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Escapia
5
144
4
27
3
8
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental software and guest management system
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Escapia - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Escapia overview
Based on 186 verified user reviews
What is Escapia?
By industry, Escapia reviewers are most commonly professionals in hospitality (50%). The most frequent use case for Escapia cited by reviewers is vacation rental management (81% of reviewers).
What are the most popular integrations for Escapia?
The Escapia integrations most frequently cited by reviewers are: Vrbo (a vacation rental product rated 4.7 out of 5 for its integration with Escapia) and Breezeway (a vacation rental product, 4.8).
Starting price
per month
Alternatives
with better value for money
Escapia’s user interface
Escapia pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.4
Customer support
4.7
Reviews sentiment
What do users say about Escapia?
By industry, Escapia reviewers are most commonly professionals in hospitality (50%). The most frequent use case for Escapia cited by reviewers is vacation rental management (81% of reviewers).
Select to learn more
Who uses Escapia?
Based on 186 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Escapia's key features
Most critical features, based on insights from Escapia users:
All Escapia features
Features rating:
Escapia alternatives
Escapia pricing
Value for money rating:
Starting from
10
Per month
Usage Based
User opinions about Escapia price and value
Value for money rating:
To see what individual users think of Escapia's price and value, check out the review snippets below.
Lanier M.
Partner
Mika G.
Owner Operator
Escapia integrations (26)
Integrations rated by users
We looked at 186 user reviews to identify which products are mentioned as Escapia integrations and how users feel about them.
Integration rating: 4.7 (22)
“I use this to synchronize bookings”
India N.
Host
Integration rating: 4.7 (16)
“We use Breezeway for operations and integrate with Track.”
VINCE M.
Director of Maintenance
Integration rating: 4.6 (8)
Integration rating: 4.9 (8)
Integration rating: 4.7 (6)
Integration rating: 5.0 (3)
“We needed to be able to process credit card payments. We have been very pleased with their support!”
Kim R.
Owner
Escapia customer support
What do users say about Escapia customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Escapia customer support.
A significant portion of users find Escapia's customer support highly responsive, quick to resolve issues, and easy to reach.
Multiple users appreciate being able to contact support via phone and receive help within minutes, even outside regular hours.
A number of users highlight the professionalism, patience, and helpfulness of support staff, especially during onboarding and transitions.
A limited number of users report delays in Tier 2 support responses, especially for accounting or complex issues.
Support options
Training options
To see what individual users say about Escapia's customer support, check out the review snippets below.
“Customer support is very good, even if they dont have an answer they DO follow up with an answer and have worked through any of the issues we have had, which have been pretty minimal.”
Randy D.
Hotel Manager
“I love that i can reach a human and get immediate help with any issue that arises.”
Tina S.
Property Manager
“Customer service in the accounting area can be challenging to achieve as Tier Two must receive a message to assist, yet rarely call back however email their response.”
Lisa W.
General Manager
“The review section, it doesnt allow me to send reminders or review requests.”
Jennifer C.
General Manager
Escapia FAQs
Escapia is a cloud-based vacation rental software, offering users assistance with managing reservations, accounting, property listings and distribution, and more. Escapia’s reservation management system incorporates lead management, front desk operations, and guest reviews. Users can view full complete guest histories, including all correspondence, extend reservations directly from within the calendar, produce customizable reservation reports, and let Escapia automatically generate reservation confirmations to send out to guests. Business performance can be viewed on customizable business dashboards, which include daily activity widgets such as check-ins and check-outs, open work orders, unread inquiries, and total rent booked, and can produce reports and graphs for year-to-year comparisons of inquiries, bookings, and income. Escapia’s rate engine enables property managers to set up and adjust variable rates, special offers, discount plans, flexible charges and add-ons. Users can enter rates in bulk, and test pricing plans before activation, as well as using daily, weekly, and monthly rate calculation. Rates are automatically updated across Escapia and all other partner sites a property is listed on. Escapia partners with multiple property listing and distribution sites, including Vrbo, BookingPal, and FlipKey, with users able to choose where their properties are promoted. Availability calendars are automatically updated in real time between listing sites and users’ own records. Guest reviews of properties can also be automatically distributed from Escapia to selected partner channel sites.
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