And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail.
Being an IT Administrator, I'm constantly looking at different ways to help my users gain productivity and integration with our other services. As a nonprofit, the price for this app cannot be beat.
Nothing there are a lot of other good competitors out there.
Customer support is terrible. No training upon initiation.
Very difficult to use, flight paths malfunction frequently, can't view templates alone, have to compose an email to edit any templates.
However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program.