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Neko Logo

Cloud-based salon and spa management software

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Neko - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Neko overview

What is Neko?

Neko combines appointment scheduling, client records, sales and staff administration in a cloud-based salon and spa system. It runs in a browser on computers, tablets and smartphones.

Calendar tools include day, week and month views, staff colour coding, recurring appointments and room or equipment allocation. Staff rosters and leave sync with bookings. Website and social media booking links let clients book or reschedule online, while SMS and email reminders, waiting lists and post-appointment messages support follow-up.

Customisable client cards store treatment and purchase histories, preferences, photos and consultation questionnaires. Loyalty programmes, gift vouchers and automated SMS or email campaigns support client communication.

Point-of-sale tools cover retail sales, refunds, exchanges and discounts, alongside stock tracking and payment integrations. Staff tools include timesheets, commissions and leave. Reports cover sales, clients, staff, bookings and stock; multi-site tools help coordinate stores.

Phone and email support and a 14-day free trial are available. Businesses changing systems can discuss data migration with the team. Feature availability and pricing vary by plan.

Starting price

20per user /
per month

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Neko’s user interface

Ease of use rating:

Neko reviews

Overall rating

4.3

/5

14

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.77/10
Rating distribution

5

4

3

2

1

9

2

2

0

1

Neko's key features

Most critical features, based on insights from Neko users:

Absence management
Access controls/permissions
Alerts/Notifications
Appointment follow-up
Appointment management
Appointment scheduling
Attendance management
Attendance tracking
Automated scheduling
Automatic updates

All Neko features

Features rating:

Absence management
Access controls/permissions
Alerts/Notifications
Appointment follow-up
Appointment management
Appointment scheduling
Attendance management
Attendance tracking
Automated scheduling
Automatic updates
Availability management
Barcode/Ticket scanning
Before & after pictures
Billing & invoicing
Booking management
Calendar management
Calendar sync
Client communications
Client database
Client management
Client profiles
Color codes/icons
Commission management
Communication
Confirmations/Reminders
Credit card processing
Custom booking page
Customer database
Customer history
Customer surveys
Customizable branding
Customizable viewing
Data import/export
Discount management
Electronic forms
Electronic payments
Email management
Email marketing
Email reminders
Employee management
Employee scheduling
Forms management
For salons and spas
Gift card management
Group scheduling
Inventory management
Inventory tracking
Links
Loyalty management
Loyalty program
Marketing automation
Marketing management
Mobile access
Mobile alerts
Multi-Calendar view
Multi-Location
Online booking
Online payments
Payment processing
Payroll & commissions
Payroll management
Performance metrics
Photo Management
Point of sale (pos)
Promotions management
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recurring appointments
Reminders
Reporting and analytics
Reporting & statistics
Resource scheduling
Room booking
Sales reports
Scheduling
Scheduling notifications
Set working hours
SMS marketing
SMS messaging
SMS reminders
Social media integration
Third-Party integrations
Timesheet management
Transaction history
Treatment packages
Wait list management
Waitlist status tracking
Website integration

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Neko pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Solo Businesses

39

Per month

Features included:

  • Booking Management
  • Business Management
  • Client Experience
  • Payment Integrations
  • Sales and Payments
  • Support and Training

For 2-10 Staff Businesses

20

/user

Per month

Features included:

  • Booking Management
  • Business Management
  • Client Experience
  • Payment Integrations
  • Sales and Payments
  • Support and Training

For 10-20 Staff Businesses

200

Per month

Features included:

  • Support and Training
  • Business Management
  • Client Experience
  • Payment Integrations
  • Sales and Payments
  • Booking Management

User opinions about Neko price and value

Value for money rating:

Neko integrations (4)

Neko support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Videos

Neko FAQs

Q. Who are the typical users of Neko?

Neko has the following typical customers:
Large Enterprises, Small Business, Freelancers, Mid-size Business

These products have better value for money


Q. What level of support does Neko offer?

Neko offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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