SalesNOW Pricing

The lower cost as compared to other options. The minimalist design - I use a fairly high percentage of the available features, whereas other products I looked at, I would have utilized a very small percentage of the available features (and consequently would have paid for a lot of features I would never use).

It is quite slow at times, especially when sorting / filtering / searching. Lack of ability to scan business cards. Clunky navigation at times. For example, when entering a new company and then adding a contact, once saved, it goes back to my main screen of alphabetically listed companies. Then I have to find the company again, open it, and add another contact.

The customer support I received when implementing my current process to adapt to the CRM was effortless and had no issues.

The only I find right now is when I am selecting a business category and I want to back. It brings me back to my original page of the companies and not on the specific business category page. Other than that this is a great product for what I need it to do.

Web-based CRM and access to all project information, documents, and notes.

Clunky dashboard for project management without some additional customization.

Easy to use. Great pricing. Best customer service.

Constant Saving is tiresome but probably necssary.

Hey Neil, Thanks for your great review! :) We appreciate your feedback on constant saving and you can be reassured that we will look to better accelerate the process. Your great points on why you choose/keep us reminds us why we do what we do. We are in this partnership for the long haul! Thanks again! :) - Jason Durst, Chief of SalesNOW Client Happiness

Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us. It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide. Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

It's hard to find things I did not like. Maybe that the software does not integrate via Zapier (yet) for other more advanced third party software integrations (as of the time I am writing this review).

The software is easily customizable depending on what you need as a company. When I first signed up, the people at Sales Now were able to get what I wanted in the program and they were able to input data that I already had from previous CRM program that I was using. The mobile application is something that for me, takes the software to another level, as I am able input information immediately or pull it up from the road when visiting contractors.

There is honestly nothing that I can say negatively about the software. It was a little bit of a learning curve from some of the older representatives that I manage, but overall the program doens't have any real cons in my opinion.

While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support.

Nothing that has hurt my business when using SalesNow but I'd like to be able to store a customer's contact photo as part of my contact's record field.

The SalesNow application I feel is the most affordable, least complicated, Sales user friendly, management application on the Market.

All features are handled and available with the SalesNow application that our team requires !

Ease to Use Easy to Navigate Ability to Track from Prospect to Sale & from Sale through Installation/Project Completion Customized Notifications Customized Reporting Cost-Effective - Great Value

It would be great to add a business card scan capability to the mobile app for a quick/easy load of new prospects.

Thanks for the great review! Caleb has been a huge part of our team and I am glad that as your account manager he is supporting you well in your thriving business. We are currently working on a business card scanner. In the mean time here are few great ones you could look into: Sam Card and FoxCard (both free). Thanks again for your feedback! - Jason Durst, Chief of SalesNOW Client Happiness

-Customer Service Response Time -Ability to add new features -Ease of administrative changes -Collaboration on new projects

No cons were added to this review

SalesNOW is proud to work with Chemroy, an industry leading 50 year old Chemical distribution company. Working with SalesNOW, Chemroy has built a reputation for providing responsive, high quality technical solutions to all of their clients.

We were looking for our first CRM, and searched the internet for a cheap and flexible product. What we found was competitive priced. In no way did they come in a cheap, they provided value that went well above what we spend every month. They also customized design, settings and manufacturer interface for us. The support and response has been fantastic for over 2 years.

Our own learning curve and implementation. We had to overcome the resistance of our sales team. Once it really got going it has taken off very well. Mostly it took showing them that we would not back down, and that we were going to stand behind our decision and use more of the software, not less.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down. They really become an apart of your team. Couple that with the very affordable cost, and you have an excellent sales and marketing solution.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

Flexibility and mobile platform design.

N/A

Thank you Ron for this Review. SalesNOW is honored to work with such a progressive company that has leveraged technology to grow your business by both adding new customers, expanding the share of wallet of each customer and by automating the business processes to better service your customers. Keep up the great work!

Cost/Benefit is very good The staff at SalesNOW is very responsive and eager to help

It is generic so some things do not relate directly to our business model

Very Fast Implementation, Tools focused on what a sales guy needs, GREAT customer support!, GREAT value for the money

Light in the report area, but if you can do excel, the export functions will allow you to fill this gap easily. Also, I would like a little more sophistication in the sales funnel graphics, but hey, I'm spending 1/10 what the extremely lovely people at Salesforce would have scammed from me.

Very powerful and very inexpensive

Not specifically tailored for retail use.

The company's non pushy sales reps, the way they understood our mission, they way they tried to contain the cost for us, the quick response time of the reps when we do have a question.

No cons were added to this review

Perfect for our agency. Great cost! CRM that does what we need to have done. Gives us a great look at our agency!

no major problems... enjoy the product. Helps

Ease of use, economical with great mobile capabilities particularly mapping and voice dictation features.

Not as flexible with report customization as we'd hoped, although built in reports are very good.

I really like how customizable the software is and how available the support team is. Also, the price is great!

The software has its limits and is a little clunky to use. Also, every time you want to make a change after the initial setup, the customization fees can be steep.

Flexible and customized. The software has the users priority/security control and is easy to customize. The support is very helpful.

It is cover everything we need: opportunity tacking, order tacking and marketing. And, it is not expensive.

For a smaller company on a budget, it is a good value

limited on ability to add on, app vs desktop is not as smooth