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iubenda

Compliance software for websites, apps, & organizations

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iubenda Pricing, Features, Reviews and Alternatives

iubenda product overview

Price starts from

$

27

/yryear
Per Feature

What is iubenda?

iubenda offers compliance software for websites, apps, and organizations with attorney-level solutions to help becoming compliant with the law across multiple countries, languages and legislations, featuring remote and automatic updates handled by the international team of lawyers. iubenda's products include a privacy policy and cookie policy generator with over 1600 legal clauses included, a comprehensive cookie solution to comply with the EU cookie law, an internal privacy management solution, and a consent solution.

Key benefits of using iubenda

  • Generate and manage a Privacy and Cookie Policy that is professional, customizable from 1600+ clauses, available in 8 languages, drafted by an international legal team and up to date with the main international legislations.

  • Generate a fully customizable cookie banner, seamlessly collect consent and implement prior blocking with asynchronous re-activation.

  • The Consent Solution is an API that allows users to store proof of consent and manage consent and privacy preferences for each user, tracking every aspect of consent, including the legal or privacy notice the user was presented, the consent form and the preferences the user has expressed.

  • The Internal Privacy Management Solution allows records of processing activity: add processing activities from hundreds of pre-made options, divide them by area, assign processors and members, document legal bases and other GDPR-required records.

  • The intuitive dashboard makes it easy to edit, customize install and update policies —no technical knowledge required.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    FAQs/Forum
    Phone Support
    Email/Help Desk

    Training options

    Live Online
    Videos
    Documentation
    In Person
    Webinars

    iubenda pricing information

    Value for money

    4.7

    /5

    115

    Price starts from

    $

    27

    /yryear
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    iubenda features

    Functionality

    4.7

    /5

    115
    Total Features16 1 categories

    Most valued features by users

    Compliance Management
    Monitoring
    API
    Activity Dashboard
    Reporting & Statistics
    Policy Management
    Customizable Templates
    Customizable Branding

    Functionality contenders

    iubenda users reviews

    Overall rating

    4.8

    /5

    115

    Positive reviews

    99%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.38/10
    Rating distribution

    5

    4

    3

    2

    1

    96

    18

    1

    0

    0

    Pros
    This software has a great usability, a whole team of lawyers and great assistance; it's also always updated and they send fantastic updates on law; they also have a tutorial for all.

    CO

    Cristina O.

    My experience is very good, the software is very easy to use and complete, and the support is very good, they reply to my mail quickly.

    Simone Z.

    I think Iubenda is a perfect solution for your Cooky Policy, very fast to install in your website, is a good tool to use for your E-commerce or Blog.

    AR

    Andrea R.

    Cons
    It can have conflicts with other applications (e.g. some wordpress plugins).

    LF

    Laura F.

    Super-simple privacy policy generator for those who hate managing and updating their site policies.

    AR

    Anonymous Reviewer

    Banner and information on cookies. Preventive blocking of cookies.

    MG

    Maria G.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Best privacy policy and cookie solution on the market!

    Reviewed 2 years ago

    Iubenda helps save thousands of dollars in attorney fees and provides an easy solution for anyone to generate privacy policy and implement the cookie solution. It's so easy to use, that we even offer our clients (bloggers, small businesses, etc.) complimentary set up of Iubenda on their websites. It usually takes us 15-30 minutes to generate privacy policy and implement the cookie solution. Timing depends on how extensive the privacy policy needs to be. For bloggers usually 15 min, for businesses usually 30 minutes.

    Pros

    Iubenda provides an easy way to generate privacy policy to comply with all international privacy laws like GDPR, CCPA, etc. Plus, once you generate privacy policy you can easily keep it updated as things change. Iubenda stays on top of the laws around the world, so they adjust and add more stuff to help users comply with new laws. They recently added CCPA compliance, and it was a breeze to activate and add to our privacy policy. In addition to the privacy policy, their cookie solution is indispensable. We set up Google Tag Manager integration to allow for prior blocking of cookies, and everything works without issues.

