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Lavu POS Logo

Lavu POS

Cloud-based iPad POS system for the restaurant industry

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Lavu POS Pricing, Features, Reviews and Alternatives

Lavu POS product overview

Price starts from

59

Per month

Flat Rate

What is Lavu POS?

Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface.

Key benefits of using Lavu POS

Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.

Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.

Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.

Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.

Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos

Lavu POS pricing information

Value for money

3.8

/5

152

Starting from

59

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lavu POS features

Functionality

3.9

/5

152

Total features

54

7 categories

Most valued features by users

Alerts/Notifications
Mobile Access
Customizable Branding
Customer Database
Customizable Reports
Inventory Control
Electronic Signature
Access Controls/Permissions

Functionality contenders

Lavu POS users reviews

Overall Rating

3.9

/5

152

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.21/10
Rating distribution

5

4

3

2

1

73

37

13

5

24

Pros
POS Lavu has been such an easy transition and very user friendly. It has made it easy to keep track or our products and sales, our employee's love the simplicity of the system.
Used the software for 9 years, pretty easy to use and setup decent feature set, great that it was Ipad/iphone based instead of having to buy specific hardware.
The software is very easy to use and the reporting system is great.
Cons
No access to accounting, don't believe me call their number. Had to fight charges and cancelled the credit card to stop them from billing.
All of a sudden I have a Mexican menu inserted into my options causing my staff nothing about problems and disasters in the middle of dinner service. Their answer is I must’ve given my passWord out.
For three weeks in a row it has stopped working during peak hours on weekends. Customer service is a voice mail saying "we know there is a problem.

Overall rating contenders

Overall Rating

As good as any "Industry Standard"

Reviewed 6 months ago

Transcript

Sean D.: Hi, I'm Sean, bar lead. I give Lavu POS a four star rating. For more reviews like this, click...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love Lavu and the team !

Reviewed a month ago

My experience with Lavu is second to none insofar as POS systems. We love this system and look forward to seeing the new implementation once released in November.

Pros

This software continues to grow with the customer demands. We seem to never be outdated or lacking. The servers have an ease of use on the floor with the iPads at table side. We love the software so much so that we will be implementing it at two other facilities.

Cons

There are cons to each software but there is not a dealbreaker for us with this software. It continues to grow and with that growth sometimes there seems to be the older than time conflict between tech and accounting due to reports however, the Lavu team are able to populate these reports in a timely manner. We have gotten everything we need from this program to meet the consumer demand of our growing winery.

Vendor response

Hi Gladys, thanks for your feedback. We appreciate hearing firsthand from our customers, and it really helps to hear what works so great and what can be improved upon. We appreciate your business and we thank you for being a loyal Lavu customer!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great on-line ordering system for Breakfast/Lunch restaurant

Reviewed 2 months ago

We are happy with Menudrive, the cost is acceptable and we like how our staff doesn't need to answer the phone to get the order. Our diner is loud and it's hard to hear the order, get the payment info, delivery address etc. Plus they often want to know their total price. Menudrive allows them to easily place their order & pay for their order - without taking up staff time. We wish all of our take out and delivery orders would be via Menudrive.

Pros

Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options for customers ie: how do they want their eggs cooked, meat type, bread type, etc. Menudrive allows an unlimited amount of items & required info

Cons

when entering items it was redundant having to enter the time available (if it wasn't an all day availability). Lots of key strokes but once it's done, it's done.

Vendor response

Hi Patty, thank you for your feedback! We love to hear from our MenuDrive customers, and how the product can help out businesses like yours!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Lavu POS Review

Reviewed 2 years ago

used to have excellent customer service, but our system went down two days before xmas and we were unable to run credit cards for half the day. second busiest day since july. Couldn't enter tips that day either. and i tried calling them 3 times that night, plus an email. their chat hasn't worked in months. 4 days later I still have not heard from them

Pros

i don't remember why I chose them over the three other ones I tried a couple of years ago. I think because I could use my own credit card processor. But its easy enough to use for the features that i use which are basic operation of cash register it is intuitive and takes little training

Cons

things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working. I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do. Also they said that my gift cards would integrate, but they did not

Vendor response

Hi Matt, thanks for leaving us a review. We appreciate hearing from all of our customers, and we do love that Lavu helped you with processing on your terms. We have expanded our customer support team to be available 24/7, in several countries, through chat, email, and phone.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lavu POS review

Reviewed a month ago

overall Lavu is great. The staff is always looking for ways to improve the system & takes events when they come up and handles them to the best of their ability

Pros

Integration from our old Pos was simple. Being able to add pictures of products or change color of box to help locate the items faster Ability to change prices, product name, add new product with ease. Ability to check/change anything from anywhere is a plus

Cons

When the internet is out, tickets don't print to the kitchen or credit cards aren't able to be run. When happy hour times are up, you can still increase product quantity. Having a large food menu, along with a large bar selection has us set up with several tabs & it makes it hard to be fast entering in orders.

Vendor response

Hi Candy, thank you so much for your feedback! We really appreciate hearing about your experience with Lavu, and that it helps you streamline your restaurant's operations!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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requested

Reviewed a month ago
Pros

The reports are extremely useful. I like the option to put recipes with the individual menu item.

Cons

When the system is overloaded and goes down, it never comes at a convenient time, generally Friday at 5pm

Vendor response

Hi Deanna, thanks so much for your feedback! We're glad to hear that Lavu helps specifically with your reporting! If you have any questions, please reach out!

Lavu POS FAQs and common questions

Q. What type of pricing plans does Lavu POS offer?

Lavu POS has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription


Q. Who are the typical users of Lavu POS?

Lavu POS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Lavu POS support?

Lavu POS supports the following languages:
Chinese (Simplified), English, French, German, Italian, Portuguese, Russian, Spanish


Q. Does Lavu POS support mobile devices?

Lavu POS supports the following devices:
iPad, iPhone


Q. Does Lavu POS offer an API?

No, Lavu POS does not have an API available.


Q. What other apps does Lavu POS integrate with?

Lavu POS integrates with the following applications:
PayPal, Square Point of Sale, Paychex Flex, Marketman


Q. What level of support does Lavu POS offer?

Lavu POS offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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