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CommentSold Logo

Social commerce & customer engagement solution for retailers

Table of Contents

CommentSold - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

CommentSold overview

What is CommentSold?

CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management and reporting.

The online application allows customers to identify purchasable items in a post, video or live stream and purchase through comments. An invoice is sent through messenger or email and customers can click a link to access their cart and check out. With the gamification feature, users can send timed pending cart reminders to customers and configure cart expiration duration. The shipping functionality enables staff to generate packing lists and labels, combine and ship orders and manage multiple orders at once.

CommentSold includes a reporting tool which allows managers to view stock, analyze customer trends and monitor vendor performance. It helps teams automate tax calculations, monitor fulfillment activities and check real-time inventory levels. The system lets firms create a branded mobile application and synchronize it with the web store.

Starting price

149flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Customer Support

Invoicing

Comment Selling

Updates and Improvements

CommentSold’s user interface

Ease of use rating:

CommentSold pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(18)
5(95)

What do users say about CommentSold?

Nothing works, customer support wouldn't care less, there is NO WAY to CANCEL a subscription.

Select to learn more


Who uses CommentSold?

Based on 115 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Apparel & Fashion
Consumer Goods
Luxury Goods & Jewelry
Others

Use cases

Social Selling
Small Business eCommerce
Billing and Invoicing
eCommerce
Inventory Management

CommentSold's key features

Most critical features, based on insights from CommentSold users:

Mobile access
Social media integration
Contact database
Invoice history
Lead engagement
Order management

All CommentSold features

Features rating:

Loyalty program
Mobile payments
Inventory management
Inventory control
Inventory auditing
For small businesses
Online invoicing
Returns management
Payment processing
Performance metrics
Cost tracking
Shopping cart
Single sign on
Social media monitoring
Tax calculation
Templates
Shipping management
Compliance management
Multi-Channel marketing
Product identification
Promotions management
Accounting integration
Purchase order management
Reminders
Reorder management
Reporting/Analytics
Retail inventory management
Search/Filter
SEO management
Third-Party integrations
Automated publishing
Billing portal
Catalog management
Channel management
Content management
CRM
Customizable branding
Data synchronization
eCommerce management
Employee advocacy
Gamification
Inventory optimization
Inventory tracking
Kitting
Mobile Commerce
Multi-Channel management
Point of sale (pos)

CommentSold awards

CommentSold alternatives

CommentSold logo

Starting from

149

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Shopify logo
learn more

Starting from

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No pricing info

Free trial
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Features
Value for Money
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Squarespace logo
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Starting from

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No pricing info

Free trial
Free version
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Customer Support
Wix logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CommentSold pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

149

Per month

Features included:

  • Automated Invoices
  • E-Commerce Website
  • Facebook Live Selling
  • Inventory & Shipping Management

Small Business

499

Per month

Features included:

  • Automated Content Creation
  • Automated Invoices
  • E-Commerce Website
  • Facebook Live Selling
  • Inventory & Shipping Management
  • Mobile App (Ios & Android)
  • Priority Support

Large Business

999

Per month

Features included:

  • 1:1 Sales & Business Coaching
  • Automated Content Creation
  • Automated Invoices
  • Dedicated Account Strategist
  • E-Commerce Website
  • Facebook Live Selling
  • Inventory & Shipping Management
  • Mobile App (Ios & Android)
  • Onsite Implementation
  • Priority Support

User opinions about CommentSold price and value

Value for money rating:

To see what individual users think of CommentSold's price and value, check out the review snippets below.

“I helped my friend with this and WOW. This was the best business decision she has made thus far.”
LH

LINDA H.

Office Manager

“CommentSold has many great features, an intuitive interface and very helpful customer service. A great software when you have an online store.”

Verified reviewer

Anonymity request

CommentSold integrations (11)

Integrations rated by users

We looked at 115 user reviews to identify which products are mentioned as CommentSold integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 5.0 (1)

Shopify is important because it’s much easier to use when it comes to inventory and especially shipping and most of all it syncs with comment sold. It’s also only $30 where as commentsold is $150 a month!

CB

Carissta B.

Owner

PayPal logo
PayPal

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

CommentSold customer support

What do users say about CommentSold customer support?

Customer support rating:

We analyzed 49 verified user reviews to identify positive and negative aspects of CommentSold customer support.

Widespread user sentiment highlights CommentSold's customer support as outstanding, responsive, and always willing to help.

Multiple users mention support staff are available after hours and even on weekends, ensuring help is accessible when needed.

A portion of users found the support team proactive, offering solutions, extra trial days, and personalized assistance.

A fair number of users appreciate the ease of contacting support and the team's quick, knowledgeable responses.

Support options

Phone support
Knowledge base
Email/help desk
Chat

Training options

In person
Webinars
Live online
Videos
Documentation

To see what individual users say about CommentSold's customer support, check out the review snippets below.

“The customer support team at commentsold are golden, and their platform has genuinely revolutionised the way we handle sales via social media.”

LW

Liam W.

Financial Controller

“The customer service was exceptional and any time we had an issue someone was more than ready to jump in and help. ”

LM

Leslie M.

Owner

“They have great customer service, I have even got responses after hours.”

JS

Jenny S.

Owner

CommentSold FAQs

Q. Who are the typical users of CommentSold?

CommentSold has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does CommentSold support?

CommentSold supports the following languages:
English


Q. Does CommentSold support mobile devices?

CommentSold supports the following devices:
Android, iPad, iPhone


Q. Does CommentSold offer an API?

No, CommentSold does not have an API available.


Q. What level of support does CommentSold offer?

CommentSold offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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