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CloudWaitress
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online Food Ordering & Reservation System For Restaurants
Table of Contents
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CloudWaitress - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
CloudWaitress overview
What is CloudWaitress?
CloudWaitress is an ordering and reservation platform for food businesses that allows users to receive and manage pickups, deliveries, QR dine-ins and table reservations. Food outlets are able to design their own unique website with their menu. Customers can easily order online or make a reservation and view live updates to their order status.
CloudWaitress allows businesses to accept orders within a geographical area of the store, charge a delivery fee, and set a minimum order amount. Users can create a variety of menus, such as for breakfast, lunch and dinner, as well as set various store opening and close times.
The platform enables users to receive and manage orders on any device in real time, and view all sales information directly via the dashboard. Users can search and filter through orders by location, status, or type, as well as search for contact numbers, names, or emails. Basic reports allow businesses to get an overview of all orders and sales over time along with their status breakdown.
Business can collect payments online, and facilitate the payment process for customers by integrating with online payment providers. Automated printing allows stores to connect a printer over the internet to automatically or manually print orders.
Key benefits of using CloudWaitress
Collect online orders & bookings together
Easily manage everything online
An in-depth set of features
Multi-restaurant management
Standalone website for your business
iOS & Android ordering apps
Custom domain integration with free SSL certificate
Starting price
per month
Alternatives
with better value for money
CloudWaitress’s user interface
CloudWaitress reviews
Overall rating
4.9
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.8/10
5
4
3
2
1
9
1
0
0
0
Lorenzo T.
Business owner
Andre R.
Restaurant Manager
Ravi D.
Senior BI Talent Technology Analyst
André R.
Restaurant Manager
Ravi D.
Senior BI Talent Technology Analyst
Who uses CloudWaitress?
Based on 10 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CloudWaitress's key features
Most critical features, based on insights from CloudWaitress users:
All CloudWaitress features
Features rating:
CloudWaitress alternatives
CloudWaitress
Starting from
39
Per month
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Starting from
No pricing info
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Starting from
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Tookan
Starting from
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CloudWaitress pricing
Value for money rating:
Starting from
39
Per month
Flat Rate
User opinions about CloudWaitress price and value
Value for money rating:
To see what individual users think of CloudWaitress's price and value, check out the review snippets below.
Lorenzo T.
Business owner
Andre R.
Restaurant Manager
CloudWaitress integrations (16)
CloudWaitress support options
Typical customers
Platforms supported
Support options
Training options
CloudWaitress FAQs
CloudWaitress has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What languages does CloudWaitress support?
CloudWaitress supports the following languages:
Arabic, Danish, Dutch, English, French, Hindi, Indonesian, Italian, Japanese, Portuguese, Spanish, Thai
Q. Does CloudWaitress offer an API?
Yes, CloudWaitress has an API available for use.
Q. What level of support does CloudWaitress offer?
CloudWaitress offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)