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CommentSold

Social commerce & customer engagement solution for retailers

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CommentSold Pricing, Features, Reviews and Alternatives

CommentSold product overview

What is CommentSold?

CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management and reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Webinars
Live Online
Videos
Documentation

CommentSold pricing information

Value for money

4.7

/5

94

Starting from

$

49

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CommentSold features

Functionality

4.6

/5

94
Total Features53 5 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
Customizable Branding
Content Management
Search/Filter
SEO Management
Order Management
Inventory Management

Functionality contenders

CommentSold users reviews

Overall rating

4.9

/5

94

Positive reviews

99%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.66/10
Rating distribution

5

4

3

2

1

81

12

1

0

0

Pros
I am able to process 1000-1200 orders per week with very little labor costs. I love the customer care team and the personal interest they have taken in me, my family, and my company's growth.

RC

Rebekah C.

I helped my friend with this and WOW. This was the best business decision she has made thus far.

LH

LINDA H.

CommentSold has many great features, an intuitive interface and very helpful customer service. A great software when you have an online store.

AR

Anonymous Reviewer

Cons
The bugs...I know they are unavoidable at times, but also can be frustrating.

RC

Rebekah C.

We experienced a number of minor glitches. First, the software would confuse size and identifying number in customer comments causing us to have to manually correct carts.

LM

Leslie M.

The price is a little to steep to pay for the program itself and they take out another % from Paypal.

KH

Kristine H.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CommentSold

Reviewed 3 years ago

Before we had CommentSold we had to go through and invoice every person individually. This took forever, especially when we started processing more orders. CommentSold does all of the heavy lifting for us and it takes out a lot of the human errors that we were experiencing before.

Pros

I love how easy it is for our customers to use. They can shop easily on our page or through the website. Customers can also see things that are still in stock on the website which helps us move older inventory!

Cons

There really isn’t anything that I don’t like about this software!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best website for retail

Reviewed a month ago

So far my experience has been really good. I love how easy it makes it for others to shop with us. Some of the people that work for the company are not so knowledgeable.

Pros

I love how easy it is to integrate this website and software with selling onto Facebook. Also they make it easy to set up an app for others to use and shop through.

Cons

There are a few features I wish could be included when setting up the website like adding a picture to the about us page. But it is things I can easily work around.

Vendor response

Thank you for taking the time to leave us feedback, Karissa! We are so happy to hear that you've found integrating CommentSold with your social media accounts easy and effective (and that it's made shopping for your customers easier, too!). We actually just released our new Webstore that allows you to have a picture on your "About Us" page! We are always striving to assure that we provide you with the best assistance and resources - please feel free to reach out to our Customer Success team if you have any questions and they'd be happy to help. Looking forward to your continued success in the future!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It takes me hours to get it started

Reviewed a year ago
Pros

Once I’m done setting up it’s fine, but to get started it takes me hours to get started! Safari doesn’t work so I have to figure out what works best!

Cons

Getting started! I can’t use safari! I have to use google chrome!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Inventory!!

Reviewed 4 months ago

I've been using CommentSold for almost 2 years now and I feel like it's getting better and better!!

Pros

Love how you can post all your pictures in one place, break them down into albums, and price however you'd like!! The pictures are vibrant and everything is laid out wonderfully!!

Cons

The one thing I don't particularly like is that you can't always zoom in on a picture like you'd like too, especially if there is a certain print or color you'd like.

Vendor response

Thank for the awesome review, Deidra! We are happy to hear that you are enjoying the inventory management function, and we will take your feedback on zooming in on the photos into consideration as we make improvements. Looking forward to your continued success in the future!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy.

Reviewed 3 years ago

It’s been an interical part of our business and it’s success. They’re have been growing pains and kinks for course but they solve them quickly. Love the continued updates.

Pros

It’s super easy. They continue to update. It’s changed our business for the better. Helps with inventory. It’s like having 5 people work for you without the cost.

Cons

Wish the app was available to everyone not just the upgraded people at a high cost. Wish you could upload videos.

CommentSold FAQs and common questions

CommentSold has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available


CommentSold has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


CommentSold supports the following languages:
English


No, CommentSold does not have an API available.


CommentSold integrates with the following applications:
PayPal, Avalara, Square for Retail, TaxJar, Stripe, ShipStation, Facebook, Instagram, Intercom, BigCommerce, Shopify


CommentSold offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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