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Buildium
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based property management software
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Buildium - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Buildium overview

Based on 2157 verified user reviews
What is Buildium?
Buildium is a property management solution with key features that include property management, rent tracking, financial reporting, accounting, online payments, tenant portal, and more.
Who uses Buildium?
By industry, Buildium reviewers are most commonly professionals in real estate (81%). The most frequent use case for Buildium cited by reviewers is property management (65% of reviewers).
What do users say about Buildium pricing?
Most reviewers indicate that Buildium provides good value for money, with comprehensive features and competitive pricing. However, some users report that incremental pricing and extra fees can make it expensive for smaller businesses or larger portfolios.
What are the most popular integrations for Buildium?
The Buildium integrations most frequently cited by reviewers are: Happy Property (an inspection product rated 4.1 out of 5 for its integration with Buildium), Dropbox Sign (a digital signature product, 4.5), and Tenant Turner (a real estate property management product, 4.8).
Starting price
per month
Pros & Cons
Responsiveness
Portals
Navigation
Ledger
Transactions
Customization
Buildium’s user interface
Buildium pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about Buildium?
Users report Buildium streamlines property management tasks, making it easier to track tenants, collect rent, and manage finances in one place. They appreciate the online portals for tenants and owners, automated payment options, and the ability to access information from anywhere, which helps them stay organized and efficient. They find the platform’s reporting and accounting features useful for managing multiple properties and generating professional statements.
Some say setup and navigation can be confusing at first, requiring tutorials or customer support. They feel customer service is inconsistent, with some experiencing delays or unhelpful responses, and wish for more customizable features and reports.
Select to learn more
Who uses Buildium?
Based on 2,157 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Buildium's key features
GetApp's analysis of 213 verified user reviews collected between July 2021 and December 2024 identifies Buildium's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Buildium's property management capabilities for their ease of use and comprehensive functionality. They report that Buildium helps them efficiently log and track maintenance requests, manage vendors, and keep track of operations regarding properties, owners, tenants, and payments. Users find the dashboard particularly helpful for viewing repair requests and lease renewals. They also mention that Buildium's work order and task management are effective, and the software integrates well with other aspects of property management, making daily activities easier to monitor and organize. Of the 22 Buildium users who gave detailed accounts of their use of Property Management, 95% rated this feature as important or highly important.

