SalesNOW Reviews

The way to breakdown the customers from the leads in my database is making the job so simple.

The email is a bit clunky for me but I am working through it and trying to find a better way.

While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support.

Nothing that has hurt my business when using SalesNow but I'd like to be able to store a customer's contact photo as part of my contact's record field.

The ease of customizing it to fit your needs.

It does have a few limitations...but all CRM's have this issue.

I like the ease of use and the app. I am very happy with the customer support.

it has some limitations, but what it lacks the staff works hard to fix and make it work for us.

Thanks Jeff for your review! We appreciate your assurance and trust in us. Your questions and needs have helped us improve and grow along side you and your team. Thanks for being such a great member of our tribe! - Jason Durst, Chief of SalesNOW Client Happiness

SalesNOW is easy to use, fully automates my business and has made my business process very efficient and effective. SalesNOW has helped me manage my customer relationships by collecting all of my customer touch points and their business requirements.

There is no cons that come to mind, it is a great software.

Wow, thanks for your stellar review Jim! We will continue to work hard in making SalesNOW a software that stays current, quick, and user friendly. Happy to have you as one of our long term SalesNOW tribe members! - Jason Durst, Chief of SalesNOW Client Happiness

High level of security. All information is easily retrievable. Great CRM which tracks everything!

I don't have any complaints as this software does what it's supposed to do!

Thank you so much for your excellent review of SalesNOW Patrick. As you know, your data security is our #1 Priority. Great song reference of Boston, "Don't Look Back". Classic. Our support approach reminds me of another song, by Bryan Adams, called "(Everything I Do) I Do It for You". ;) - Jason Durst, SalesNOW Customer Success Team

The service, support and ease of use of the software.

The only problem we had was getting people use to using this.

Straight forward, intuitive, and comes with exceptional service.

All but the most basic of customization requires assistance. User interface feels dated and clunky.

Customizable and fantastic customer service

Old style design and layout of screen options

The flexibility of the product - with the ability to customise where required and the most efficient support around.

I am "nitpicking" when I say the GUI could do with some modernisation.

Easy to use and great customer service, I would highly recommend

There is nothing that I don't like about it.

I like the layout on both the app and computer, easy to use and maintain

Email integration is not part of salesnow

The system is very versatile and allows us to be creative with our solutions.

At times the program can be slow to load.

The team at SalesNOW has gone above and beyond to understand our process and structure, and to create a product that is highly functional, scrupulously efficient, and fully comprehensive of our unique needs. Our team cannot say enough about the customer support and the individualized attention we have received, in addition to software that fulfills our requirements to the letter without any of the 'bloat.' We would recommend this software to everyone, from large corporations to small businesses.

The user interface is somewhat less intuitive than it could be for a standard user, as are the search and advanced search features, but they remain highly functional.

The best thing is having all our contacts in one place. It's also nice that there is an advanced search feature so we can filter certain lists and export it to Excel if we need to.

The email integration needs some work. It seems there are a lot of extra steps to save emails to the CRM.

Ease of use, economical with great mobile capabilities particularly mapping and voice dictation features.

Not as flexible with report customization as we'd hoped, although built in reports are very good.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down. They really become an apart of your team. Couple that with the very affordable cost, and you have an excellent sales and marketing solution.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

For both the software AND the company, it's their willingness to help tailor what they have to your business. On the beginning set up stage, they were extremely helpful and patient in making their program be the right fit for our business. And it absolutely is.

It's not really a con. The only thing that would make it better for my business would be the integration of customizable templates, on an individual client basis. I use another program for that, but would much prefer to use SalesNOW for all my prospect scheduling and communication.

Ease of Use Easy Customization Support staff is always available

Haven't found anything yet

Plastic Industries is a well run organization under the leadership of Gary Perry who put Sara in charge of the CRM administration. Sara is a SalesNOW Rockstar and has used SalesNOW to help Plastic Industries expand their business and provide top notch service to their customers.

Helps us to organize contacts and the customer service is always fast and friendly.

Wish there was more customization available as far as how information shows for contacts, user settings, deleting chats.

SalesNOW is proud to work with Atlantic Real Estate Capital which is a full-service commercial mortgage banking firm that was founded in 1979, SalesNOW has helped Atlantic's team of top professionals provide their clients with customized, intelligent solutions. SalesNOW is constantly working on ways to improve our system and we appreciate Atlantic's feedback.

Very intuitive and easy to navigate

May be too simplistic for some sales processes

Thank you George for the Review. It is great to see how under your leadership Eaheart has leveraged the SalesNOW technology and our services to both grow your sales and improve your customer service. Keep up the good work!

Being able to customize for our needs!

None

Thank you Dudley for your review. It is great to see how under your leadership you have customized SalesNOW for your business and mobilized your team using SalesNOW's mobile and web technology, to provide your customers a higher level of support.

I like the fact that any type of customization requested, they review your request, analyze the processes, and usally come back with a better solution. Service is amazing!

None, your best solution to having a software customized from SalesNOW is to make sure you have your workflow and processes typed out prior to having the software created for your company.

Thanks Patrick for your review. We appreciate your title to the review "Simply Amazing". It has been amazing for us to work with you and your team as we work together to leverage SalesNOW to provide your clients the best service possible as you grow your business. Keep up the great work!

No pros were added to this review

No cons were added to this review

Thank you Kevan for your review. Thanks to your vision and feedback we have been able to improve our mobile experience to better service mobile manufacturer representatives who log their customer meeting to multiple manufacturers.

Vendor support. Ease of navigation. Ability to tailor it.

Very slow speed with several functions. In our case, this is particularly the situation with the Deals area.