Lavu POS Pricing, Features, Reviews & Alternatives

Lavu POS

Cloud-based iPad POS system for the restaurant industry

3.22/5 (90 reviews)

Lavu POS overview

What is Lavu POS?

Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface.

Users can choose between bar, restaurant, and quick-service interfaces which can be customized to fit each business’ particular needs, whether it’s a restaurant, coffee shop or even food truck.

The front of house features offer a fully customizable menu where items can include photos and an ingredients list. Servers can switch between tableside service, counter service, or bar tab layouts for their order screen. Delivery services are also available with the delivery and routing extension which enables staff to assign drivers to orders, and provides them with a map and directions to each delivery location.

The back of house control includes scheduling, managing employee shifts and payroll reports, as well as inventory management tools including low-count warnings and an '86 countdown'. In addition to the POS, Lavu also offers users a variety of sales, inventory and expense reports that can be accessed from anywhere with an internet connection.

Lavu also has marketing and promotions features that include a built-in happy hour function, where users can set prices based on date and time, and offer customers loyalty rewards through integration with LoyalTree.

Pricing

Starting from
$69/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 4 other markets, Germany, India, Mexico, United Kingdom

Supported languages

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Lavu POS user reviews

Value for money
Features
Ease of use
Customer support
  3.1
  3.3
  3.7
  3.1
Taylor R.

Best Restaurant Software Yet

Used daily for 1-2 years
Reviewed 2018-11-04
Review Source: Capterra

Pros
-Love the ease of using an iPad -Size of the icons -Different color option icons - Different categories available -Ease of table organization -Ease of checkouts -Very well laid out -Easy clock-in

Cons
-Hard signing process, customers complained

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Former Lavu User

Used daily for 2+ years
Reviewed 2020-07-17
Review Source: Capterra

Overall, for the two years the system was satisfacotry. Until recenlty it was for the current management at the restaurant. The dealer is helpful - he is our first line of tech support before we go to KLAvu for support.

Pros
I liked using Lavu because it was the first POS for the restaurant where I worked. While I was employed there I used the system for 2 years. The set up was easy as the dealer came to the restaurant and set it up and did a one day training for the staff.

Cons
They system seems to have alot of glitches. Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu. Also, I have witnessed personally that the sales tax is charging out properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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matt c.

Lavu POS Review

Used daily for 2+ years
Reviewed 2020-12-28
Review Source: Capterra

used to have excellent customer service, but our system went down two days before xmas and we were unable to run credit cards for half the day. second busiest day since july. Couldn't enter tips that day either. and i tried calling them 3 times that night, plus an email. their chat hasn't worked in months. 4 days later I still have not heard from them

Pros
i don't remember why I chose them over the three other ones I tried a couple of years ago. I think because I could use my own credit card processor. But its easy enough to use for the features that i use which are basic operation of cash register it is intuitive and takes little training

Cons
things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working. I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do. Also they said that my gift cards would integrate, but they did not

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Clay S.

Stay away. This company is so unorganized and the customer support has gone WAY downhill.

Used daily for 2+ years
Reviewed 2021-03-18
Review Source: Capterra

I just wanted to inform people of my experience. I wouldn't recommend using this company to anyone. Borderline criminal activity. After I decided to stop using them they continue to keep charging my card every month and when I call in to get this stopped and ask for a refund I just get looped around in circles. It honestly has taken me 10-15x of me calling in to finally get someone who will eventually refund my card. To be honest that was for the first time and the second time they still haven't even refunded me. It's the most frustrating thing I've ever had to deal with.

Pros
The cost was the only benefit of this software when I launched it 2 years ago. After they increased the pricing (with absolutely no warning) it was inline with most of the other softwares which are much more robust.

Cons
Where do I begin. Honestly, we had so many issues I don't know where to start listing the problems. There are many.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Hiro T.

Newbie for POS

Used daily for free trial
Reviewed 2021-04-24
Review Source: Software Advice

Just ok. Try the demo. But it is not promising. Cheap but it needs plenty improvement to compete other available POS.

Pros
It is cheaper. Good for new tiny restaurant who does not need so much integration and etc. You can get regular hardware.

Cons
Integration is bad and need to be improved. It is not stable and you can't have too many POS and printers. Feature is very limited, it accomplish basic feature, not more than that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Lavu POS pricing

Starting from
$69/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Single Location:
$69 per month
300+ Restaurant Features
Free Updates & 24/7 Customer Care
Employee Management Functionality

Multi-location / Enterprise:
(Contact vendor for pricing)
Franchises and Chains
Customized Regional Reporting
Global Menu Push
Enterprise-Level Support

Lavu POS features

Access Controls/Permissions
Customizable Branding
Mobile Access
Social Media Integration

API (513 other apps)
Activity Dashboard (384 other apps)
Alerts/Notifications (420 other apps)
CRM (304 other apps)
Calendar Management (308 other apps)
Contact Management (364 other apps)
Customer Database (325 other apps)
Customizable Templates (310 other apps)
Data Import/Export (428 other apps)
Email Management (320 other apps)
Email Marketing (471 other apps)
Reporting & Statistics (412 other apps)
Reporting/Analytics (628 other apps)
Search/Filter (309 other apps)
Surveys & Feedback (292 other apps)
Third Party Integrations (425 other apps)

Videos and tutorials

Additional information for Lavu POS

Key features of Lavu POS

  • Place orders
  • Order display
  • Set job roles
  • Cloud-based storage system
  • Delivery orders, assign drivers
  • Create and edit menu groups, categories and items
  • Split / seperate checks
  • Customizable configuration
  • Live reporting via Lavu Pilot iPhone app
  • Built-in happy hour function - set prices based on time
  • Seat and course numbering
  • Merge orders
  • LoyalTree and Facebook integration
  • WiFi enabled
  • Live orders
  • Set pay rates
  • Monitor inventory
  • Gift cards and gift card payments
  • Save favorite reports
  • Multi-printer order routing
  • In-depth reports
  • Custom receipts, product images and logos
  • Recipe display
  • Real-time inventory, sales, timesheets, and transactions
  • Shift summaries, tips, open and closed doors
  • Accept payments
  • Customizable in-depth reports
  • Manage employee shifts and time cards
  • Set alerts
  • Free updates
  • Discounts list
  • Void payments
  • Payroll, revenue, pricing and scheduling
  • Time clock
  • Easy-split checks
  • Liquor inventory tracking
  • Remote management
  • Set over-time and bonuses
View All Features

Benefits

Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.

Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.

Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.

Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.

Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.