App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

How GetApp verifies reviews

GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Octopus CRM

4.6

(273)

Lead generation and management software

Last updated: December 2024

Octopus CRM Reviews

Overall rating

4.6

273

Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.69/10

Reviews by rating

185

Suggested alternatives

Pipedrive

4.5

(3K)

VISIT WEBSITE

Bitrix24

4.2

(945)

VISIT WEBSITE

Zoho CRM

4.3

(6.9K)

VISIT WEBSITE

Pros and cons

“Also, they have a great customer support team, always ready to give a hand. Very nice people always over-delivering, they are great and this makes Octopus CRM even better.”

Ovidiu C.

Business Development Manager

“The ability to be able to engage more with the prospects by being able to insert things like their title, company and even endorse their skills.”

Javier F.

Financial Planner

“I love how the interface acts as a CRM and stores who you've sent messages to and what the message says. It helps out tremendously with my outreach and automating repetitive tasks.”

Stephen D.

Recruiter

“That is a huge problem because it really restricts the personalization you can do. No inbox feature: To get back to replies you have to go into LinkedIn.”

Christoph S.

Unknown

“Hugely frustrated that the only support option is via email with a 4-6 hour turnaround time. This is expecially annoying when you have to go back and forth multiple times to get the answer you need.”

Yolande D.

Freelance Consultant

“The customer experience was awful when I finally needed something.”

Verified reviewer

Anonymity request

273 reviews

Sort by

Recommended