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Auto Repair Software with Customizable Reports (2026)

Last updated: March 2026

Key features of Auto Repair Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Billing & Invoicing: Reviewers value detailed breakdowns, online payments, and quick invoicing. They appreciate the ability to send estimates and receive approvals via text or email. 97% of reviewers rated this feature as important or highly important.
Quotes/Estimates: Users highlight the ease of creating, sending, and converting estimates to invoices. They value the detailed, customizable quotes and quick customer approvals. 93% of reviewers rated this feature as important or highly important.
Work Order Management: Reviewers appreciate the organization and efficiency in tracking and updating work orders. Customizable workflows and real-time status updates enhance productivity. 93% of reviewers rated this feature as important or highly important.
Service History: Users find service history crucial for tracking past repairs, recommending future work, and maintaining customer trust. The ability to access comprehensive records quickly is emphasized. 92% of reviewers rated this feature as important or highly important.
VIN Lookup: Reviewers value the time-saving and accuracy of VIN lookup for correct vehicle details. Integration with license plate lookup and Carfax reports is beneficial. 91% of reviewers rated this feature as important or highly important.
Labor Rates: Users appreciate customizable labor rates and the ability to save and apply different rates for various jobs. It aids in accurate billing and efficiency in estimate creation. 90% of reviewers rated this feature as important or highly important.