It has also increased accuracy and transparancy of the commissions and sales. It has a great analysis tool and reporting The customer service is awesome as well.
My experience has improved greatly now that I have a better understanding in terms of the functions that are used by my company.
It is mostly intuitive and it is a great resource for the sales team. They like having a real time view of their commissions.
It is confusing, Many different categories that can be difficult to see specifically what has been earned.
Insufficient dispute platform, currently not more than a mailbox.
Data never up-to-date for current month (i know this is on the data entry side more than the xactly product). Poor UI for estimating future commissions.