Prompt.io - 2026 Pricing, Features, Reviews & Alternatives

Prompt.io is a bi-directional messaging platform that businesses leverage to operate and automate personalized, results-oriented conversations across SMS texting, chat and social messaging channels. Instant Apps facilitate hyper-personalized customer experiences at scale, syncing data in real time to CRM and back-end data sources.

Prompt.io enables a variety of businesses within industries including travel, real estate, insurance and lending to have real-time conversations with customers. Users are able to create and send forms, surveys, documents, eSignatures, and payments. Schedule a reservations and appointments, all via two-way messaging channels such as SMS, Facebook Messenger, Whatsapp, LINE and others. The platform tracks all of data, whether it's purchase history, appointments, contact history or any other data.

For more complex interactions, Prompt.io includes the Instant Apps feature which provides users with a set of tools to create custom forms, invoices, wizards and work orders, without the need for a developer. Users can drag and drop functionality they need using a web-based tool and style their custom apps to match their company’s brand.

Prompt.io pulls and pushes information to and from existing CRMs in real time, providing organizations with accurate and updated information directly from customers.