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Cratejoy Logo

eCommerce platform for subscription businesses

Table of Contents

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Is this product right for your business?

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Cratejoy - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Cratejoy overview

What is Cratejoy?

Cratejoy is a cloud-based eCommerce solution designed to help organizations of all sizes manage subscription businesses. The platform enables enterprises to engage with the target audience, respond to customer reviews, and handle payments.

Cratejoy includes white-labeling capabilities, which allow enterprises to create, launch, and manage personalized websites and track sales. It offers various features such as customer account management, email marketing, demand forecasting, shopping cart, and more. It also includes a marketplace module, which lets users list businesses on the online market and run marketing and promotion activities.

Cratejoy supports integration with various third-party marketing and shipping applications like MailChimp, LeadDyno, Cartstack, ShipStation, and Pirate Ship.

Starting price

24.99flat rate /
per month

Alternatives

with better value for money

Cratejoy’s user interface

Ease of use rating:

Cratejoy pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(15)
5(24)

What do users say about Cratejoy?

Users say Cratejoy makes it easy to start and manage a subscription box business, with a user-friendly interface, helpful analytics, and streamlined shipping and billing. They appreciate the variety of subscription options, the marketplace exposure, and the ability to handle multiple subscribers efficiently. Some find it saves them time and reduces the need for extra staff.

They report concerns about high transaction fees, auto-renewal policies, and limited customization options for listings and website templates. Some mention issues with shipping label pricing, lack of certain features, and the need for additional accounting software, which can increase overall costs.


Who uses Cratejoy?

Based on 42 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Arts and Crafts
Consumer Goods
Entertainment
Others

Use cases

- Not enough reviews
-
-
-
-
-

Cratejoy's key features

Most critical features, based on insights from Cratejoy users:

Email marketing
Order management
Data security
Promotions management
Shopping cart
Alerts/Notifications

All Cratejoy features

Features rating:

Returns management
API
Catalog management
CRM
Inventory management
Kitting
Multi-Channel marketing
Reviews management
Templates
Website management

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Cratejoy pricing

Value for money rating:

Starting from

24.99

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Cratejoy price and value

Value for money rating:

To see what individual users think of Cratejoy's price and value, check out the review snippets below.

“What I like about this software is the ease of use and helpfulness from the staff. I like that my own customers are kept organized.”
AS

Amanda S.

owner

“Love that it's easy to use and it's so easy to jumpstart a subscription box. The templates are great and love that subscribers have access to their own portal.”

Verified reviewer

Anonymity request

Cratejoy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Training options

Webinars

Cratejoy FAQs

Q. What type of pricing plans does Cratejoy offer?

Cratejoy has the following pricing plans:
Starting from: $24.99/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Cratejoy?

Cratejoy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Cratejoy support?

Cratejoy supports the following languages:
English


Q. Does Cratejoy offer an API?

No, Cratejoy does not have an API available.


Q. What level of support does Cratejoy offer?

Cratejoy offers the following support options:
24/7 (Live rep)

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