Prince B.
Facilities Management
Melonie S.
Office Manager
Reviewers indicate that Buildium's rent tracking capabilities are valuable for maintaining accurate records of tenant payments, late fees, and other charges. They appreciate the automatic reminders for late payments and the ability to send notices and invoices directly from the platform. Users find the dashboard useful for quickly identifying overdue rents and generating accounts receivable lists. However, some users mention difficulties with tenant ledgers and the need for more customizable reports. Overall, they find the rent tracking aspect helpful for ensuring timely rent collection and reducing paperwork. Of the 58 Buildium users who gave detailed accounts of their use of Rent Tracking, 95% rated this feature as important or highly important.
See related user reviews
Ryan W.
Business Owner
Nelson C.
Principal Broker
Reviewers highlight Buildium's financial reporting capabilities for their customization options and ease of use. They appreciate the ability to create detailed or consolidated income and balance sheet reports, which are useful for making business decisions and sharing with property owners. Users find the reports readable and helpful for tax purposes. However, some users mention challenges with the initial setup and the need for better guidance on using the financial reporting tools. They also note that the system could benefit from more robust capabilities and improved accuracy in reporting. Of the 40 Buildium users who gave detailed accounts of their use of Financial Reporting, 92% rated this feature as important or highly important.
See related user reviews
Pamela J.
Property Manager/Bookkeeper
Luis H.
Support Engineer
Reviewers appreciate Buildium's accounting capabilities for their ability to track accounts, manage expenses, and generate financial reports. They find it easy to enter and pay bills, and they value the integration of accounting with property management information. Users mention that Buildium helps maintain association finances and provides important reports for owners and tenants. However, some users express a desire for better integration with QuickBooks and more automated reporting capabilities. They also note that the setup process can be complicated and that certain accounts cannot be deleted. Of the 80 Buildium users who gave detailed accounts of their use of Accounting, 91% rated this feature as important or highly important.
See related user reviews
Ivette C.
Senior Property Manager
Patricia L.
Property manager
Users report that Buildium's online payments feature is highly appreciated by tenants for its convenience and flexibility. They indicate that tenants are more likely to pay on time or early when they can do so online, using either bank accounts or credit cards. Reviewers find that this capability reduces administrative time and effort. However, some users mention high fees for credit card payments and occasional issues with payment processing delays. Overall, they find the online payments aspect helpful for ensuring timely rent collection and improving tenant satisfaction. Of the 70 Buildium users who gave detailed accounts of their use of Online Payments, 87% rated this feature as important or highly important.
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Aimee N.
Owner
Cynthia V.
Manager Assistant
Reviewers find Buildium's tenant portal valuable for facilitating communication and transactions between tenants and property managers. They report that the portal allows tenants to pay rent, report maintenance issues, and communicate with staff easily. Users appreciate the ability to broadcast messages to all tenants and track work orders. However, some users mention that the app version is less user-friendly than the web portal and that older tenants may struggle with using the portal. Overall, they find the tenant portal helpful for improving efficiency and tenant satisfaction. Of the 70 Buildium users who gave detailed accounts of their use of Tenant Portal, 87% rated this feature as important or highly important.
See related user reviews
Jason Z.
Lead Maintenance Teach & Unit Inspector
David E.
VP
All Buildium features
Features rating:
Buildium awards
Buildium alternatives
Buildium pricing
Pricing plans
Pricing details:
User opinions about Buildium price and value
Value for money rating:
Of 166 reviews that provide robust commentary on Buildium's price and value, 72% mention it in a positive light.
Most reviewers indicate that Buildium offers good value for money, especially for small to mid-sized property management businesses. They appreciate the comprehensive functionality and automation features that save time and present a professional appearance, all at a reasonable subscription cost. Users find that Buildium includes almost all necessary functionalities for managing rental properties, making it a cost-effective solution. Many reviewers highlight that Buildium's pricing is competitive compared to other property management software, and they value the continuous updates and improvements without significant fee increases.
However, some users report concerns about the incremental pricing structure, which can become expensive as the number of managed units increases. They feel that the cost can be prohibitive for businesses with a smaller number of properties or those on a tight budget. Some reviewers mention frequent price increases and additional costs for certain features, which can be a drawback. Users managing larger portfolios or needing specific functionalities sometimes find the pricing less favorable compared to other options. Overall, while Buildium is seen as a valuable investment by many, its cost structure may not suit all business sizes and needs.
, and
To see what individual users think of Buildium's cost and value, check out the review excerpts below.
Buildium integrations (16)
Integrations rated by users
We looked at 2,157 user reviews to identify which products are mentioned as Buildium integrations and how users feel about them.
Integration rating: 3.9 (23)
“Training the company in the use of Buildium has delayed the full integration of Happy inspector. However, some staff have learnt it on their own and love it!”
“Wish the completed reports would directly tie into the property unit profile. Wish you could receive an email notifying when a report was submitted. ”
“We are still learning the features. Although the app is intuitive, it is hard to change old processes for move-outs and walkthroughs”
“It is important we just haven’t used it yet. It helps keep track of quarterly inspections with our Maintenance Team. ”
“It allows us to upload property inspections into Buildium to assist in the management of rental properties”
“It doesn't transfer the information directly into Buildium, which is a bummer. ”
Ryan S.
Property manager accountant
Integration rating: 4.2 (6)
“Our owners believe advertising on Zillow is critical, and we appreciate the applicant pool that Zillow offers.”
“They work together to allow a prospective tenant go from seeing the property to applying for it. ”
Jill Y.
Director of Operations
Integration rating: 4.7 (9)
Integration rating: 2.5 (2)
Other top integrations
Buildium customer support
What do users say about Buildium customer support?
Customer support rating:
We analyzed 582 verified user reviews to identify positive and negative aspects of Buildium customer support.
Widespread user sentiment highlights responsive customer support, often resolving issues within an hour or less.
A significant portion of users value being able to reach live, knowledgeable specialists who walk them through solutions.
Frequently reported by users, the support team is friendly, patient, and provides clear explanations that help users understand the software.
A minority of users report long wait times, inconsistent support quality, and difficulty reaching knowledgeable representatives.
Support options
Training options
To see what individual users say about Buildium's customer support, check out the review snippets below.
“I normally recieve an answer back within 24 hours. If it is a serious problem, I call customer service and I am ALWAYS able to reach a LIVE, FRIENDLY, American speaking Specialist that is able to see what my program is doing and walk me through the problem to the point that I can manage it and they always explain what is going on so I can understand it!! ”
Pamela J.
Property Manager
“The customer service is outstanding and timely - much better than I received with other systems - and Buildium even follows up to ensure the solution you need.”

Sue-Ellen D.
Director Residential Property Management
“The support has really fallen the last few years, long wait times, less experienced support staff when you do get someone and more glitches in the software.”

Doug M.
Designated Broker
Buildium FAQs
Buildium has the following pricing plans:
Starting from: $62.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What is Buildium used for?
Buildium is an all-in-one property management software platform purpose-built for the unique tasks of property managers and real estate professionals. The cloud-based software offers a comprehensive suite of tools to streamline day-to-day operations and drive business growth. The platform's key features include purpose-built property accounting software, online rent collection, maintenance request management, 1099 e-filing, resident communication portals, rental listing syndication, tenant screening, and a free property management website. Buildium also provides mobile apps for property managers and residents, as well as an extensive ecosystem of integrations through the Buildium Marketplace. Users can customize the software with features like creating custom lease agreements, rent collection processes, and leveraging the open API. Buildium caters to a variety of property types, including residential properties, community associations, commercial properties, and student housing. With three pricing plans to choose from, the software is suitable for both individual landlords and large property management companies.
Q. What are the benefits of using Buildium?
Q. Who are the typical users of Buildium?
Buildium has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Buildium support?
Buildium supports the following languages:
English
Q. Does Buildium support mobile devices?
Buildium supports the following devices:
Android, iPad, iPhone
Q. Does Buildium offer an API?
Yes, Buildium has an API available for use.
Q. What other apps does Buildium integrate with?
Buildium integrates with the following applications:
Zillow Rental Manager, Zumper, Apartments.com Rental Manager, Happy Property, Dropbox Sign
Q. What level of support does Buildium offer?
Buildium offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
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