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ClickPost

Shipping Experience Management Platform for eCommerce

Table of Contents

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ClickPost - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: June 2026

ClickPost overview

What is ClickPost?

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.

Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered."

ClickPost makes post-purchase your loyalty driver

- Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV.

- Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers.

- Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value.

Intelligent Operations That Scale

- Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions.

- Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs.

- Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically.

- Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows

- Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice

Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.

Starting price

300per feature /
per month

Alternatives

with better value for money

ClickPost’s user interface

Ease of use rating:

4.4

(32)

ClickPost reviews

Overall rating

4.4

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.88/10

Rating distribution

Pros

“Predefined Carrier integrations offered , Real time Tracking updates , Returns and Exchnage Management , NDR and NPR , Performance based carrier allocation , EDD”

vamsi k.

Group Product Manager - Ecom Backend

“Navigating across brands for enterprise account , Webhook auto retrigger , too many APIs for simple tasks.”

vamsi k.

Group Product Manager - Ecom Backend

“We have integrated our all internal softwares with clickpost and all status getting autochanged and it help us to minimise manual work.”

Sharad P.

Lead-Logistic and Order Processing

Cons

Who uses ClickPost?

Based on 32 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Cosmetics

Apparel & Fashion

Automotive

Consumer Goods

Others

Use cases

Shipment Tracking

Delivery Management

Shipping

ClickPost's key features

Most critical features, based on insights from ClickPost users:

Delivery tracking

4.8

(23)

Alerts/Notifications

4.3

(10)

Label printing

4.1

(8)

Reporting/Analytics

4.3

(11)

All ClickPost features

Features rating:

4.3

(32)

Activity dashboard

4.0

(1)

Activity tracking

(0)

AI copilot

(0)

Alerts/Escalation

(0)

Alerts/Notifications

4.3

(10)

API

5.0

(3)

Barcode/Ticket scanning

(0)

Cash on delivery

4.8

(4)

Customer portal

(0)

Customizable branding

(0)

Delivery estimate

(0)

Delivery record

(0)

Delivery tracking

4.8

(23)

Dispatch management

4.7

(11)

eCommerce management

(0)

EDI

(0)

For courier services

(0)

For ecommerce

(0)

Generative ai

(0)

Inventory management

(0)

Labeling

(0)

Label printing

4.1

(8)

Location tracking

4.4

(5)

Mobile alerts

(0)

Monitoring

(0)

Multi-Location

(0)

Order entry

(0)

Order management

4.3

(10)

Order tracking

4.8

(12)

Package tracking

(0)

Parcel shipping

(0)

Progress tracking

(0)

Proof of delivery

4.6

(10)

Purchase order management

(0)

Quotes/Estimates

(0)

Real-Time analytics

(0)

Real-Time data

4.4

(7)

Real-Time monitoring

4.5

(4)

Real-Time notifications

4.7

(3)

Real-Time updates

4.6

(11)

Reporting/Analytics

4.3

(11)

Reporting & statistics

5.0

(1)

Returns management

(0)

Route optimization

(0)

Shipment price calculation

(0)

Shipment tracking

(0)

Shipping labels

(0)

Shipping management

(0)

Shipping services integration

(0)

SMS messaging

(0)

Status tracking

(0)

Supply chain management

(0)

Surveys & feedback

4.7

(3)

Third-Party integrations

4.5

(2)

Warehouse management

(0)

Website integration

(0)

ClickPost alternatives

ClickPost

4.4

(32)

Starting from

300

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.3

Value for Money

4.5

Customer Support

4.5

Shippo

4.8

(826)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.7

Freightview

4.7

(743)

visit website

Starting from

149

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.6

Customer Support

4.7

ShipStation

4.6

(957)

visit website

Starting from

14.99

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.3

ClickPost pricing

Value for money rating:

4.5

(32)

Starting from

300

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about ClickPost price and value

Value for money rating:

4.5

(32)

To see what individual users think of ClickPost's price and value, check out the review snippets below.

“Predefined Carrier integrations offered , Real time Tracking updates , Returns and Exchnage Management , NDR and NPR , Performance based carrier allocation , EDD”

vamsi k.

Group Product Manager - Ecom Backend

“Navigating across brands for enterprise account , Webhook auto retrigger , too many APIs for simple tasks.”

vamsi k.

Group Product Manager - Ecom Backend

ClickPost integrations (5)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as ClickPost integrations and how users feel about them.

Unicommerce

Integration rating: 4.5 (4)

Shopify

Integration rating: 4.0 (2)

“It makes my life much easier knowing the stock and sales are synced between RE and Shopify”

“I use Shopify as my ecommerce platform and Stripe as the payment processor. Together they allow me to sell products online, accept secure payments, and track orders and payouts efficiently.”

Larry H.

Owner

1/2