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TrueCoach Logo

The #1 Online Platform Built For Coaches & Personal Trainers

Table of Contents

TrueCoach - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

TrueCoach overview

Based on 838 verified user reviews

What is TrueCoach?

TrueCoach is a personal trainer tool offering key features such as a mobile app, activity tracking, an exercise library, and fitness plan management, among others.

Who uses TrueCoach?

By industry, TrueCoach reviewers are most commonly professionals in health, wellness and fitness (76%). The most frequent use case for TrueCoach cited by reviewers is personal trainer (91% of reviewers).

What do users say about TrueCoach pricing?

Some reviewers find TrueCoach reasonably priced for its features and appreciate the free trial, saying it offers good value. Some users report higher costs than alternatives, noting price increases and extra charges for new features.

What are the most popular integrations for TrueCoach?

The TrueCoach integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.7 out of 5 for its integration with TrueCoach.

Starting price

25.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Client Support

Training and Learning Curve

Exercise Video Library

Frequent technical glitches and slowdowns

Limited and region-restricted payment features

TrueCoach’s user interface

Ease of use rating:

TrueCoach review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(173)
5(661)

What do users say about TrueCoach?

Reviewers feel TrueCoach streamlines client management, workout programming, and communication, making it easier to deliver personalized training and track progress. They appreciate the exercise video library, flexible scheduling, and ability to upload custom videos, which help clients follow instructions and stay engaged. Most find the platform user-friendly and efficient for both remote and in-person coaching, with useful templates and feedback features.

They report some challenges with payment processing, video uploads, and occasional app crashes, noting a need for more robust billing options and smoother interface updates. Some mention limitations in group training and customization, but value ongoing improvements and responsive support.

Select to learn more


Who uses TrueCoach?

Based on 838 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Construction

Use cases

Personal Trainer
Fitness

TrueCoach's key features

GetApp's analysis of 212 verified user reviews collected between August 2021 and September 2024 identifies TrueCoach's most critical features and summarizes user sentiment about those features.

Mobile app

Reviewers appreciate TrueCoach's mobile app for its professional appearance and ease of client communication. They find it convenient for checking in with clients and viewing completed workouts. However, they report that the mobile app lacks functionality for coaches, requiring them to use the web version for programming. Users indicate that the Android app is particularly problematic, often redirecting to the website. They wish for a more seamless, fully functional app for both iOS and Android, especially for coaching tasks. Of the 123 TrueCoach users who gave detailed accounts of their use of Mobile App, 98% rated this feature as important or highly important.


Activity tracking

Users report that TrueCoach's activity tracking helps them monitor client progress, adherence, and potential issues like overtraining. They appreciate the ability to see workout history, client feedback, and compliance. Reviewers find it useful for keeping clients accountable and providing timely support. However, they mention that the tracking could be improved with capabilities like notifications for missed workouts and better integration of personal records. Overall, they value the insights and accountability it provides. Of the 53 TrueCoach users who gave detailed accounts of their use of Activity Tracking, 91% rated this feature as important or highly important.


Exercise library

Reviewers highlight TrueCoach's exercise library for its extensive collection of demo videos and the ability to upload custom videos. They appreciate the ease of adding YouTube links and the auto-complete capability when writing workouts. Users find it beneficial for new trainers and value the customization options. However, they note that some demo videos have poor form or quality, and the search function can be finicky. They suggest improvements in video quality and more detailed demonstrations. Of the 99 TrueCoach users who gave detailed accounts of their use of Exercise Library, 86% rated this feature as important or highly important.

See related user reviews

“It has everything you need, the library is huge, having a comprehensive overview of the schedule is cool too. ”
HT

Hussien T.

Dentist

“The exercise library has a very good variety, but if you're not seeing what you're looking for, it is very easy to add new exercises to the library.”
BG

Bailey G.

Personal Trainer

“The amount of options for exercise library was great as well.”
JT

Jackie T.

Nutritionist and Coach

“Exercise library is limited in some instances.”
TC

Tim C.

Fitness Director/District Manager


Fitness plan

Users find TrueCoach's fitness plan capabilities valuable for creating, copying, and assigning workout plans efficiently. They appreciate the ease of planning and scheduling, which saves time and enhances client management. Reviewers indicate that the ability to tweak plans individually and include goals is helpful. However, they mention that finding and organizing plans can be challenging, and suggest improvements like categorization and better navigation. Overall, they find it user-friendly and essential for their coaching workflow. Of the 45 TrueCoach users who gave detailed accounts of their use of Fitness Plan, 84% rated this feature as important or highly important.


