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Peoplevox WMS

Warehouse management software for eCommerce businesses

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Peoplevox WMS Pricing, Features, Reviews and Alternatives

Peoplevox WMS product overview

Price starts from

$

1000

/momonth
Per Feature

What is Peoplevox WMS?

Peoplevox is an e-commerce specific SaaS-based Warehouse Management System (WMS) that has been designed to serve the e-commerce logistics of pure-play, mid-market companies, retailers and brands. Integrating seamlessly into existing IT infrastructures that already boast e-commerce and delivery platforms, Peoplevox most simply focuses on managing the things coming in, moving around and going out of a warehouse facility. The system's primary responsibilities then revolve around providing the availability data in terms of a product being in or out of stock, before processing a confirmed order for picking, packing and shipping. Peoplevox has been designed to simplify the order fulfillment workflow for fast moving warehouse operators.

Key benefits of using Peoplevox WMS

  • Peoplevox WMS is a warehouse management system designed specifically for deployment within eCommerce operations, promising an edge on traditional software by focusing on boosting efficiency throughout the "middle bit" of online order fulfillment.


  • Configurable process flows offer flexibility, with the system handling multiple warehouses with location mapping, while setting up product information, importing customer / purchase orders, scanning picked items and printing labels.


  • Business intelligence features include configurable reporting for detailing latest warehouse performance metrics, running customized dashboards and exporting the data outside of Peoplevox to perform deeper analysis in external applications.


  • Peoplevox has been created to to connect seamlessly alongside existing business systems including Shopify, Magento, Channel Advisor, NetSuite, Microsoft Dynamics, Xero, Metapack, VoloCommerce, Sage and many more.


  • The companion Peoplevox apps for Android provide native smartphone access and a paperless approach to assisting warehouse staff, eliminating manual tasks, receiving deliveries, picking items, recording returns, unpacking and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    In Person
    Documentation

    Peoplevox WMS pricing information

    Value for money

    4.3

    /5

    22

    Price starts from

    $

    1000

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Peoplevox WMS features

    Functionality

    4.5

    /5

    22
    Total Features37 1 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third Party Integrations
    Inventory Management
    Mobile Access
    Data Import/Export
    Access Controls/Permissions
    Customizable Reports

    Functionality contenders

    Peoplevox WMS users reviews

    Overall rating

    4.7

    /5

    22

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.22/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    3

    0

    0

    1

    Pros
    Help support is amazing via email - fast response and quick actions. Integration team were brilliant in helping us set up PVX - considering I had no clue at the start.

    MR

    Monica R.

    We have had a great experience with the system and we certainly recommend it to similar businesses.

    DC

    Deborah C.

    Great android app, very easy to use to and for users to learn. Seems stable and reliable.

    AR

    Anonymous Reviewer

    Cons
    Our picking errors are down by about 80% and sending the wrong item has become a rare event. When I think back to the chaos before I shudder.

    TG

    Trevor G.

    In one sentence - This has been the worst experience we have had in our business dealings with any vendor period.

    ES

    Eddie S.

    API is SOAP-XML and uses a crazy embedded proprietary csv format which is quite awkward to develop with. The system does not have batch control and container management is quite limited.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Highly focussed on Warehouse Management, very complete and reliable system

    Reviewed 5 years ago

    Looking for a system to help us reduce the not-fullfillable order rate that we had in our Magento shop, I found Peoplevox; this solution is solely focused on getting the warehouse data accurate and it does a great job. We did not have to change any of our processes but were able to simply improve and cut the not-fulfillable orders by 10 (currently at 0.4%). PVX does a really great job at it. We're...

    Pros

    stability, flexibility, feature set

    Cons

    user documentation, on-boarding process

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Reliable solution with good feature set, but with some issues

    Reviewed a year ago

    Overall a good and very end-user friendly system. Less usable for admins, and even less so for developers. But it can roll with the punches, has good features, and was quite an easy implementation., as long as you don't need advanced functionality and have some patience when integrating.

    Pros

    Great android app, very easy to use to and for users to learn. Seems stable and reliable. Works well once set up and performance is generally good. Has pretty much all the features you would want in a mid tier WMS in a direct to consumer e-commerce operation. However has some missing features you would see in a tier 1 product. Reporting is simple and easy to learn. Nice dashboard feature. Support are generally responsive .

    Cons

    APIs are not very developer friendly. Docs are poorly laid out, and response/error messages often impenetrable. Needs an update to a REST API badly. API is SOAP-XML and uses a crazy embedded proprietary csv format which is quite awkward to develop with. The system does not have batch control and container management is quite limited . Also has a significant issue with the way it processes split dispatches with the shipping integration we were recommended. If you do a lot of split dispatches tread carefully.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Highly recommended WMS

    Reviewed 2 months ago

    Very Good

    Pros

    Clear and transparent system, easy understandable with tracking reports. Definitely increase efficiency

    Cons

    Some features not allow bulk operations.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I cannot recommend PVX

    Reviewed 3 months ago

    In one sentence - This has been the worst experience we have had in our business dealings with any vendor period. We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. Peoplevox at this point, was incredibly distasteful to deal with, as, at the time of write, we are still receiving monthly invoice, with no reply from every one of their staff ( 7 months on). My strong advice to eCommerce retailers is to look elsewhere for a WMS solution if you want tight functionality to integrate with Magento or Shopify.

    Pros

    On paper, the PVX system offers the same functionality as every other WMS system in the marketplace, so nothing really stands out in this regard.

    Cons

    - During the dispatch process, it is not possible to split a single shipment into multiple articles. Your need to create a completely new shipment, which unnecessarily increases shipping cost. For us, that meant an additional $250,000AUD per annum in freight expense. - PVX has basically nil RMA and warranty handling functionality – It requires you to circumvent the WMS system and transfer stock into...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Meshki x Peoplevox WMS

    Reviewed 2 years ago

    Meshki onboarded PVX at a very critical time as we were going through huge growth period and had no viability on any warehouse operations. Working on around 3000 SKUs Meshki didnt have any product locations or barcodes on products, fulfilment process was to marry up a paper invoice with a shipping label then finding the product which may or may not have been in its allocated location. Moving to PVX...

    Pros

    1. Android application for picking and receiving 2. Minimise chance for stock handling errors, improved warehouse flows 3. Dashboards and reporting

    Cons

    1. Support (Primary support coverage is outside of AUS business hours) can seem limited. 2. Android Bugs seem to occur due to network drop outs 3. Unable to make suggestions for improvements and customisation

    Peoplevox WMS FAQs and common questions

    Peoplevox WMS has the following pricing plans:
    Starting from: $1000.00/month
    Pricing model: Subscription


    Peoplevox WMS has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Peoplevox WMS supports the following languages:
    English


    Peoplevox WMS supports the following devices:
    Android


    Yes, Peoplevox WMS has an API available for use.


    Peoplevox WMS integrates with the following applications:
    Shopify Plus, Magento Commerce, WooCommerce, PrestaShop, Glew, Cegid, Easyship, Parcelhub Shipping, NetSuite, Sage 50cloud, Starshipit, Salesforce Sales Cloud, ShipHawk, Vend, QuickBooks Online, ChannelAdvisor, Xero, Shippo, Linnworks, Lightspeed Retail, BigCommerce, Shopify


    Peoplevox WMS offers the following support options:
    Email/Help Desk, Chat, 24/7 (Live rep), Phone Support

    Related categories