thank you!

This has been a wonderful experience since day one!  Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and  have our information updated  automatically when possible.  Wonderful customer service!  When I have questions they are quickly answered, issues resolved.

Excellent User Friendly Program !!

Marilyn, it's wonderful to hear this positive feedback, and we are so happy that you've found Wisp insightful and easy to use! We strive to deliver the highest level of customer service and your long-time account leader will be thrilled with this review on how he had helped your team succeed. Thank you!

Wisp has come in handy numerous times for very last minute requests.  It was a crucial part of our office move and continues to be a beneficial asset to day-to-day operations.

Wisp is the way to go!

Gina, we are so happy to hear that Wisp provides you with such useful information and that you are continuing to unlock more value as you learn more from your Wisp Advisor. The team will be thrilled to hear this feedback. Thank you for the wonderful review!

Our facilities department uses this software on a daily basis. It offers our team the ability to track placement of associates, printers, cameras, etc. and allows us to track changes. I really love that we have other office sites uploaded so even though I have never traveled to them, I have an understanding of the other offices without leaving my desk.

Wonderful Software

Sara, we are thrilled to hear that Wisp has increased your connection with other offices and is a daily asset to your facilities department. Ease of use and ongoing improvement are top priorities for us, and we love hearing when our clients feel we are meeting these goals! I'm glad that you've been able to work through any challenges with your account leader, and we look forward to many more years of service!

WISP - Space Panning

Shawn, thank you for the great review! We're glad to hear you find Wisp flexible and easy to use every day. I'm happy to share that your concern about the use of Flash within part of Wisp is nearly resolved. Please keep an open dialogue with your Wisp Advisor to discuss the non-Flash option and transition timeline. We look forward to working with you for many years to come!

WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience  sometimes more than you expected. It is reassuring to know that I can answer various  space and head count related questions usually in under 5 minutes.

Just right 

Phillip, thank you for sharing this positive feedback on our software and advisory team! We're glad to hear that you are easily able to get the information you need and that Wisp is right-sized for your needs.

WISP has revolutionized the way our company internally charges our departments rent for their space usage. Making rent allocation changes is so easy now and the export and reporting features are in real time as well. WISP's space accountability and seat assignment allows us to track underutilized space more efficiently and gives us the ability to know who is located where, and if we have vacancies that can be filled. 

WISP's Overall Performance for my Job Function

Frank, thank you so much for taking the time to write this detailed review! It's wonderful to hear how Wisp has significantly reduced your labor hours for change requests, reporting and rent allocation changes. We pride ourselves on making our clients' lives easier and love hearing how Wisp has made this impact!

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