From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management team.
The ability to integrate our CRM, time tracking, project management, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.
The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.
Thank you for taking the time to review Workamajig. It's great to hear from someone who's been with us for so long, benefitting from the very features we've spent years developing!
As always, please feel free to reach out to firstname.lastname@example.org with any questions, comments or suggestions.
Team WMJ [: ]
Likelihood to recommend: 10/10
The support team is fantastic. We keep in regular contact (a year after we rolled out the software) to make sure we are using it to the fullest potential
We did a full search to replace our PM tool and our selection team felt the UI for Workamajig was the most streamlined and easy to use for a full featured PM tool. Time tracking is simple and straight forward and the UI is mostly consistent
There are a few weird things like starting a discussion on a project task and some of the resource planning is a little cumbersome
Likelihood to recommend: 9/10
As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.
In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success. Fairly customizable, with a ability to create custom and interdependent forms When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability. Notifications settings were easy, and program didn't default to an overwhelming amount of email.
A fairly steep learning curve. The interface is very text heavy. Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc. No simple and effective way (in our video environment) to store and display media, generate proofs, etc. Search functions didn't live update, making navigating backlogs more cumbersome.
Likelihood to recommend: 5/10
I had an introductory training session with another employee before diving into Workamajig, however the program is self-explanatory enough to navigate without having to ask too many questions. I thought it was very handy to have timelines, budget, and timetracking integrated within one program to make overall tracking a lot easier for all involved parties.
As a project manager, I used Workamjig often throughout the day, mainly to check cost-to-date statuses, create budgets/estimates, and adjust timelines. Our company also used it for timesheet purposes. I definitely liked the fact that you could integrate the time-tracking with project details, since that made cross checking the team's hours a lot more efficient (at a previous company, we used Workamajig to create budgets but actual timesheets were filled out using Excel, so there was no integration whatsoever). I found the platform relatively straightforward to work with, and found it easy to pull financials and other assets.
One of my main gripes is - since the timesheet hours were directly correlated with a specific task on a project timelines (ex. the Creative Director could put 2 hours toward the task "Creative Ideation" - if a team member filled out their timesheet for a specific task on 06/23, the project milestone would automatically have a 6/23 end date attached to it, so had the potential of accidentally pushing the entire timeline forward (or backward). Every time I checked Workamajig to reference timing for a project, I had to make sure that the anticipated dates were actually correct, and hadn't been affected by someone submitting their timesheet. We had flagged this with the Workamajig several times, but were told there was not any workaround. Additionally, I found that there was often downtime when trying to pull up a report/add in time/etc. Even with high speed internet, pages had the tendency to load relatively slowly, which was an extreme annoyance especially when in a time crunch.
Likelihood to recommend: 8/10
We mostly use this system for job numbers, budgets and estimating/invoicing. It performs best for us in those key areas.
Its user friendly for budgets, teams and schedules. The dashboard allows you to see how things are tracking to budget and if you are in the green or red of projects. Only downside to this is it requires that people do their timesheets on time. :)
Really time consuming to estimate hours, assign staff and create timelines in this system. In the world of advertising, things change, so I'm hoping WMG rolls out a system to make scheduling more efficient so it's less time consuming.
Thank you for taking the time to review our product.I'm happy to hear that our product has helped your team with budgeting.
Please feel free to reach out with any questions at email@example.com, we're here to help!
Team WMJ [: ]
Likelihood to recommend: 7/10
The more users, the lower the price per user.
Entry Level: $50/month per user (5 users)
Agencies: $38/month per user (10 users)
Mid-Sized Agencies: $34/month per user (50 users)
Larger Agencies: $32/month per user (100 users or more)
For in-house teams:
Entry Level: $50/month per user (5 users)
Small Department: $38/month per user (10 users)
Mid-Sized Department: $34/month per user (50 users)
Enterprise: $32/month per user (100 users or more)