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Peoplevox WMS Pricing, Features, Reviews and Alternatives

Peoplevox WMS product overview

Price starts from

1000

/momonth

Per Feature

view pricing plans

What is Peoplevox WMS?

Peoplevox is an e-commerce specific SaaS-based Warehouse Management System (WMS) that has been designed to serve the e-commerce logistics of pure-play, mid-market companies, retailers and brands. Integrating seamlessly into existing IT infrastructures that already boast e-commerce and delivery platforms, Peoplevox most simply focuses on managing the things coming in, moving around and going out of a warehouse facility. The system's primary responsibilities then revolve around providing the availability data in terms of a product being in or out of stock, before processing a confirmed order for picking, packing and shipping. Peoplevox has been designed to simplify the order fulfillment workflow for fast moving warehouse operators.

Key benefits of using Peoplevox WMS

Peoplevox WMS is a warehouse management system designed specifically for deployment within eCommerce operations, promising an edge on traditional software by focusing on boosting efficiency throughout the "middle bit" of online order fulfillment.

Configurable process flows offer flexibility, with the system handling multiple warehouses with location mapping, while setting up product information, importing customer / purchase orders, scanning picked items and printing labels.

Business intelligence features include configurable reporting for detailing latest warehouse performance metrics, running customized dashboards and exporting the data outside of Peoplevox to perform deeper analysis in external applications.

Peoplevox has been created to to connect seamlessly alongside existing business systems including Shopify, Magento, Channel Advisor, NetSuite, Microsoft Dynamics, Xero, Metapack, VoloCommerce, Sage and many more.

The companion Peoplevox apps for Android provide native smartphone access and a paperless approach to assisting warehouse staff, eliminating manual tasks, receiving deliveries, picking items, recording returns, unpacking and more.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

24/7 (Live rep)

Phone Support

Training options

Live Online

In Person

Documentation

Peoplevox WMS pricing information

Value for money

4.3

Price starts from

1000

/momonth

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

Peoplevox WMS

Value for money

Peoplevox WMS features

Functionality

4.5

Total Features37 1 categories

Most valued features by users

Reporting/Analytics

API

Third Party Integrations

Inventory Management

Mobile Access

Data Import/Export

Access Controls/Permissions

Customizable Reports

Peoplevox WMS users reviews

Overall rating

4.7

Positive reviews

95%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.22/10

Rating distribution

Pros

Help support is amazing via email - fast response and quick actions. Integration team were brilliant in helping us set up PVX - considering I had no clue at the start.

Monica R.

We have had a great experience with the system and we certainly recommend it to similar businesses.

Deborah C.

Great android app, very easy to use to and for users to learn. Seems stable and reliable.

Anonymous Reviewer

Cons

Our picking errors are down by about 80% and sending the wrong item has become a rare event. When I think back to the chaos before I shudder.

Trevor G.

In one sentence - This has been the worst experience we have had in our business dealings with any vendor period.

Eddie S.

API is SOAP-XML and uses a crazy embedded proprietary csv format which is quite awkward to develop with. The system does not have batch control and container management is quite limited.

Anonymous Reviewer

Read all reviews

Overall rating contenders

Peoplevox WMS

Overall rating

Nicolas M.

Apparel & Fashion, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

Highly focussed on Warehouse Management, very complete and reliable system

Reviewed 5 years ago

Looking for a system to help us reduce the not-fullfillable order rate that we had in our Magento shop, I found Peoplevox; this solution is solely focused on getting the warehouse data accurate and it does a great job. We did not have to change any of our processes but were able to simply improve and cut the not-fulfillable orders by 10 (currently at 0.4%). PVX does a really great job at it. We're...

Pros

stability, flexibility, feature set

Cons

user documentation, on-boarding process

Anonymous Reviewer

Food & Beverages, 1,001-5,000 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Share this review:

Reliable solution with good feature set, but with some issues

Reviewed a year ago

Overall a good and very end-user friendly system. Less usable for admins, and even less so for developers. But it can roll with the punches, has good features, and was quite an easy implementation., as long as you don't need advanced functionality and have some patience when integrating.

