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WorkPal

Mobile workforce management for field service operations

Last updated: October 2024

WorkPal - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is WorkPal?

WorkPal is a cloud based, end-to-end mobile workforce management system for mobile workflow management, designed to streamline job assignment, reporting, tracking and client invoicing across a range of industries.

The system is highly suited to companies responsible for such things as: fire safety & testing, facilities management, winter maintenance, plumbing & heating, grounds maintenance, security & CCTV installation, building services, ventilation services, air & refrigeration services, electrical contractors, gas installation, contract cleaning, environmental services, property maintenance, lift maintenance, and more.

Via native mobile apps for Android and iOS, WorkPal helps businesses such as those listed above to track field staff and vehicles in real time, get live updates on all pending, underway and completed jobs, as well as generate and send invoices to customers upon completion of their job.

WorkPal helps to streamline all mobile workflow management tasks, from processing quotes, assigning jobs and managing field operatives in real-time, through to client invoicing. Many of the system's features can customized to suit specific business needs, and will help to eliminate paperwork, ensure compliance, and save costs.

Request a demo: https://yourworkpal.com/book-a-demo

Benefits of using WorkPal

Create customised job sheets and instantly assign them to field workers; the smartphone app guides field workers through the tasks, working both online and offline.

Completed jobs will sync detailed reports back to the office system, including job notes, forms, photographs and customer signatures; everything is logged with timestamps and GPS tracking information.

Job progress notifications are automatically sent to management; WorkPal will accurately track worker shifts and job time, eliminating the need for paper time sheets.

Invoice clients directly with costs directly captured in WorkPal; WorkPal can communicate directly with business account software and export data to a variety of formats.

Starting from

/user

Per month

Alternatives with better value for money

WorkPal's key features

Most critical features, based on insights from WorkPal users:

Mobile Access

4.4

(41)

Scheduling

4.3

(29)

Work Order Management

4.5

(17)

Calendar Management

4.7

(18)

Contact Database

4.2

(10)

Real-Time Data

4.3

(12)

All WorkPal features

Features rating:

4.4

(60)

Real-Time Notifications

4.8

(6)

Real-Time Updates

4.3

(10)

Reminders

4.6

(5)

Job Tracking

4.0

(3)

Job Scheduling

3.0

(2)

Job Management

5.0

(1)

Reporting & Statistics

4.0

(1)

GPS

4.1

(9)

Drag & Drop

5.0

(1)

Document Storage

5.0

(1)

Workflow Management

4.5

(2)

Customizable Reports

4.0

(2)

Customizable Forms

4.2

(12)

Task Scheduling

4.5

(14)

Maintenance Scheduling

4.1

(7)

Dispatch Management

4.5

(11)

Customer Database

4.6

(11)

Electronic Signature

4.2

(10)

Service History

4.3

(25)

Alerts/Notifications

4.2

(17)

Quotes/Estimates

4.8

(8)

File Storage

4.2

(11)

Online Time Clock

4.0

(10)

Contract/License Management

4.2

(10)

Data Import/Export

4.5

(4)

Activity Tracking

4.0

(3)

Billing & Invoicing

4.2

(16)

Inventory Management

4.0

(3)

Invoice Management

2.7

(3)

Routing

(0)

Status Tracking

(0)

Third-Party Integrations

(0)

Real-Time Reporting

5.0

(1)

QuickBooks Integration

(0)

Mobile Signature Capture

(0)

Location Tracking

(0)

Inventory Tracking

(0)

Historical Reporting

(0)

Customizable Templates

(0)

Customizable Fields

5.0

(1)

Customer History

(0)

API

(0)

Accounting Integration

4.2

(4)

WorkPal alternatives

WorkPal

4.7

(60)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.4

Value for Money

4.5

Customer Support

4.7

Service Fusion

4.3

(247)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.0

Value for Money

4.2

Customer Support

4.3

Kickserv

4.4

(388)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.4

vcita

4.5

(275)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

WorkPal pricing

Value for money:

4.5

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

WorkPal integrations (4)

Integrations rated by users

We looked through 60 user reviews, to identify which products are mentioned as WorkPal integrations, and what is the users perception.

QuickBooks Online Advanced

Integration rating: 5.0 (1)

QuickBooks Desktop

Integration rating: 4.0 (1)

Other top integrations

Xero

Sage CRM

WorkPal support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Phone Support

Chat

Email/Help Desk

Training options

Webinars

In Person

Documentation

Live Online

Videos

WorkPal reviews

Overall rating

4.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.17/10

Rating distribution

Pros

We have had a great experience from the first day and the customer support has always been fantastic.

Luke H.

Operations Director

Overall the system is fantastic and although we are still working on getting the best from it, we wouldn't be without it.

Stacey H.

Director

Our customers are very happy with the quality of the job cards produced. Ability to see the progress of jobs by engineers on site as they are happening.

Joanne W.

Service and Warranty Co-Ordinator

Cons

I'd be lost without it, it has stopped the constant over load of paperwork coming into the office which in turns promotes a greener environment.

Roisin M.

Helpdesk Manager

I have limited time to spend trying to find out why he was unable to update his app.

Caroline B.

Property Administrator

It’s difficult at times when there is no access to internet, working out on sites can be tricky on occasions.

Carly D.

Service Engineer