All TrueCoach features

Features rating:

API
Appointment scheduling
Attendance tracking
Billing & invoicing
Calendar management
Client management
Client profiles
Communication management
Customer database
Customizable branding
Customizable templates
eCommerce management
Electronic payments
Employee management
Fitness assessments
For gyms
Hybrid trainer
In-person trainer
Membership management
Nutrition program
Online trainer
Payment processing
Self check-in/check-out

TrueCoach alternatives

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Per month

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My PT Hub logo

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Mindbody logo

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TrueCoach pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

25.99

Per month

Features included:

  • TrueCoach Payments

Standard

63.99

Per month

Features included:

  • Customize According to your Brand
  • Connect to Apple Health/Watch
  • Connect to Garmin
  • Connect to OURA
  • Connect to Fitbit and more.

Pro

128.99

Per month

Features included:

  • Custom Theme With Your Brand

Custom

Empty state illustration for "No pricing info"

No pricing info

Contact vendor for more details

User opinions about TrueCoach price and value

Value for money rating:

To see what individual users think of TrueCoach's price and value, check out the review snippets below.

“TrueCoach is, in my opinion, one of the best platforms for personal trainers who work closely 1:1 with clients and want a simple, powerful solution for programming and tracking.”
EL

Elke L.

Owner

“Been getting the runaround with IT in trying to resolve my not receiving emails after mid Februaryxx”
JA

John A.

Executive Vice President

TrueCoach integrations (1)

Integrations rated by users

We looked at 838 user reviews to identify which products are mentioned as TrueCoach integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.7 (10)

Jane logo
Jane

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

I perform my billing through Wodify. As a gym owner, I like my accounting to be all in one place.

BS

Brandon S.

Owner/Director of Human Performance

Calendly logo
Calendly

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Google Docs is one of my most-used applications. It is important to me that there is a proper integration between these two applications.

AP

Alyson P.

Assistant

Timely logo
Timely

Integration rating: 5.0 (1)

TrueCoach customer support

What do users say about TrueCoach customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of TrueCoach customer support.

Widely noted by reviewers, TrueCoach customer support is extremely responsive and quick to address issues.

A number of users highlight that support is friendly, professional, and easy to communicate with.

Multiple users appreciate getting real human assistance rather than automated responses or bots.

A significant portion of users mention support is helpful for resolving problems and guiding business growth.

Support options

Faqs/forum
Email/help desk
Phone support
24/7 (live rep)
Chat

Training options

Webinars
Live online
Videos
Documentation

To see what individual users say about TrueCoach's customer support, check out the review snippets below.

“I was very impressed by the awesome customer service and the speed on which they answered all of my questions.”

JR

Jose R.

Personal trainer

TrueCoach FAQs

Q. Who are the typical users of TrueCoach?

TrueCoach has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is TrueCoach used for?

TrueCoach is a web-based personal trainer platform designed for fitness trainers, coaches and physical therapists to track clients' workouts and monitor training progress. It offers robust tools for designing complete training programs that can be shared with clients in daily or weekly modules. The solution helps physical trainers to streamline administrative works and manage client communications efficiently. TrueCoach helps in creating personalized workout plans for clients, communicating daily workout schedules to them and tracking their progress from a web interface. Trainers can contact clients via phone, SMS or even email via TrueCoach. A built-in scheduler allows messages to be scheduled - through different channels - daily, at a fixed time. The robust visualization tool allows trainers to monitor daily workout activities of clients on a progress tracker and helps in tracking their progress over time. TrueCoach can also be used by clients to log workout and post-workout details or diet-related questions to trainers; watch exercise videos embedded in emails; as well as record their workout history. Real-time messaging features allow clients to chat directly with trainers through the application itself. The solution can be configured and custom branded, with users able to set rules for notification, communication and information sharing. A central exercise library in TrueCoach contains a number of pre-built workout templates that can be used by trainers to design workout programs. Trainers can also create and save their own, detailed workout plans. Other features include nutrition tracking, client management, and mobile web accessibility. Try TrueCoach free for 14 days. No Credit Card required.


Q. Does TrueCoach support mobile devices?

TrueCoach supports the following devices:
iPad, iPhone, Android


Q. What level of support does TrueCoach offer?

TrueCoach offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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