CloudWaitress Pricing, Features, Reviews & Comparison of Alternatives


Real-time Online Ordering System For Restaurants

5.0/5 (1 review)

CloudWaitress overview

CloudWaitress is an ordering platform for food businesses that allows users to receive and manage pickups, deliveries and orders online. Food outlets are able to design and upload menus and dishes, receive orders in real-time, and route orders to the nearest store location. Customers can view live updates to their order status, and receive real-time order receipts.

CloudWaitress allows businesses to accept orders within a geographical area of the store, charge a delivery fee, and set a minimum order amount. Users can create a variety of menus, such as for breakfast, lunch and dinner, as well as set various store opening and close times. Customers are able to place orders for immediate pickup or schedule them for a later date, and view updates to their order status in real time.

The platform enables users to receive and manage orders on any device in real time, and view all sales information directly via the dashboard. Users can search and filter through orders by location, status, or type, as well as search for contact numbers, names, or emails. Basic reports allow businesses to get an overview of all orders and sales over time along with their status breakdown.

Business can collect payments online, and facilitate the payment process for customers by integrating with Stripe. Automated printing allows stores to connect a printer over the internet to automatically or manually print orders. CloudWaitress's online ordering systems are SEO friendly and can also be setup on a custom domain name.


Starting from
Pricing options
Free trial
Value for money
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Business size




Supported languages

CloudWaitress screenshotCloudWaitress screenshot: A website that allows businesses to accept online orders from any deviceCloudWaitress screenshot: Accept pickups, deliveries and orders for now or laterCloudWaitress screenshot: Customers can view live updates to their order status and get real-time order receiptsCloudWaitress screenshot: Receive orders in real time and manage them online with the inbox-like systemCloudWaitress screenshot: Customers can set different pickup and delivery timesCloudWaitress screenshotCloudWaitress screenshotCloudWaitress screenshotCloudWaitress screenshot

CloudWaitress reviews


Very good
Value for money
Ease of use
Customer support
Ravi Dobariya

I have been using it for last two months and its just great.

Used daily for less than 6 months
Reviewed 2018-02-20
Review Source: Capterra

We can have our own online ordering and delivery set up to avoid huge percentage sharing with players. e.g. Uber Eats. Very flexible and customizableBest value for money. Great features and customer support. Best part it you can suggest a feature and track progress of your suggested features in development if its in high demand. Easy to use and developed by pros who are best at taking care of minor details which is easy to miss by other players in Industry. I tried it for free when I was trying it out as well as when I was setting up my menu. Once I was completely satisfied then I started using it for my business. Pricing is very reasonable.

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CloudWaitress pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Price per month

First 100 Orders: $0.10 ea
Next 500 Orders: $0.08 ea
Next 1000 Orders: $0.07 ea
Anything above: $0.05 ea

CloudWaitress features

Real Time Data
Search Functionality

API (43 other apps)
Activity Dashboard (44 other apps)
Automatic Notifications (50 other apps)
Automatic Reminders (38 other apps)
Credit Card Processing (37 other apps)
Customer Database (36 other apps)
Customer History (39 other apps)
Customer Loyalty Program (54 other apps)
Data Import/Export (34 other apps)
Discount Management (39 other apps)
Employee Management (36 other apps)
Gift Card System (45 other apps)
Inventory Management (34 other apps)
Inventory Tracking (52 other apps)
POS (81 other apps)
Reporting & Statistics (50 other apps)
Sales Reporting (47 other apps)

Additional information for CloudWaitress

Key features of CloudWaitress

  • Menu management
  • Pickup orders
  • Deliveries
  • Order scheduling
  • Multiple restaurant locations
  • Multiple opening hours
  • Menu creation
  • Highly customizable dishes
  • Responsive online store
  • Hybrid app
  • Real-time order receipt
  • Collect payments online
  • Automated printing
  • Built-in contact form
  • Customizable branding
  • Manage orders
  • Order filtering & search functionality
  • Basic reports
  • Automated statuses
  • Search engine optimization
  • Hosting, domain & SSL
  • Regular updates
  • Geolocation
  • Automatic delivery order routing
  • Grid and list layout for menus
  • Menu images
  • Stripe integration
  • Unique order URL
  • Orders and sales reports
View All Features


Users can design and upload menus and dishes using the multi-menu system with a variety of dish customization options.

CloudWaitress provides businesses with a responsive online store that displays well on all devices, including a grid or list layout option for menus.

Users can set multiple opening and close times daily and ensure orders are only placed during these times.

Customers are able to contact businesses via the website by sending an e-mail from the contact form embedded on the online store.

Users can customize every color and image to create a custom unique design that suits the organization's branding.