CommentSold Pricing, Features, Reviews & Comparison of Alternatives


Social commerce & customer engagement solution for retailers

4.87/5 (82 reviews)

CommentSold overview

CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management and reporting.

The online application allows customers to identify purchasable items in a post, video or live stream and add comments. An invoice is sent through messenger or email and customers can click a link to access their cart and check out. With the gamification feature, users can send timed pending cart reminders to customers and configure cart expiration duration. The shipping functionality enables staff to generate packing lists and labels, combine and ship orders and manage multiple orders at once.

CommentSold includes a reporting tool which allows managers to view stock, analyze customer trends and monitor vendor performance. It helps teams automate tax calculations, monitor fulfillment activities and check real-time inventory levels. The system lets firms create a branded mobile application and synchronize it with the web store.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

CommentSold screenshot: Auto invoicing featureWhat is CommentSold™?CommentSold screenshot: Inventory management toolCommentSold screenshot: Social sharing module

CommentSold reviews


Very good

Value for money
Ease of use
Customer support
Lindsey Martin

Best Investment for My Facebook Live Sales!

Used monthly for less than 6 months
Reviewed 2018-10-05
Review Source: Capterra

CommentSold saves me on average 8-10 hours of work in invoicing customers. After a live sale I used to have to sit down and after sorting a spreadsheet, I would manually invoice each and every customer. This also led to me having to spend a whole day "correcting" draft orders in Shopify for people who wanted to delete, add, or change an order. With CommentSold, the customer is in control of his/her cart and I am just a bystander. I add coupons to customers as needed, but it takes no time to do that. It has also managed to free up me having to have a comment recorder who tracks what everyone claims. Making everyone's life less stressful: customers, myself, and my hubby. I have also been able, through CommentSold's extensive logging system, finally gotten Shopify to find and fix a bug on my website. After two years of them not believing that the bug existed, I have shown them using CommentSold's inventory logs. The support team has been amazing. The team is AMAZING! I never have to worry if I don't know how to do something, I am just a chat away from a help or a quick search to a 3-4 minute video tutorial. My customers are also in love with CommentSold as they feel like they have more control over their purchases! And is has SERIOUSLY sped up my FB Live Sales. I used to need 4-5 hours to get through the number of items I have. On my last live, I did more items than I have ever done in just 3 HOURS!

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Ashley Glover

Game Changer!

Used daily for 6-12 months
Reviewed 2018-10-05
Review Source: Capterra

The software is amazing!! I cannot say enough good things about your customer service reps. I feel like I've got a "friend" out there who handles things ASAP once I send a request. The response time is super fast and the CS reps' knowledge is unmatched. Excellent company and very well run.

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Chelsey McMillen

Couldn’t run our business without it

Used daily for 6-12 months
Reviewed 2018-09-29
Review Source: Capterra

Commentsold automates so much of our business, so that we can spend time marketing and taking care of our customers. It also allows us to not have to manage/respond to every single comment. We have a website included in our monthly package that is seamlessly integrated to our customer shopping account and backend. We have coupon features, shipping features, app features, constant bug fixes and updates. Their customer service is AMAZING! We have a live chat available with crazy fast responses. We have access to customer service reps by simply scheduling a call. They are LITERALLY worth so much more than we pay monthly. We could NOT run our retail business without them. Simple as that.

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Kyle Dobbs

Comment Sold is the BOMB.COM

Used daily for 1-2 years
Reviewed 2018-10-02
Review Source: Capterra

Overall we love CS. It gets better every day and I can't wait to see what the next year holds and what kind of features that CS develops. Keep up the good work!

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Leslie Moon

We tried CommentSOLD

Used weekly for less than 6 months
Reviewed 2018-10-05
Review Source: Capterra

Our overall experience with CS was good. We decided it wasn't for us but know of several other boutique owners that absolutely love it. The customer service was exceptional and any time we had an issue someone was more than ready to jump in and help. Just because it wasn't for us, doesn't mean it isn't a great program. I am confident the developers will continue to improve their product.

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CommentSold pricing

Starting from
Pricing options
Free trial
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Startup version is $49 per month
Boutique version is $149 per month

Enterprise plans are also available - contact CommentSold for more information.

CommentSold features

Content Management
Customizable Branding
Social Media Integration
Third Party Integration

API (191 other apps)
Access Control (57 other apps)
Activity Dashboard (79 other apps)
Automatic Notifications (75 other apps)
Custom Forms (66 other apps)
Customizable Templates (107 other apps)
Data Import/Export (78 other apps)
Drag & Drop Interface (88 other apps)
Electronic Payments (76 other apps)
Product Catalog (71 other apps)
Reporting & Statistics (76 other apps)
SSL Security (53 other apps)
Search Functionality (81 other apps)
Template Management (54 other apps)
eCommerce Integration (56 other apps)
eCommerce Management (69 other apps)

Additional information for CommentSold

Key features of CommentSold

  • Automated Publishing
  • Billing Portal
  • CRM
  • Catalog Management
  • Employee Advocacy
  • Inventory Auditing
  • Inventory Control
  • Inventory Information
  • Invoice History
  • Kitting
  • Lead Engagement
  • Mail Order
  • Merchandise Management
  • Mobile Commerce
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Point of Sale (POS)
  • Product Configurator
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Search/Filter
  • Social Commerce
  • Social Media Monitoring
  • Tax Calculator
  • Templates
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