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Social commerce & customer engagement solution for retailers

(8)

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CommentSold Pricing, Features, Reviews and Alternatives

CommentSold FAQs

Q. What type of pricing plans does CommentSold offer?

CommentSold has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of CommentSold?

CommentSold has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CommentSold support?

CommentSold supports the following languages:
English


Q. Does CommentSold support mobile devices?

CommentSold supports the following devices:
Android, iPad, iPhone


Q. Does CommentSold offer an API?

No, CommentSold does not have an API available.


Q. What other apps does CommentSold integrate with?

CommentSold integrates with the following applications:
PayPal, Avalara, Square for Retail, Stripe, TikTok, Meta for Business, Instagram, Intercom, Shopify


Q. What level of support does CommentSold offer?

CommentSold offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

CommentSold product overview

Price starts from

149

Per month

Flat Rate

What is CommentSold?

CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management and reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Webinars
Live Online
Videos
Documentation

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Starting from

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Why am I seeing this?

CommentSold pricing information

Value for money

4.6

/5

113

Starting from

149

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CommentSold features

Functionality

4.6

/5

113

Total features

51

5 categories

Most valued features by users

Third-Party Integrations
Customizable Branding
Content Management
Reporting/Analytics
Order Management
Search/Filter
SEO Management
Mobile Access

Functionality contenders

CommentSold users reviews

Overall Rating

4.8

/5

113

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

94

16

1

0

2

Pros
I helped my friend with this and WOW. This was the best business decision she has made thus far.
CommentSold has many great features, an intuitive interface and very helpful customer service. A great software when you have an online store.
Comment Sold's waitlist feature is a lifesaver. I can easily look at the data that tells me which products are the most popular and easily recognize what I should purchase again.
Cons
The bugs...I know they are unavoidable at times, but also can be frustrating.
We experienced a number of minor glitches. First, the software would confuse size and identifying number in customer comments causing us to have to manually correct carts.
The price is a little to steep to pay for the program itself and they take out another % from Paypal.

Overall rating contenders

KH
AvatarImg

Karissa H.

Owner

Apparel & Fashion, 1-10 employees

Review source

Overall Rating

The best website for retail

Reviewed 3 years ago

Transcript

Karissa: Hi, I'm Karissa. I am the owner of my company and I give CommentSold a five out of five review,...

AG
AvatarImg

Ashley G.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game Changer!

Reviewed 6 years ago

The software is amazing!! I cannot say enough good things about your customer service reps. I feel like I've got a "friend" out there who handles things ASAP once I send a request. The response time is super fast and the CS reps' knowledge is unmatched. Excellent company and very well run.

Pros

I began a tiny online shop and was utilizing spreadsheets for inventory, taking orders and managing orders. I then had to use Paypal to invoice, send constant reminders and beg people to pay their invoices. CommentSold changed ALL of that!! I was spending an average of 4 hours every day/night on invoicing and followups. CS took that chore away completely! I love the fact I can track accurate inventory and update as needed so I don't oversell any item. I couldn't manage my business, which has grown tremendously, without it! And my accountant loves that he can log in and pull reports for tax purposes. An all-arond win/win for everyone!

Cons

Currently, the only issue I have is that every time I log in and pull up Products, its in reverse order. oldest product posted. I have to manually change it to sort by SKU and then re-sort to newest first.

CM
AvatarImg

Chelsey M.

Apparel & Fashion, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Couldn’t run our business without it

Reviewed 6 years ago

Commentsold automates so much of our business, so that we can spend time marketing and taking care of our customers. It also allows us to not have to manage/respond to every single comment. We have a website included in our monthly package that is seamlessly integrated to our customer shopping account and backend. We have coupon features, shipping features, app features, constant bug fixes and updates. Their customer service is AMAZING! We have a live chat available with crazy fast responses. We have access to customer service reps by simply scheduling a call. They are LITERALLY worth so much more than we pay monthly. We could NOT run our retail business without them. Simple as that.

Pros

The seamless function between customers commenting sold on Facebook, being led to their account page, checking out, and the order appearing on our end. Fully detailed, paid for, and ready to be shipped.

Cons

Zero complaints - they are on top of bugs and updates before we even realize we need something changed. They also keep us updated on Facebook changes before the population knows anything has changed. Amazing.

AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

CommentSold is a total scam!

Reviewed 4 months ago

Terrible. I could not recommend it to anyone!

Pros

Absolutely nothing. Horrendous product with horrendous customer support and unethical business practices.

Cons

Nothing works, customer support wouldn't care less, there is NO WAY to CANCEL a subscription. Just a sham of a product.

KD
AvatarImg

Kyle D.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Comment Sold is the BOMB.COM

Reviewed 6 years ago

Overall we love CS. It gets better every day and I can't wait to see what the next year holds and what kind of features that CS develops. Keep up the good work!

Pros

Commentsold has allowed us to automate daily task, and continues to evolve. I think that is the neatest part of being apart of the CS family is that the platform is changing all of the time. The CS we have today is completely different than a year ago when we signed on.

Cons

Because the platform is ever evolving sometimes small details can get missed or features get released that are glitchy. I understand the nature of it is to release the features and then continue to adapt them and change them so learning to understand that sometimes things break has been my least favorite part but a very small part. As a whole I would still rate CS as A+!

LB
AvatarImg

Lorie Beth T.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Changed My Business & My Life

Reviewed 6 years ago

I use to stay up until 1 and 2am in the morning invoicing manually. When I started commentsold this cut my work time down dramatically so I could have more family time and use my time better in my business. It also took my business to a much higher level than I could have ever obtained by manually invoicing. I would not be where I am now without commentsold. I'm extremely thankful for the platform and love it so much. Life & Business changing!

Pros

It is completely user friendly. Easy to use and simple to navigate. Customer service is available and super helpful. Makes selling faster & easier so you can use your time in other areas of your business. They are innovating and coming up with new features to add to help their customers sell more. Always improving.

Cons

No reward program but it is currently being worked on.

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