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Incident Management Software with Chat/Messaging (2026) - Page 2

Last updated: April 2026

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53 software options

Rely logo

Intelligent case management platform

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Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

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SIGNL4 logo

Mobile Alerting for Ops and Response Teams

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When critical systems fail or incidents happen, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time.

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All Quiet logo

IT Incident Managemenet Made Easy - All Quiet

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All Quiet is the all-in-one IT incident management solution for startups & scaleups. With straightforward on-call alerting, website / API monitoring and response workflows, managing incidents has never been simpler.

All Quiet - all good!

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SnapComms logo

Internal Communications Tools that Get Employee Attention

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Don’t rely on email when an outage strikes. SnapComms is an employee communications software solution that makes it easy for you to get employee attention and generate action through a dynamic range of communications channels across desktop, digital display, and mobile.

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Konexus logo

Emergency notification and crisis management software

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Konexus is an integrated incident management & emergency notification solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises or government agencies to report and manage incidents from anywhere.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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EQS Integrity Line logo

Integrated risk and incident management software

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EQS Integrity Line is an integrated risk management software designed to help businesses manage cases regarding unethical behavior and misconduct across workplaces. The platform enables whistleblowers to anonymously report and communicate with legal teams on details related to incidents.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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resilienceOS logo

Adapts to the way you want to operate.

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resilienceOS: Your unified operating system for security risk, critical event management and operational resilience.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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INControl logo

Your Control Centre

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INControl is a cloud-based Transport Workflow System for South African fleets, streamlining shipments, scheduling, RTMS compliance, and invoicing. It includes SIMs, rugged tablets, and MDM to ensure secure, connected, and fully digitised transport operations.

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FACT24 logo

Comprehensive crisis management and emergency alert system

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Emergency notification and crisis management tool. It facilitates swift communication with employees, stakeholders, and customers during emergencies. The platform unites incident response teams, enabling collaboration across locations and offering a centralized hub for managing critical incidents.

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DERDACK Enterprise Alert logo

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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Battleground logo

Business continuity and crisis management solution

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Battleground is an online and mobile based resilience solution focussed on BCM, crisis, emergency and incident management.

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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OnSolve Platform logo

Detect threats fast & coordinate communications with ease.

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OnSolve helps crisis response teams prepare and respond to incidents through early detection, alerting and incident management.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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smartQED logo

Intelligent visual Collaboration for faster problem solving

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smartQED is a visual collaborative workspace with integrated learning for efficient problem or incident investigations and in-depth root cause analysis. It helps teams solve problems faster and easier, through clear status tracking and solution recommendations from prior problems.

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RemoteComply logo

Incident management software

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RemoteComply is a cloud-based incident management software that helps businesses assess, report, and resolve incidents. The RemoteNotify module allows users to send and receive emergency notifications via email, SMS, and pre-recorded audio messages.

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Zinc Synapse logo

Critical event management software

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Zinc Synapse is an incident management software that helps businesses optimize the management of critical events, communication, and compliance activities. Synapse is hosted on Amazon Web Services for critical event management. It supports teams through the entire lifecycle of preparation, response, and recovery, as well as business-as-usual operations for crisis and emergency preparedness.

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Infraon ITSM logo

ITSM software

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Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

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Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

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Preparis logo

Incident management & emergency notification tool

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From planning to reporting, the four interconnected modules of the Mitratech Continuity Planning platform empower you to manage every aspect of your business continuity strategy. The entire platform comes underpinned by guided workflows that allow anyone to become a master of their own resilience.

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Wavity logo

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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