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Honeycommb Pricing, Features, Reviews and Alternatives
Honeycommb product overview
What is Honeycommb?
Honeycommb is a cloud-based social networking solution that helps businesses, creators, influencers, and communities manage customer interaction and brand visibility on multiple websites. Its white-label solution lets users incorporate their trademarks and color themes across unlimited assets within the organization.
Typical customers
Platforms supported
Support options
Training options
Honeycommb pricing information
Value for money
4.5
/5
29
Starting from
89
/user
Per month
Value for money contenders
Honeycommb features
Functionality
4.3
/5
29
Total features
61
4 categories
Functionality contenders
Honeycommb users reviews
Overall Rating
4.6
/5
29
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.33/10
5
4
3
2
1
22
5
0
1
1
AW
Alexis W.
GG
Grace G.
GG
Grace G.
AR
Anonymous Reviewer
TR
Tim R.
AR
Anonymous Reviewer
Overall rating contenders
Angela S.
Verified reviewer
Arts and Crafts, 1-10 employees
Used daily for less than 6 months
Review source
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Fantastic experience! Within days of using it I realized this app was critical to the success of my business.
This was probably the easiest business choice ever. Honeycommb made the process simple and easy. My service was up and running within a week.
The service does have a high price tag when you begin to scale.
Thanks so much, Humble Acres Team!
Nicholas P.
E-Learning, 1-10 employees
Used daily for 6-12 months
Review source
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Overall it has been a good experience and has made a dramatic impact to the quality of service we are able to provide to our members. When we first joined Honeycommb we were using an online forum and knew we needed to change, within an hour of finding Honeycommb we were already on a product demonstration and knew this was the right thing for us. We have had no regrets at all.
The speed and ease of getting set up were very impressive. The Honeycommb team has been great to work with (we have been working with [SENSITIVE CONTENT HIDDEN]) and are constantly releasing new improvements and features to make the platform even better.
There are minor features here and there that make it feel this platform isn't yet 100% the finished product, but we were told about certain features not yet being ready before we signed up, so it wasn't a surprise. New features are added that bring the browser version closer to being like the mobile app, but there are some minor things we are still waiting to see being implemented that would tighten up the whole experience.
Brandon S.
Publishing, 1-10 employees
Used daily for 6-12 months
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I came from a competing product which I was satisfied with on another project but after using Honeycommb I am glad I made the switch. The most important and key thing I need to mention is that the customer service is outstanding. From sales call to launching your product you have help every step of the way. Even on off hours and weekends I still received relatively fast responses and they truly cared about my project.
The best part about Honeycommb was the overall ease of use. Anybody is able to jump on and easily figure things out without being intimidated.
There were a few items I “wish” we had but nothing was critical to the operation or goal of our program.
Tim R.
Online Media, 1-10 employees
Used daily for less than 6 months
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This was a situation of not knowing what you don't know, until it's too late. Had we known the things about HC that we learned once we launched, we'd never have moved forward. Although the service was pretty good, it could never overcome their joke of a backend interface and the inability to make wide-reaching adjustments that applied to current members and new ones.
Clean, modern interface. They do the bulk of the setup.
The backend management is a joke. So difficult to figure out what should be easy things. Some things you can't even do without them. Their feed is confusing and you don't have much control over how people interact with the feed (logic is sorely lacking). It was a steep, steep learning curve, as a result (for Admins and members).
Karagan O.
Verified reviewer
Retail, 1-10 employees
Used daily for 1-2 years
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I've absolutely loved my experience with honeycomb. It was extremely fast to get set up with an app for our community, and it has been a success. We've been using it for over a year though, and a lot of the promise features have not shown up. Since we've signed up, a lot of new communities have come to fruition… And seem to have a lot more features and better organization than honeycomb. With that said, they are open to feedback and are working on a lot of things… And still a solid choice with good pricing if you are looking to start a community app
We had a pretty horrible account manager for the first year, and now we go directly through their customer support. With an app at this price, it is helpful to have someone direct to speak to and give suggestions on how to improve the app proactively versus having to reach out to a support team. Additionally, we are waiting patiently for new features to come out and just keep seeing some small features show up that in the grand scheme of things don't really improve the app experience. There is limited ability to customize, integrate and improve the app on the customer ends.
Honeycommb FAQs and common questions
Q. What type of pricing plans does Honeycommb offer?
Honeycommb has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Honeycommb?
Honeycommb has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Honeycommb support?
Honeycommb supports the following languages:
English, German, Italian, Japanese, Spanish
Q. Does Honeycommb support mobile devices?
Honeycommb supports the following devices:
Android, iPad, iPhone
Q. Does Honeycommb offer an API?
No, Honeycommb does not have an API available.
Q. What other apps does Honeycommb integrate with?
Honeycommb integrates with the following applications:
Zapier, Amplitude, Provide Support, Mailchimp, Notion, Facebook Business Suite, Shopify
Q. What level of support does Honeycommb offer?
Honeycommb offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
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