PDQ POS Pricing, Features, Reviews & Comparison of Alternatives

PDQ POS

Point of Sale (POS) System for Restaurants & Retail

4.33/5 (3 reviews)

PDQ POS overview

What is PDQ POS?

PDQ POS, a top rated point of sale system, is designed specifically for pizzerias, quick serve, fast casual, and delivery services. The secure hybrid platform provides features for POS management, payment processing, enterprise reporting, back office management, employee management, and much more.

PDQ POS can be used as a standalone software or integrated with supported hardware including touch screen monitors, EMV readers, kitchen printers, customer display units, cash drawers, barcode scanners, digital menu boards, and more.

PDQ POS can be used by single location restaurants and multi-unit chains/franchises to manage sales using features such as menu management, order splitting, tab sharing, delivery management, loyalty and rewards programs, cash drawer management, online ordering and more. With the PDQ POS system, businesses can accept multiple payment types including cash, credit cards, gift cards, and coupons and the platform can be integrated with third-party payment gateways for credit card processing. Reports can be generated on key metrics including daily cash flow, sales by employee, top sales items, sales by location, inventory levels, labor costs and more.
pdqpos.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PDQ POS screenshot: PDQ POS all-in-one stationPDQ POS Order DemoPDQ POS screenshot: PDQ POS native online orderingPDQ POS screenshot: PDQ POS enterprise reports PDQ POS screenshot: PDQ POS mobile tablet POSPDQ POS screenshot: Self-serve kioskPDQ POS screenshotPDQ POS screenshotWelcome to PDQ Signature SystemsMeet Your Employee of the MonthPDQ Delivery ToolKit Video

PDQ POS user reviews

Excellent
2

Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.0
  5.0
  5.0
  3.0
Christian Johnsen

Excellent experience! PDQ POS has made the Blue Moon Bakery & Pizzeria more money with less hassle.

Used daily for 2+ years
Reviewed 2017-07-17
Review Source: Capterra

PDQ POS saved us money and allowed us to serve more customers quicker and easier than our previous POS system.

Pros
We spent a lot of time looking over many POS systems to find the right fit for our quick service and delivery pizza shop and bakery. We chose PDQ POS and Signature Systems because they were designed by a pizza guy for a pizza/delivery operation and had the best features to fit our business. After a couple years of operational success, we know that we made the right choice! The PDQ POS system is perfect for our operation. PDQ streamlines our customer interactions and helps us move our customers through the counter line and helps our employees take delivery orders quickly and efficiently. When we first started rockin' the PDQ system, we increased our employees accuracy and efficiency immediately when dealing with phone and delivery orders. We can now process more orders quickly and get our food to our customers faster, thanks to PDQ. Service and support has been excellent. The on-site installation specialist was professional and knew the system inside and out. He stayed until we were up and running and the phone support has always solved our few tweaks on the spot. We couldn't be happier with our experience. PDQ POS has made the Blue Moon Bakery and Pizzeria more money with less hassle than our previous POS system and we would recommend it without reservation. We can confidently say that we made the right choice when we chose PDQ.

Cons
\

Response from Signature Systems


Wow. Thank you for your glowing praise, Christian! We strive toward making PDQ the best POS in the marketplace--and backing it up with exemplary customer service. We truly appreciate that you've noticed our hard work and dedication.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Brett Manor

Great easy to use system

Reviewed 2015-01-08
Review Source: Capterra

I have had Signature systems for over 8 years and I can not tell you how easy it has made my job. I can train new people in 5 minutes to take orders and their online ordering has increased my sales by 10%. I just recently signed up for their loyalty program and I'm looking forward to increasing my sales even more in the new year. Their customer support has been great and when things can't get fixed over the phone I have a technician onsite within 24 hours. Trust me when you are looking for a new POS system make sure you give PDQ a chance they will knock every other POS system out of the box

Response from Signature Systems


Thank you Brett! We truly appreciate your feedback. Your review mirrors exactly what we've been hearing from our loyal customer base...

Rating breakdown

Minimize review

Tim Gaines

Easy to use software... horrible tech support.

Reviewed 2015-12-17
Review Source: Capterra

I have had a PDQ system for over 3 years now. It takes just a short period of time to learn how the system functions, and my new employees catch on very quickly. The biggest downside to the system is that they don't offer a lot of "extras" like many of the other systems do (scheduling, online ordering, etc). Also, when we first went with PDQ, their tech support was great. Every time I called, I was able to get a live person on the phone to help me; however, that has changed tremendously over the years. I'm not sure if the company hasn't been able to keep up with their growth, but now when we call, we may get someone to answer our call once every 10 or 15 times. We are always directed to leave a message, and it can take several days, before they get back in touch with us. If it's an emergency, you have to just call over and over again, until someone answers... and that is just unacceptable. It is so bad, that I (along with several other owners in our group) are looking at a possible change to another company.

Response from Signature Systems


Hello Tim,
Thank you for your review and for recognizing how easy PDQ POS is to train, use and manage.

We'd love to discuss your frustration with our customer service team. We've made numerous enhancements to our call center--and I'm convinced that you will find that we not only answer our phones, but that we also provide exemplary service 24x7x365.

We do, by the way, have seamless integrated online ordering and other "extras" such as loyalty/rewards.

Thanks again for your feedback and for being a loyal customer.

Rating breakdown

Ease of use
Customer support

Minimize review

PDQ POS pricing

Pricing options
Subscription
View Pricing Plans

Contact PDQ Signature Systems for pricing information.

PDQ POS features

API
Billing & Invoicing
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS

Activity Dashboard (152 other apps)
Automatic Notifications (115 other apps)
Customer Database (119 other apps)
Customer History (100 other apps)
Promotions Management (92 other apps)
Reporting & Statistics (185 other apps)
Sales Reporting (109 other apps)
Third Party Integration (129 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PDQ POS

Key features of PDQ POS

  • Backorder Management
  • Cash on Delivery
  • Customer Account Profiles
  • Customer Portal
  • Delivery Management
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Food Delivery Dispatching
  • Gift Card Management
  • Kitchen Management
  • Live Driver Tracking
  • Live Tracking
  • Menu Management
  • Mobile Signature
  • Online Ordering
  • Order Fulfillment
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Proof of Delivery
  • Recurring Orders
  • Recurring Task Management
  • Reporting/Analytics
  • Restaurant POS
  • Retail POS
  • Separate Checks
  • Social Media Promotion
  • Special Order Management
  • Split Checks
  • Table Management
  • Tips Management
  • Wait List Management
View All Features

Benefits

Seamless integrations with required third-party providers.
RESTful APIs with full documentation and project management.
Enterprise Reporting mobile app with labor, inventory, sales, sales forecasting...
Native integration: online ordering, rewards/loyalty, data security, digital menu boards, text-overlay camera system...
Expert 24x7x365 live, domestic support.