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Swap Commerce
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive e-commerce operations software
Table of Contents
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Swap Commerce - 2026 Pricing, Features, Reviews & Alternatives
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Swap Commerce overview
What is Swap Commerce?
Swap Commerce is a comprehensive software that aims to simplify and streamline operations for e-commerce brands. With a focus on improving logistics and customer experience, Swap offers a range of solutions for shipping, tracking, insurance, returns, and recycling. By consolidating these services into one platform, Swap eliminates the need for users to log into multiple platforms and remember multiple passwords. This not only saves time and effort but also improves efficiency and allows businesses to focus on selling and growing their brand.
Swap Commerce is committed to sustainability. The platform helps businesses dispose of returned products and materials responsibly, contributing to a more environmentally-friendly approach. Additionally, Swap offers competitive insurance rates through its global partners, providing peace of mind for businesses and their customers. By addressing pain points in the operations journey and offering insights to improve business performance, Swap Commerce is a valuable tool for e-commerce brands looking to scale and improve their operations.
Starting price
Alternatives
with better value for money
Swap Commerce’s user interface
Swap Commerce reviews
Overall rating
5.0
/5
14
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.93/10
5
4
3
2
1
14
0
0
0
0
Roisin B.
Customer Service Advisor
Gary B.
returns and CS
Chloe M.
Senior E-commerce Executive
Hannah S.
Production Team Leader
Sophie K.
Operations Manager
Who uses Swap Commerce?
Based on 14 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Swap Commerce's key features
Most critical features, based on insights from Swap Commerce users:
All Swap Commerce features
Features rating:
Swap Commerce alternatives
Swap Commerce
Starting from
No pricing info
Item
Starting from
60
Per month
ShipMonk
Starting from
No pricing info
Kentro
Starting from
225
Per month
Swap Commerce integrations (9)
Integrations rated by users
We looked at 14 user reviews to identify which products are mentioned as Swap Commerce integrations and how users feel about them.
Integration rating: 4.8 (4)
“So important for this to work flawlessly, if we were to return a product twice or issue multiple exchanges for a product it would reduce trust in the platform.”
“Shopify is our main base for everything, so being able to easy integrate Swap was essential”
Mat P.
Business Intelligence Lead
Integration rating: 5.0 (1)
Other top integrations
Swap Commerce support options
Typical customers
Platforms supported
Support options
Training options
Swap Commerce FAQs
Swap Commerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Swap Commerce support?
Swap Commerce supports the following languages:
English
Q. Does Swap Commerce offer an API?
Yes, Swap Commerce has an API available for use.
Q. What other apps does Swap Commerce integrate with?
Swap Commerce integrates with the following applications:
Shopify Plus, Stripe, Brightpearl, Klaviyo, Stripe Billing, ShipHero, Gorgias, Descartes Peoplevox, Shopify
Q. What level of support does Swap Commerce offer?
Swap Commerce offers the following support options:
Email/Help Desk, Chat, Phone Support