SalesNOW Pricing, Features, Reviews & Comparison of Alternatives

SalesNOW

Mobile & online CRM for sales teams

4.62/5 (74 reviews)

SalesNOW overview

What is SalesNOW?

SalesNOW is a cloud-based, mobile customer relationship management (CRM) solution which centralizes all information to provide access to necessary data for all members of the sales team. The software includes tools for sales management, lead tracking, customer management, marketing, chat, and more.

With SalesNOW, sales teams can access and update data from any device. Native mobile apps for Android, iOS, and Blackberry provide users with one-touch driving directions for appointments, and allow users to continue working offline if they lose connection. SalesNOW’s sales management tools include sales activity tracking, pipeline management, real-time visibility for managers, and sales forecasting and reporting. Records can be shared between reps and teams as necessary, and tasks can be assigned out to team members.

SalesNOW offers a customizable lead tracking system, with a web-to-lead form for website lead capture, one-step lead conversion, and lead source tracking. Integrated chat enables communication between team members. SalesNOW can also be integrated with Gmail and Microsoft Outlook inboxes, and marketing automation systems including Constant Contact.
www.salesnow.com

Pricing

Starting from
$19.95/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SalesNOW screenshot: SalesNOW integrates with Gmail and Microsoft OutlookAnother Happy SalesNOW Success StorySalesNOW screenshot: SalesNOW's native iOS and Android apps provide one-click directions for appointmentsSalesNOW screenshot: Users can access their data on SalesNOW through any device

SalesNOW reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.5
  4.6
  5.0
Sarah Van

Great product! Very affordable and versatile for our sales needs

Used daily for 1-2 years
Reviewed 2018-07-05
Review Source: Capterra

Pros
We switched to SalesNow from a much pricier product and couldn't be happier. Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING! Our Account Manager, Caleb, continues to go above and beyond! I have recommended SalesNow to many of our clients and wouldn't hesitate to recommend to anyone needing a highly customizable, versatile, affordable sales solution.

Cons
There are very few cons. Anything challenging we've encountered, we've been able to find a solution or workaround, thanks to our account manager and the development team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Jason Parkman

SalesNOW has been an excellant product for our company.

Used daily for 1-2 years
Reviewed 2020-09-30
Review Source: Capterra

Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects.

Pros
The software is easy to understand and use, even for those who are not so technically savy.

Cons
That our salesmen don't use it to it's fullest capability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

TONY LARSON

Good value, necessary features, no frills

Used daily for 1-2 years
Reviewed 2018-08-22
Review Source: Capterra

Overall a very positive experience. Very good and accessible tech support. Good price point. Has all the features I "need" (would like to be able to scan business cards with OCR directly into database).

Pros
The lower cost as compared to other options. The minimalist design - I use a fairly high percentage of the available features, whereas other products I looked at, I would have utilized a very small percentage of the available features (and consequently would have paid for a lot of features I would never use).

Cons
It is quite slow at times, especially when sorting / filtering / searching. Lack of ability to scan business cards. Clunky navigation at times. For example, when entering a new company and then adding a contact, once saved, it goes back to my main screen of alphabetically listed companies. Then I have to find the company again, open it, and add another contact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Tim Dilley

Unbeatable Value and Best Customer Support

Used daily for less than 6 months
Reviewed 2020-03-30
Review Source: Capterra

I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager [SENSITIVE CONTENT HIDDEN] could come up with. Every time I thought I had a challenge we could not overcome, [SENSITIVE CONTENT HIDDEN] always had an answer. Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as [SENSITIVE CONTENT HIDDEN] proved time and time again by setting up meetings and responding promptly to all inquiries. A proper Account Manager can not be understated. Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice.

Pros
Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us. It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide. Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

Cons
It's hard to find things I did not like. Maybe that the software does not integrate via Zapier (yet) for other more advanced third party software integrations (as of the time I am writing this review).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Neil Appel

A better solution

Used daily for 6-12 months
Reviewed 2018-11-07
Review Source: Capterra

SalesNow allows my entire staff to see the sales process from beginning to end. Ops and admin departments have access to all the info they need for scheduling, installing and billing. Sales Team can design a system, present a proposal and agreement, both in person or remotely, with their computer/tablet/phone. Works great even when there is no Wi-fi. Electronic signature will add another positive, time-saving dimension to our sales process. Sales reps always know where they stand, numbers-wise, and can manage their production better. Our rep and his team are always accessible, respond to emails and calls ASAP, and work closely with our group frequently. They're not afraid to think outside the box. And they really care.

Pros
Easy to use. Great pricing. Best customer service.

Cons
Constant Saving is tiresome but probably necssary.

Response from Interchange Solutions


Hey Neil,

Thanks for your great review! :)

We appreciate your feedback on constant saving and you can be reassured that we will look to better accelerate the process. Your great points on why you choose/keep us reminds us why we do what we do. We are in this partnership for the long haul! Thanks again! :)

- Jason Durst, Chief of SalesNOW Client Happiness

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

SalesNOW pricing

Starting from
$19.95/month
Pricing options
Subscription
Free trial
View Pricing Plans

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

SalesNOW features

Activity Tracking
Contact Management
Lead Capture
Lead Management
Real Time Data
Reporting & Statistics
Sales Analytics
Search Functionality
Workflow Management

API (170 other apps)
Activity Dashboard (122 other apps)
Automatic Notifications (63 other apps)
CRM Integration (142 other apps)
Collaboration Tools (63 other apps)
Contact Database (75 other apps)
Customizable Templates (65 other apps)
Data Import/Export (77 other apps)
Sales Reporting (68 other apps)
Sales Tracking (60 other apps)
Third Party Integration (124 other apps)

Videos and tutorials

Additional information for SalesNOW

Key features of SalesNOW

  • Analytics
  • Calendar/Reminder System
  • Call Logging
  • Call Management
  • Collaboration
  • Customer Portal
  • Flexible Lead Assignment
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Age Tracking
  • Lead Segmentation
  • Marketing Automation Integration
  • Quotes/Proposals
  • Search
  • Security & Encryption
  • Segmentation
  • Source Tracking
  • Web-to-Lead Form
View All Features