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Escapia Logo

Vacation rental software and guest management system

Table of Contents

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Escapia - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Escapia overview

Based on 186 verified user reviews

What is Escapia?

By industry, Escapia reviewers are most commonly professionals in hospitality (50%). The most frequent use case for Escapia cited by reviewers is vacation rental management (81% of reviewers).

What are the most popular integrations for Escapia?

The Escapia integrations most frequently cited by reviewers are: Vrbo (a vacation rental product rated 4.7 out of 5 for its integration with Escapia) and Breezeway (a vacation rental product, 4.8).

Starting price

10usage based /
per month

Alternatives

with better value for money

Escapia’s user interface

Ease of use rating:

Escapia pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(35)
5(144)

What do users say about Escapia?

By industry, Escapia reviewers are most commonly professionals in hospitality (50%). The most frequent use case for Escapia cited by reviewers is vacation rental management (81% of reviewers).

Select to learn more


Who uses Escapia?

Based on 186 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Real Estate
Leisure, Travel & Tourism
Management Consulting

Use cases

Vacation Rental
Property Management
Hospitality Property Management
Real Estate Property Management
Reservations

Escapia's key features

Most critical features, based on insights from Escapia users:

Reservations management
Online booking
Owner statements
Work order management
Payment processing
Availability management
Marketing automation
Channel management
Guest experience management
Contact management

All Escapia features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
API
Availability management
Billing & invoicing
Booking management
Booking notes
Calendar management
Calendar sync
Channel management
Communication management
Contact management
Credit card processing
Customer database
Customer history
Customer support
Customizable reports
Customizable templates
Dashboard
Data import/export
Data synchronization
Digital signature
Discount management
Document management
Electronic payments
Email management
Email templates
Financial management
Financial reporting
For property managers
For vacation rentals
Group reservations
Guest check-in/check-out
Guest communications
Guest experience management
Housekeeping management
Invoice management
Lease tracking
Listing management
Maintenance management
Maintenance scheduling
Marketing automation
Mobile access
Multi-Channel management
Multi-Location
Occupancy management
Online booking
Online payments
Owner portal
Owner statements
Payment processing
Price/Margin management
Promotions management
Property database
Property management
Rate management
Ratings/Reviews
Real-Time updates
Rent collection
Rent tracking
Reporting/Analytics
Reporting & statistics
Reservations management
Room booking
Short/Long term rental
SMS messaging
Task management
Tax management
Tenant portal
Third party booking
Third-Party integrations
Transaction history
Vendor management
Website integration
Work order management

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Escapia pricing

Value for money rating:

Starting from

10

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Escapia price and value

Value for money rating:

To see what individual users think of Escapia's price and value, check out the review snippets below.

“It ties in with the all Expedia products well and new software typically picks Escapia as one of the first PM management systems that they will API with.”
LM

Lanier M.

Partner

“Etc. - Escapia connects with VRBO seamlessly which is our largest source of bookings and very well with our website which is our second largest source or bookings. ”
MG

Mika G.

Owner Operator

Escapia integrations (26)

Integrations rated by users

We looked at 186 user reviews to identify which products are mentioned as Escapia integrations and how users feel about them.

Vrbo logo
Vrbo

Integration rating: 4.7 (22)

I use this to synchronize bookings

IN

India N.

Host

Breezeway logo
Breezeway

Integration rating: 4.7 (16)

We use Breezeway for operations and integrate with Track.

VM

VINCE M.

Director of Maintenance

Integration rating: 4.6 (8)

Integration rating: 4.9 (8)

Beyond logo
Beyond

Integration rating: 4.7 (6)

GrexproERP logo
GrexproERP

Integration rating: 5.0 (3)

We needed to be able to process credit card payments. We have been very pleased with their support!

KR

Kim R.

Owner

Escapia customer support

What do users say about Escapia customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Escapia customer support.

A significant portion of users find Escapia's customer support highly responsive, quick to resolve issues, and easy to reach.

Multiple users appreciate being able to contact support via phone and receive help within minutes, even outside regular hours.

A number of users highlight the professionalism, patience, and helpfulness of support staff, especially during onboarding and transitions.

A limited number of users report delays in Tier 2 support responses, especially for accounting or complex issues.

Support options

Knowledge base
Email/help desk
Phone support
24/7 (live rep)

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Escapia's customer support, check out the review snippets below.

“Customer support is very good, even if they dont have an answer they DO follow up with an answer and have worked through any of the issues we have had, which have been pretty minimal.”

RD

Randy D.

Hotel Manager

“I love that i can reach a human and get immediate help with any issue that arises.”

TS

Tina S.

Property Manager

“Customer service in the accounting area can be challenging to achieve as Tier Two must receive a message to assist, yet rarely call back however email their response.”

LW

Lisa W.

General Manager

“The review section, it doesnt allow me to send reminders or review requests.”

JC

Jennifer C.

General Manager

Escapia FAQs

Q. What is Escapia used for?

Escapia is a cloud-based vacation rental software, offering users assistance with managing reservations, accounting, property listings and distribution, and more. Escapia’s reservation management system incorporates lead management, front desk operations, and guest reviews. Users can view full complete guest histories, including all correspondence, extend reservations directly from within the calendar, produce customizable reservation reports, and let Escapia automatically generate reservation confirmations to send out to guests. Business performance can be viewed on customizable business dashboards, which include daily activity widgets such as check-ins and check-outs, open work orders, unread inquiries, and total rent booked, and can produce reports and graphs for year-to-year comparisons of inquiries, bookings, and income. Escapia’s rate engine enables property managers to set up and adjust variable rates, special offers, discount plans, flexible charges and add-ons. Users can enter rates in bulk, and test pricing plans before activation, as well as using daily, weekly, and monthly rate calculation. Rates are automatically updated across Escapia and all other partner sites a property is listed on. Escapia partners with multiple property listing and distribution sites, including Vrbo, BookingPal, and FlipKey, with users able to choose where their properties are promoted. Availability calendars are automatically updated in real time between listing sites and users’ own records. Guest reviews of properties can also be automatically distributed from Escapia to selected partner channel sites.

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