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SocialPilot
5
200
4
137
3
24
2
8
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Scheduling & Analytics Tool for SMBs & Agencies
Table of Contents
SocialPilot - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
SocialPilot overview
Based on 373 verified user reviews
What is SocialPilot?
By industry, SocialPilot reviewers are most commonly professionals in marketing and advertising (21%). The most frequent use case for SocialPilot cited by reviewers is social media management (65% of reviewers).
What do users say about SocialPilot pricing?
Most reviewers indicate that SocialPilot offers strong value for money and they find its pricing affordable, especially compared to competitors. Some users report that certain features are locked behind higher tiers and the cost can be challenging for very small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Pricing
Scheduling Posts
Account Management
Unreliable post notifications
SocialPilot’s user interface
SocialPilot pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about SocialPilot?
By industry, SocialPilot reviewers are most commonly professionals in marketing and advertising (21%). The most frequent use case for SocialPilot cited by reviewers is social media management (65% of reviewers).
Select to learn more
Who uses SocialPilot?
Based on 373 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SocialPilot's key features
Most critical features, based on insights from SocialPilot users:
All SocialPilot features
Features rating:
SocialPilot alternatives
SocialPilot
Starting from
30
Per month
monday.com
Starting from
9
/user
Per month
Loomly
Starting from
42
Per month
Starting from
Free
SocialPilot pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Custom Accounts
- Unlimited Users
- Unlimited AI Credits
- Unlimited Clients
- Dedicated Account Manager
- Migration & Onboarding
- Single Sign-On (SSO)
- API Access
User opinions about SocialPilot price and value
Value for money rating:
Of 85 reviews that provide robust commentary on SocialPilot's price and value, mention it in a positive light.
Most reviewers indicate that SocialPilot offers strong value for money, especially when compared to competitors like Buffer and Hootsuite. They find its pricing affordable and appreciate that even the basic and free plans include a wide range of features, such as bulk upload, analytics, and access to multiple social networks. Users think the free trial is generous and allows them to explore core functionalities without requiring a credit card, and some say the free version is sufficient for managing a few channels. They feel the platform’s frequent discounts and tiered pricing make it accessible for agencies and small businesses, and they like that the software remains functional and reliable at a lower cost. Some reviewers find the cost-benefit ratio attractive, especially for small agencies or businesses managing multiple profiles, and they appreciate that the plans support growth as their needs expand.
However, some users report that the pricing can be challenging for very small businesses or teams, and a few feel that certain features are locked behind higher tiers. Some reviewers mention that the absence of a free plan or limitations on free trials in certain countries detracts from the overall value. Others say the cost may feel high if their business does not generate sufficient returns.
, and
SocialPilot integrations (20)
Integrations rated by users
We looked at 373 user reviews to identify which products are mentioned as SocialPilot integrations and how users feel about them.
Integration rating: 4.8 (6)
Integration rating: 4.3 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
“I can make personalized screens for display”
Kristen C.
Food Service Director
Integration rating: 5.0 (2)
SocialPilot customer support
What do users say about SocialPilot customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SocialPilot customer support.
The majority of users highlight SocialPilot's customer support as responsive, helpful, and quick to address queries.
Common user feedback notes support is available for hands-on training and provides clear answers to questions.
Certain users report slow response times and difficulty finding live chat or phone support when needed.
Support options
Training options
To see what individual users say about SocialPilot's customer support, check out the review snippets below.
“My overall experience was beneficial and it served me the 80% of what I required out of my project and gave us some real good insights about the engagements and how to improve on customer reach.”
Fnu N.
Researcher
SocialPilot FAQs
Q. What is SocialPilot used for?
SocialPilot is a social media management platform used by marketing agencies, small businesses, and in-house marketing teams to schedule, publish, manage, and analyze social media activity across multiple accounts and clients from one platform. It supports 10 social media networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile. Publishing & Scheduling Schedule posts individually or in bulk via CSV upload, manage content in a drag-and-drop calendar, set up smart queues, repeat posts, schedule first comments, preview posts before publishing, set UTM parameters, and organize content with tags, custom fields, and notes. AI Content Creation AI Pilot covers caption generation, hashtag suggestions, content variations, post repurposing, brand voice customization, and multilingual content. Additional tools include a built-in image editor, GIF and video support, carousel posts, and audience targeting. AI credits range from 500 on Essentials to unlimited on Ultimate. Social Inbox A unified inbox consolidates comments, messages, mentions, and story replies (only FB, IG and Lin is supported). Includes inbox automation for auto-replies and bulk actions to manage multiple conversations at once. Analytics & Reporting Post performance tracking, competitor reports, custom reports, PDF and CSV exports, white-label reports, automated report scheduling, and historical data up to 24 months. Team & Client Collaboration Role-based permissions, content approval workflows, client approval workflows, client management with unlimited client seats (starting from Premium plan), pending approval reminders, and an advanced white-label platform with custom domain and branding. Integrations & Security Integrates with Canva, Zapier, Slack, Google Drive, Dropbox, WordPress, Shopify, Bitly, and more. MCP Server integration allows managing social media directly through Claude AI. Two-Factor Authentication on all plans, with SSO and API access on Enterprise. Plans & Pricing Essentials ($30/mo) — 7 accounts, 1 user, 500 AI credits. Standard ($50/mo) — 15 accounts, 3 users, 1,000 AI credits, social inbox, team collaboration. Premium ($100/mo) — 25 accounts, 6 users, 5,000 AI credits, white-label reports, client management. Ultimate ($200/mo) — 50 accounts, unlimited users, unlimited AI credits, advanced white label, account manager. Enterprise — custom pricing, SSO, API access. Extra accounts available at $4/month on all plans. Extra users available at $5/month on Standard and Premium. Annual billing saves 15%. 14-day free trial, no credit card required.
Q. Does SocialPilot support mobile devices?
SocialPilot supports the following devices:
iPad, Android, iPhone
Q. What level of support does SocialPilot offer?
SocialPilot offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
