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AvidXchange
5
132
4
52
3
15
2
3
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated AP for mid-market businesses
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AvidXchange - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
AvidXchange overview
What is AvidXchange?
AvidXchange is an accounts payable automation software platform designed to streamline how mid-market businesses receive, manage, and pay invoices. The platform uses artificial intelligence and automation technologies to support the end-to-end accounts payable workflow, including invoice capture, approval routing, and payment execution.
The software serves finance teams across industries such as real estate, construction, financial services, healthcare, hospitality, education, and nonprofit organizations. It offers fully automated accounts payable solutions and an accounts payable as a service option that operates with existing accounting systems. The platform includes automated invoice management capabilities that capture, code, and route invoices for approval in a central system. It provides configurable approval workflows that reflect organizational rules and compliance requirements.
It offers real-time tracking of invoice status throughout the process. Payment automation connects to a broad supplier network and supports methods such as virtual credit card payments, bank transfers, and checks while maintaining control over payment scheduling and cash flow. Reporting and analytics tools generate detailed accounts payable and spend reports and provide insights into transaction histories and supplier performance. Lien waiver management features support compliance requirements in construction finance. A centralized document repository maintains an auditable record of all invoices, payments, and related documentation.
AvidXchange integrates with accounting and enterprise resource planning systems, including widely used solutions such as Oracle NetSuite, Intuit QuickBooks, Microsoft Dynamics, Sage, Acumatica, and Yardi. Its application programming interface enables customized connections to other financial and business applications to support an integrated technology environment. A supplier portal offers self-service access for vendors to view payment information, update profiles, and select preferred payment methods. The portal also provides straight through processing and invoice status inquiry functions to facilitate efficient and transparent interactions between finance teams and suppliers.
Starting price
Alternatives
with better value for money
Pros & Cons
Invoice Processing
Payment Tracking
Payment Processing
Vendor Payments
Accounting
Pricing
AvidXchange’s user interface
AvidXchange pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.1
Reviews sentiment
What do users say about AvidXchange?
AP Automation, reducing manual entries and saving time, efficient workflow to streamline invoice entry, approvals & payments.
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Who uses AvidXchange?
Based on 208 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
AvidXchange's key features
Most critical features, based on insights from AvidXchange users:
All AvidXchange features
Features rating:
AvidXchange alternatives
AvidXchange integrations (37)
Integrations rated by users
We looked at 208 user reviews to identify which products are mentioned as AvidXchange integrations and how users feel about them.
Integration rating: 4.9 (9)
“Rent Manager is our everything, and we inherently trust their integration partners.”
Brooke S.
Property Manager
Integration rating: 4.3 (6)
Integration rating: 3.3 (4)
Integration rating: 5.0 (3)
“Ease of integration is key”
“Minor integration period depending on how tailored your Qube system is”
William A.
Project manager
Integration rating: 4.0 (2)
Integration rating: 4.0 (2)
AvidXchange customer support
What do users say about AvidXchange customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of AvidXchange customer support.
A fair number of users highlight AvidXchange’s customer service as knowledgeable, friendly, and quick to respond to questions.
Multiple users found support easy to contact and crucial for smooth implementation and ongoing product education.
A fair number of users report slow response times from customer support, with some waiting weeks for resolution.
Certain users mention difficulty reaching support by phone and describe interactions as unhelpful or occasionally rude.
Support options
Training options
To see what individual users say about AvidXchange's customer support, check out the review snippets below.
“The ease of the software and the unbeatable customer service was crucial to the implementation.”
Jenn B.
Controller
“It works, but if we had other options with better customer service, we would move to an alternate solution.”
Kathleen H.
EVP Finance
“Customer service takes weeks to respond to cases.”
Ian B.
Senior Accountant












