getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Preno Logo

Effortless, powerful, & automated hotel management software.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Preno - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Preno overview

What is Preno?

Preno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine.

Preno is a hotel management solution that automates and streamlines daily administration tasks, helping operators run their front desk and back office efficiently. The platform can be used by a variety of accommodation businesses, such as resorts, bed and breakfasts, vacation rentals, boutique hotels, villas, lodges, and serviced apartments.

Preno's features include easy bookings management, with intuitive check-in and check-out processes. You can drag and drop on the home grid to move bookings around, and create and store detailed guest profiles and agent information. This allows you to save time on admin, and provide a seamless and personalized guest experience everytime. Invoicing a guest or agent is also easily accomplished from within Preno.

Preno also integrates with payment gateways so that you can securely store and charge credit cards from directly within the app. You can also bill-to-room with the integration with Kounta POS, allowing you to charge guest's dining bills straight to their room.

Preno's integration with leading channel managers allow accommodation operators to distribute their rooms through Online Travel Agents (OTA) such as Booking.com and Expedia. Bookings coming through these channel managers will automatically drop into the Preno grid, and with our real-time availability sync, double bookings will be a thing of the past.

The reporting tab offers insightful real-time reports, so you can always make the best business decisions. You can even set targets to see how you're tracking against them for the month.

Preno's world-class integration with Xero allows for streamlined accounting processes. We make easy to push through payments taken within Preno, and map them to the desired accounts within Xero. Reconciliation is made easy with Preno and Xero's functionality, it'll help you save time and increase accuracy.

Key benefits of using Preno

Eliminate double handling using Preno's channel manager integration. Real-time availability and sync ensures room availability and rates are up to date on all booking sites.

Preno is cloud based, and can be accessed anywhere, from any connected device with a browser for managing. Great when you are on-the-go.

Create detailed guest profiles, so you can always track guest preferences and stay history.

Preno enables in-app payments and secure credit card storage, through the integration with Braintree, Stipe, and Payment Express.

Insightful reporting helps keep users on top of their business and monitor its performance to help make better decisions.

The Xero integration streamlines and automates many accounting procedures.

Starting price

29per user /
per month

Alternatives

with better value for money

Preno’s user interface

Ease of use rating:

Preno reviews

Overall rating

4.7

/5

48

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

39

5

2

1

1

Pros
“It’s been pleasant and enjoyable learning from the super helpful and friendly staff, they have the ability to explain and help whenever I need it.”
GW

Garry W.

Owner manager

“The staff are incredibly responsive when you have questions. I feel that there is value for money - great features - I would unreservedly recommend Preno.”
HE

Heather E.

Owner

“Billing can be done monthly or annually (you get to decide). As a small business this is important as is good reliable support.”
JA

Jacqui A.

Owner / Manager

Cons
“When you click the checkout button (even when no money is owing on the profile) it takes you into the guest folio, you then have to go to the home tab and go through the pointless screen slide.”
AO

Amy O.

Manager

“Missing the Google channel that was introduced last year. We know other PMS dont charge for viewing guest card details, we feel that should be part of the package.”
JP

Jill P.

Owner

“Inability to change information on booking engine ourself. Required to inform preno staff of change.”
PM

Pepita M.

Bookings and administration assistant

Who uses Preno?

Based on 48 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Leisure, Travel & Tourism
Real Estate

Use cases

Hotel Management
Reservations
Hotel Front Desk Software
Hospitality Property Management
Bed and Breakfast

Preno's key features

Most critical features, based on insights from Preno users:

Reservations management
Front desk management
Online booking
Channel management
Credit card processing
Employee management

All Preno features

Features rating:

CRM
Promotions management
Rate management
Customer history
Guest experience management
Availability management
Housekeeping management
Billing & invoicing
Point of sale (pos)
Booking notes
Third-Party integrations
Customer support
Payment processing
Maintenance management
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time updates
Registration management
Work order management
Property management
Private Rooms
Price/Margin management
Price optimization
Performance metrics
Owner statements
Multi-Property
Multi-Location
Multi-Language
Multi-Channel marketing
Multi-Channel management
Website management
Website integration
User management
Third party booking
Tenant portal
Template management
Task management
Spa/Activity management
Social media integration
SMS messaging
Single property
Short/Long term rental
Self check-in/check-out
Search/Filter
Sales reports
Room booking
Room availability schedule
Reviews management
Revenue management
Reputation management
Reporting/Analytics
Reporting & statistics
Rent collection
Reminders
Data import/export
Customizable templates
Customizable reports
Customizable branding
Customer database
Contact management
Commission management
Collaboration tools
Channel analytics
Catering management
Calendar sync
Calendar management
Built-in accounting
Booking management
Billing rate management
Bed management
Appointment management
API
Alerts/Notifications
Activity dashboard
Activities booking
Accounting
Access controls/permissions
Multi-Channel distribution
Mobile access
Meal/Nutrition management
Marketing automation
Loyalty program
Invoice management
Inventory management
Inbox management
Guest communications
Guest check-in/check-out
Group reservations
GDS/OTA integration
For vacation rentals
For hostel/dorm managers
Extended stay
Email templates
Email management
Electronic payments
Dynamic pricing
Drag & drop
Dorms
Discount management
Data synchronization

Preno alternatives

Preno logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Lodgify logo
visit website

Starting from

16

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RoomKeyPMS logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
roommaster logo
visit website

Starting from

150

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Preno pricing

Value for money rating:

Starting from

29

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Preno price and value

Value for money rating:

To see what individual users think of Preno's price and value, check out the review snippets below.

“It’s been pleasant and enjoyable learning from the super helpful and friendly staff, they have the ability to explain and help whenever I need it.”
GW

Garry W.

Owner manager

“The staff are incredibly responsive when you have questions. I feel that there is value for money - great features - I would unreservedly recommend Preno.”
HE

Heather E.

Owner

Preno integrations (7)

Integrations rated by users

We looked at 48 user reviews to identify which products are mentioned as Preno integrations and how users feel about them.

Xero logo
Xero

Integration rating: 5.0 (3)

The connection between Preno and Xero is seamless, I rely on it for both accuracy and simplicity

GW

Garry W.

Owner manager

SiteMinder logo
SiteMinder

Integration rating: 5.0 (2)

Preno support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Phone Support

Training options

Documentation
Live Online
Webinars
Videos

Preno FAQs

Q. What type of pricing plans does Preno offer?

Preno has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Preno?

Preno has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Preno support?

Preno supports the following languages:
English


Q. Does Preno offer an API?

No, Preno does not have an API available.


Q. What other apps does Preno integrate with?

Preno integrates with the following applications:
Stripe, SiteMinder, PayPal Enterprise Payments, Xero


Q. What level of support does Preno offer?

Preno offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support

Related categories