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Freight Software with CRM (2026)

Last updated: March 2026

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Key features of Freight Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Quotes/Estimates: Users value the ability to quickly compare and generate accurate quotes, ensuring customer satisfaction and streamlined operations. 92% of reviewers rated this feature as important or highly important.
Transportation Management: Reviewers appreciate efficient load scheduling, shipment tracking, and data accuracy for smooth logistics operations. 92% of reviewers rated this feature as important or highly important.
Rate Management: Users highlight the ease of comparing and managing carrier rates, which helps in negotiating and maintaining cost efficiency. 89% of reviewers rated this feature as important or highly important.
Shipment Tracking: Customers benefit from real-time tracking, which enhances transparency and improves communication with clients. 88% of reviewers rated this feature as important or highly important.
Dispatch Management: Reviewers find dispatch management crucial for organized and efficient load handling, with real-time updates and easy coordination. 85% of reviewers rated this feature as important or highly important.
Order Management: Users note the importance of tracking orders from quote to delivery, ensuring clear workflows and organized operations. 78% of reviewers rated this feature as important or highly important.