    Cons

    The service itself is great, there are really no cons. However, the only thing where I would like to see improvement is support times. They can be a bit slow to respond, but do help with the issues. The other thing, I wish they would add more service providers quicker to grow their database.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Supporto clienti di notevole efficienza

    Reviewed a year ago

    Dopo le prime difficoltà iniziali, grazie al supporto clienti abbiamo compreso l'uso del software che ora stiamo implementando su tutti i siti dei nostri clienti.

    Pros

    La gestione della dashboard, efficace e semplice da gestire, ben fornita di informazioni chiare atte a comprendere quello che serve.

    Cons

    Qualche difficoltà di implementazione per i casi più complessi con l'uso di cookie di terze parti, ma ben risolto insieme al supporto clienti

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    iubenda: Automate your Privacy and Cookie Policies

    Reviewed 2 months ago

    Overall, if you want to take a lot of stress and costs out of adding privacy and cookie policies to your website, check out iubenda. While I just use the product for the basic cookie and privacy policies, they do have many other features for GDPR and California's CCPA.

    Pros

    iubenda takes the hassle out of privacy and cookie policy creation. Instead of relying on a free privacy/cookie policy (that you don't know if it covers you) or paying tons of money to a lawyer to write one up (that may not cover you in a couple of months as public policies change, iubenda has your back. iubenda will both scan your website and allow you to manually select different plugins, tools,...

    Cons

    iubenda is all-around great, especially if your website is built on a mainline platform and uses plugins or add ons that are popular. However, if you use tools on your website that iubenda doesn't recognize and isn't in their system, you may have to manually add to your privacy or cookie policy. They are constantly adding to their system, so just because it doesn't recognize something today doesn't mean it won't be added in the future.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    All Cookie Policy needs but optimizable about performance

    Reviewed a year ago

    Can be faster but it has an overall good quality.

    Pros

    It has all features required for Cookie Policy law, and provide users a great interface to choose their preferences.

    Cons

    It needs jQuery. In 2020 with a great browser compatibility I expect a such big company has developed a dependency free script. Another negative point is that it requires 3 Javascript files (jQuery excluded) in page to fully work (1 for extended policy popup!)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Servizio a dir poco fantastico

    Reviewed a month ago

    Servizio a dir poco fantastico, soprattutto se avete bisogno del loro supporto tecnico. Negli anni abbiamo acquistato circa 40 licenze senza mai un problema su diversi account. Abbiamo avuto poi la necessità di migrare tutte le licenze su un unico nuovo account e il loro supporto tecnico è stato a dir poco fantastico come velocità, competenze e disponibilità. Stra consigliato se volete adeguare il vostro sito ( o quello dei vostri clienti) alla normativa GDPR e dormire sonni tranquilli!

    Pros

    Servizio semplice da usare per adeguare in modo perfetto il vostro sito web (o quello dei vostri clienti) alla normativa GDPR. Con un unico servizio potete creare le policy, cookie banner, consenso preventivo e avere la possibilità di registrare il consenso (ora obbligatorio) con la loro consent solution. Il loro supporto tecnico è a dir poco favoloso e disponibilissimo. Insomma, stra consigliato!

    Cons

    Nessuno! E se avete problemi nella configurazione il supporto tecnico è disponibilissimo e velocissimo nell'aiutarvi a risolvere qualsiasi tipo di problema!

    iubenda FAQs and common questions

    iubenda has the following pricing plans:
    Starting from: $27.00/year
    Pricing model: Free, Subscription


    iubenda has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    iubenda supports the following languages:
    Italian, French, English, Spanish, German, Russian, Portuguese, Dutch


    Yes, iubenda has an API available for use.


    iubenda integrates with the following applications:
    Magento Commerce, PrestaShop, Wordpress, Joomla


    iubenda offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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