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Mailgun
5
125
4
44
3
11
2
4
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transactional email API service for developers
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Mailgun - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Mailgun overview
Based on 197 verified user reviews
What is Mailgun?
By industry, Mailgun reviewers are most commonly professionals in information technology and services (23%). The most frequent use case for Mailgun cited by reviewers is transactional email (67% of reviewers).
What do users say about Mailgun pricing?
Reviewers appreciate Mailgun’s generous free tier and advanced features included in the basic plan. Some reviewers feel paid plans are expensive, and they indicate recent changes and unexpected charges have reduced perceived value for smaller organizations.
Starting price
per month
Pros & Cons
Email Sending
API
Dashboard
Pricing
User Interface
Email Tracking
Mailgun’s user interface
Mailgun pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.3
Customer support
4.0
Reviews sentiment
What do users say about Mailgun?
By industry, Mailgun reviewers are most commonly professionals in information technology and services (23%). The most frequent use case for Mailgun cited by reviewers is transactional email (67% of reviewers).
Select to learn more
Who uses Mailgun?
Based on 197 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Mailgun's key features
Most critical features, based on insights from Mailgun users:
All Mailgun features
Features rating:
Mailgun alternatives
Mailgun
Starting from
15
Per month
Brevo
Starting from
9
Per month
SendGrid
Starting from
15
Per month
Mailchimp
Starting from
13
Per month
Mailgun pricing
Pricing plans
Pricing details:
User opinions about Mailgun price and value
Value for money rating:
Of 45 reviews that provide robust commentary on Mailgun's price and value, mention it in a positive light.
Reviewers appreciate Mailgun’s generous free tier and the inclusion of advanced features like tracking and analytics in the basic plan, which they say are often premium elsewhere. Users think the pay-as-you-go model and affordable entry-level pricing offer good value, especially for small projects or those starting out. Some reviewers feel, however, that Mailgun’s paid plans are more expensive than competitors, with advanced features and dedicated IPs locked behind higher-priced tiers. They indicate that recent changes to the free plan and unexpected charges have reduced perceived value, and some users report difficulty justifying costs for smaller organizations.
, and
Mailgun integrations (6)
Integrations rated by users
We looked at 197 user reviews to identify which products are mentioned as Mailgun integrations and how users feel about them.
Integration rating: 4.6 (5)
Integration rating: 5.0 (2)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Ho utilizzato tantissimo l'integrazione per eseguire deploy automatici quando il codice veniva aggiornato.”
Samuele R.
CTO
Other top integrations
Mailgun customer support
What do users say about Mailgun customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Mailgun customer support.
A fair number of users highlight Mailgun's support as prompt, effective, and able to resolve issues quickly, often on the first attempt.
A number of users report slow, unhelpful, or difficult-to-contact customer support, with some experiencing long response times and unresolved issues.
Support options
Training options
To see what individual users say about Mailgun's customer support, check out the review snippets below.
“It takes a bit of navigation to locate specific details when troubleshooting.”
Pablo M.
Qa engineer
“No serious SaaS can rely on a provider that pulls the plug without notice.”
François M.
CEO
Mailgun FAQs
Mailgun is an email automation service built for developers. It offers a complete cloud-based email service for sending, receiving and tracking emails sent through your websites and applications. Mailgun's intelligent inbound routing and storage enables you to know exactly where your emails are ending up. Built for developers, Mailgun is a set of APIs to integrate email. It supports all of the most popular languages including PHP, Python, Ruby, C# and Java. Tracking & analytics features, including A/B testing enable you to track all emails and maximize their chances of avoiding spam filters and reaching inboxes.
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