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Arketa
5
61
4
10
3
6
2
3
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Everything needed to operate your studio in one place
Table of Contents
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Arketa - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Arketa overview
Based on 88 verified user reviews
What is Arketa?
Arketa is a fitness program with key features that include online booking, class management, payment processing, and more.
Who uses Arketa?
By industry, Arketa reviewers are most commonly professionals in health, wellness and fitness (86%). The most frequent use case for Arketa cited by reviewers is fitness (91% of reviewers).
What are the most popular integrations for Arketa?
The Arketa integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.7 out of 5 for its integration with Arketa) and Mailchimp (an email marketing product, 4.6).
Starting price
Alternatives
with better value for money
Pros & Cons
Client Support
Website and Booking Integration
Customer Support
Email and Charges
Email Communication
Arketa’s user interface
Arketa review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.2
Customer support
4.2
Reviews sentiment
What do users say about Arketa?
Users report that Arketa offers an intuitive and user-friendly platform, making navigation and setup straightforward for both business owners and clients. They appreciate frequent feature updates, customization options, and the ability to manage in-person, virtual, and on-demand services efficiently. Some feel the expansive feature set supports their business growth and workflow.
Reviewers indicate that technical issues and recurring bugs can disrupt their operations, with some experiencing slow or unresponsive customer support. They find that promised features may not always be available or function as expected, and their concerns about reliability and support often remain unresolved.
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Who uses Arketa?
Based on 88 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Arketa's key features
GetApp's analysis of 27 verified user reviews collected between July 2021 and August 2024 identifies Arketa's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Arketa's online booking capabilities for their ease of use and intuitive navigation. They find it simple for both backend management and client-side booking, with minimal issues reported. Users highlight the convenience of managing bookings from mobile devices and the customizable nature of the system. However, some note occasional glitches with zoom links and difficulties in managing accounts or booking recurring sessions. Overall, they value the streamlined process and clear layout for enhancing client experience. Of the 22 Arketa users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.
Users report that Arketa's payment processing, integrated with Stripe, is efficient and user-friendly. They appreciate the ease of setting up memberships, auto-renewals, and handling refunds. Reviewers highlight the transparency of fees and the quick turnaround on payments. They find the integration with Stripe seamless and beneficial for managing financials. Some mention high processing fees as a drawback, but overall, they value the control and simplicity in processing payments through Arketa. Of the 18 Arketa users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
All Arketa features
Features rating:
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Arketa pricing
Value for money rating:
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No pricing info
User opinions about Arketa price and value
Value for money rating:
To see what individual users think of Arketa's price and value, check out the review snippets below.
Cami B.
Owner
Jillian H.
Owner
Arketa integrations (10)
Integrations rated by users
We looked at 88 user reviews to identify which products are mentioned as Arketa integrations and how users feel about them.
Integration rating: 4.7 (11)
Integration rating: 4.8 (10)
“We used it for CC payment although many opted to pay by check or wire transfer due to high fees”
Meredith S.
Auction Manager
Integration rating: 4.6 (10)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 5.0 (2)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (2)
“Designed the landing page in Squarespace, then used the Ticket Tailor plugin for ticketing.”
Nicole U.
President
Other top integrations
Arketa customer support
What do users say about Arketa customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Arketa customer support.
Widely noted by reviewers, Arketa’s customer support is highly responsive and quick to resolve technical issues.
Multiple users appreciate the friendly, knowledgeable team who offer personalized help and guidance during setup.
A portion of users highlight the ease of reaching support and the positive impact on running their business efficiently.
A limited number of users report slow or unresponsive support, especially during urgent situations or when leaving the platform.
Support options
Training options
To see what individual users say about Arketa's customer support, check out the review snippets below.
“I also appreciate the kind and responsive support team, who are always quick to assist with any issues.”
Sydney S.
Founder
“The customer service can't be beat and they are in the process of upgrading to add new features constantly. ”
Joyce P.
Office Manager and Tech Support
“When I tried to switch over to a different software, the company would not give our client billing information to our new software provider and became entirely unresponsive to keep us on the platform for longer by holding our client information hostage. Before we planned to leave the service, we brought up many concerns with what we were told the software could do and what it was actually able to do and the customer service was unresponsive and unhelpful.”
Jackson W.
Founder
“It could be a training issue, or potentially they have a high turnover rate and the support person is new and doesn't appear to now the product very well.”
Mountain Y.
Owner
Arketa FAQs
Arketa has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. Does Arketa support mobile devices?
Arketa supports the following devices:
iPhone, Android, iPad
Q. What level of support does Arketa offer?
Arketa offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