Pros

Great android app, very easy to use to and for users to learn. Seems stable and reliable. Works well once set up and performance is generally good. Has pretty much all the features you would want in a mid tier WMS in a direct to consumer e-commerce operation. However has some missing features you would see in a tier 1 product. Reporting is simple and easy to learn. Nice dashboard feature. Support are generally responsive .

Cons

APIs are not very developer friendly. Docs are poorly laid out, and response/error messages often impenetrable. Needs an update to a REST API badly. API is SOAP-XML and uses a crazy embedded proprietary csv format which is quite awkward to develop with. The system does not have batch control and container management is quite limited . Also has a significant issue with the way it processes split dispatches with the shipping integration we were recommended. If you do a lot of split dispatches tread carefully.

Ram A.

Apparel & Fashion, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Highly recommended WMS

Reviewed 2 months ago

Very Good

Pros

Clear and transparent system, easy understandable with tracking reports. Definitely increase efficiency

Cons

Some features not allow bulk operations.

Eddie S.

Internet, 11-50 employees

Used weekly for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

I cannot recommend PVX

Reviewed 3 months ago

In one sentence - This has been the worst experience we have had in our business dealings with any vendor period. We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. Peoplevox at this point, was incredibly distasteful to deal with, as, at the time of write, we are still receiving monthly invoice, with no reply from every one of their staff ( 7 months on). My strong advice to eCommerce retailers is to look elsewhere for a WMS solution if you want tight functionality to integrate with Magento or Shopify.

Pros

On paper, the PVX system offers the same functionality as every other WMS system in the marketplace, so nothing really stands out in this regard.

Cons

- During the dispatch process, it is not possible to split a single shipment into multiple articles. Your need to create a completely new shipment, which unnecessarily increases shipping cost. For us, that meant an additional $250,000AUD per annum in freight expense. - PVX has basically nil RMA and warranty handling functionality – It requires you to circumvent the WMS system and transfer stock into...

Damien P.

Apparel & Fashion, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Meshki x Peoplevox WMS

Reviewed 2 years ago

Meshki onboarded PVX at a very critical time as we were going through huge growth period and had no viability on any warehouse operations. Working on around 3000 SKUs Meshki didnt have any product locations or barcodes on products, fulfilment process was to marry up a paper invoice with a shipping label then finding the product which may or may not have been in its allocated location. Moving to PVX...

Pros

1. Android application for picking and receiving 2. Minimise chance for stock handling errors, improved warehouse flows 3. Dashboards and reporting

Cons

1. Support (Primary support coverage is outside of AUS business hours) can seem limited. 2. Android Bugs seem to occur due to network drop outs 3. Unable to make suggestions for improvements and customisation

Read all reviews

Peoplevox WMS FAQs and common questions

Q. What type of pricing plans does Peoplevox WMS offer?

Peoplevox WMS has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

Q. Who are the typical users of Peoplevox WMS?

Peoplevox WMS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Peoplevox WMS support?

Peoplevox WMS supports the following languages:
English

Q. Does Peoplevox WMS support mobile devices?

Peoplevox WMS supports the following devices:
Android

Q. Does Peoplevox WMS offer an API?

Yes, Peoplevox WMS has an API available for use.

Q. What other apps does Peoplevox WMS integrate with?

Peoplevox WMS integrates with the following applications:
Shopify Plus, Magento Commerce, WooCommerce, PrestaShop, Glew, Cegid, Easyship, Parcelhub Shipping, NetSuite, Sage 50cloud, Starshipit, Salesforce Sales Cloud, ShipHawk, Vend, QuickBooks Online, ChannelAdvisor, Xero, Shippo, Linnworks, Lightspeed Retail, BigCommerce, Shopify

Q. What level of support does Peoplevox WMS offer?

Peoplevox WMS offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), Phone Support