wJewel Reviews - Pros & Cons, Ratings & more

ArtCloud

Adaptive Jewelry ERP

The EDGE

Marketing 360

Fishbowl

Jewel360

wJewel is a cloud-based solution that assists jewelry manufacturers, retailers, wholesalers, and refineries with managing accounting, inventory, and consignments. Key features include business analysis, purchase order management, invoice processing, data export, and label printing.

wJewel

Android

Linux

Web-based

Windows

Owner

Excellent support, very knowledgeable, always a pleasure and allows me to ask questions and feel confident.

Always willing to help if you need it. And i especially like how they will customize and tweak the program to make it do things i would like it to do specifically for me.

Sales Associate

Program is very easy to use and when needed wjewel developers are there to customize the software  the way that works best for you. Very highly recommended.

Marketing Specialist

It is easy to use and intuitive. It has great support, when you call them up it email, your issues gets resolved or answered very quickly and efficiently.

Director of Operations

My overall experience is very positive. SENSITIVE CONTENT HIDDEN] and his team are EXTREMELY responsive and helpful.

As a customer that has worked with the developer to build custom features, we have been impressed with wJewel and the willingness of the deveopment team to give us exactly what we need.

User friendly and has good tools to gain any info needed to function business.

They are Quick to respond and friendly and the price is good.

Director

The invoicing feature really helps ease the process since the software is clear and easy to use.

Director, Operations

It does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare.

Quite honestly, the customer service is top tier and unmatched. The team responds quickly with all questions and issues, and helps immediately.

Sales and Operations

The team's responsiveness  - on email, by phone, in the system - have been some of the best customer service I have experienced.

Would do it again, and recommend to all. Process was quick smooth and very cost efficient.

It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business.

No real cons to mention. If we have a problem, the developer fixes it.

Technology Helper

The only issue I have run into so far is the inability to fully customize the labeling. Sensitive content hidden] and his team have helped me customize the tagging template as much as possible.

OneDrive

PawnMaster

QuickBooks Online

QuickBooks Enterprise

wJewel seems to vary depending on the individual user and their particular needs and preferences.

Unlock Your Style with wJewel

I am extremely pleased with my experience with Wjewel in all aspects.  It is also very reasonably priced in its up front costs and it service program.

Wjewel POS/Inventory Management

It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business. We were uninformed on the annual $1,000 fee. 

My thoughts on WJewel

Customer did not want to share with us any QuickBooks info which made it almost impossible to integrate with it. We succeeded doing it anyway. All charges were disclosed to the office manager prior to signup, who decided not to share them with the owner.

Very satisfied. 
Advance and easy to work with. You can reach out to put them anytime. They can do custom changes as per your requirements.

Best pos system for jewelry stores 

Rate them very highly.  If you need a store program and service is important then This is the company 

W jewel user 

[sensitive content hidden] and his team are A+ professional that are extremely tech savvy and knowledgeable about what a client will need regarding software for the jewelry industry.  They will work with you to customize details of what you need, and are very patient and understanding of the jewelry industry.

Great company to work with...very comprehensive software

Very Pleased!

Easy to use. Lots of features.

Great customer service! Quick call back for questions.

Software review

Good.  [sensitive content hidden] and his team are dedicated to their work and offer good technical support.

Review of wJewel

Very, very, very happy.  Highly recommend!

Incredible customer service - made getting a small jeweler so easy to up & run 

Would do it again, and recommend to all. Process was quick smooth and very cost efficient. 

Lucid Diamond Co Experience

I use it, and adore it, one of the brands that I keep in the store also uses it and we both love it. I know many ppl who use it and for jewelry business is an essential. Super precise. 

The only software I trust 

The software has been a good experience so far for us. We would love it more if the steps a more consolidated.

wjewel review doc

A great resource 

Love that I chose WJewel for my store. The customer service is great 

Great Product and service 

Overall we have had a great experience with this system.  It is cost-effective, easy to implement and the training of employees was also a smooth process.  Customer support is always available and a quick response time.  We have in many instances needed to adapt the program for our retail customers and EDI functions, and we have always been to reach out and make an update.  We can keep track of items down to a very detailed level and track and manage inventory effectively. I would highly recommend this system.

Best System for function and Price

Thank you. We can upgrade you to our latest version which is fully customizable. We appreciate you being a loyal client for over 10 years.

Wjewel review

EXCELLENT PRODUCT

We are thrilled with the product! It covers all aspects of our business (and then some!)

This program is a pleasure to use!

WJewel 

I’m please with it. Little of a learning curve but overall she does her job. 

Jewelry POS 

Easy to work 

Perfect customer service! 

Very satisfied with wJewel. All kinds of store management, reports, inventory tracking can be done at the comfort of a click

wJewel Reviews (2025)

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