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The world’s most advanced reservation platform for

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SerVme Pricing, Features, Reviews and Alternatives

SerVme FAQs

Q. What type of pricing plans does SerVme offer?

SerVme has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of SerVme?

SerVme has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SerVme support?

SerVme supports the following languages:
English


Q. Does SerVme support mobile devices?

SerVme supports the following devices:
Android, iPad, iPhone


Q. Does SerVme offer an API?

Yes, SerVme has an API available for use.


Q. What other apps does SerVme integrate with?

SerVme integrates with the following applications:
Maitre'D, Google Optimize, Linga rOS System, Foodics, Squirrel POS, PAR Brink POS, Lavu POS, Zomato for Business, Stripe, Infrasys Cloud POS, Simphony POS, Instagram, Yeastar Cloud PBX, Omega


Q. What level of support does SerVme offer?

SerVme offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

SerVme product overview

What is SerVme?

SerVmeCo is an all-in-one reservation and guest management platform that enables businesses to better service their guests and increase footfall. The platform is fully integrated with key systems, such as telephones and point of sale, to generate precise insights about operations and guest preferences. By automating the collection of guest data, businesses can focus on delivering personalized dining experiences while maximizing revenue per seat based on guest preferences. The platform's advanced CRM system powers a reservation and waitlist, guest analytics, and marketing platform to increase guest spending.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Live Online
Documentation
Videos
Webinars

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Why am I seeing this?

SerVme pricing information

Value for money

4.7

/5

18

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SerVme features

Functionality

4.8

/5

18

Total features

64

6 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Multi-Location
Order Management
Point of Sale (POS)

Functionality contenders

SerVme users reviews

Overall Rating

4.8

/5

18

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

14

4

0

0

0

Pros
SerVme offers a user-friendly interface that enhances ease of use and streamlines operations, ultimately leading to improved efficiency and customer satisfaction.
We've been using the system for more than 4yrs now and we can say that it is user-friendly, accessible anywhere and anytime, with a great support team.
The team is 100% there for you , anytime , they take care of every detail and help you understand and train you to use the product properly.
Cons
Except for the time difference that may be inconvenient in case of facing an issue during working hours.
The system is limited in the marking campaign ans the sms cost is high.
If I have to write 1 con it would be the glitching from time to time which I think has more to do with the unstable internet connection.

Overall rating contenders

SS
AvatarImg

Sebastien S.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pacifico’s

Reviewed a month ago
Pros

Its effectiveness , follow up & the updates !

Cons

Well set app & efficient especially for reservation

EA
AvatarImg

Eva A.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Experience with SerVme

Reviewed a month ago
Pros

First of all, the customer service and specially Christelle who is always available to help at anytime along with the SerVme chat team. Secondly, the easy way to use SerVme Finally, the way it facilitates reservations and access to guests data

Cons

That we cannot delete a contact and we cannot prevent a double booking at the same number, same time at different outlets

Vendor response

Hi Eva, We're thrilled to hear that you've had a positive experience with our customer service, especially with Christelle. She truly is a rockstar, and we’re glad to know she has been amazing and always available to help you. Thank you for sharing your feedback. We'll raise this with our product team to address in upcoming releases. Additionally, our team is working on updating the guestbook, which will improve your overall experience.

RA
AvatarImg

Reem A.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Serve me used

Reviewed a month ago

Great support and great team of management

Pros

Ease of use and customer service support

Cons

Mobile app needs more development and tools

Vendor response

Hi Reem, Thank you for your valuable review! We're thrilled to hear that you find Servme easy to use. Your kind words about our customer service and support team mean a lot to us. Regarding the mobile app - Our new mobile app is in the works, with new features and functionality, scheduled to go live by June 2024. This update will significantly improve your experience and help you do things on the go. Please feel free to reach out to your account manager and get a sneak peek of the new app. Thank you for choosing Servme.

RK
AvatarImg

Rohan K.

Food & Beverages, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Servme a great CRM tool

Reviewed a month ago
Pros

The feature of personalized guest tags and the way we can create special events and can promote them through the online widget links to highlight the venue happening to our potential customers

Cons

The integration with the MICROS is a great feature that we see in Servme which can be a great tool to get the accurate guest history as we were not able to do it in our property due to various technical issues at both ends in the past but would be happy if we can get it done now at the earliest

Vendor response

Hi Rohan, Thank you for your positive review. :) We are thrilled to hear that you love our CRM platform and that you are enjoying the enhanced events module, which helps you promote and sell tickets faster to potential customers. With regards to the integration with Micros, thank you for bringing this to our attention. We understand the importance of accurate guest history and will have our project team look into this integration to resolve any technical issues promptly. Thank you for choosing Servme.

PK
AvatarImg

Princess Khurena P.

Hospitality, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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serVme for managing reservations

Reviewed a month ago

Helpful for the flow of busy operations.

Pros

It's very accessible especially having it on our phone so we can access time to time.

Cons

More interactive floorplan on mobile....

Vendor response

Hi Princess Khurena, Thank you so much for your review! We're thrilled to hear that you find Servme accessible and helpful for managing your operations. We also appreciate your feedback regarding the interactive floorplan on mobile. Our team is working on fully revamping the iOS mobile app which is set to go live by the end of June 2024. With the new iOS app, you can view your venue’s floor plan in list view, grid view, and add/edit guest profiles among other functions that will make your life so much easier. You can connect with your account manager to book a sneak peek of our new app and learn more. Thank you once again.

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