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Hostfully
5
133
4
61
3
19
2
9
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Property management platform for vacation rental businesses
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Hostfully - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Hostfully overview
Based on 235 verified user reviews
What is Hostfully?
Hostfully Property Management Platform is a vacation rental solution offering key features such as reservations management, guest communications, payment processing, and online booking, among others.
Who uses Hostfully?
By industry, Hostfully Property Management Platform reviewers are most commonly professionals in hospitality (54%). The most frequent use case cited by reviewers is vacation rental management (76%).
What are the most popular integrations for Hostfully?
The Hostfully Property Management Platform integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.6 out of 5 for its integration with Hostfully Property Management Platform), PriceLabs (a revenue management product, 4.7), and Wheelhouse (a pricing optimization product, 4.5).
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Booking Management
Property Management
Guest Management
Bugs and Issues
Response Time
Hostfully’s user interface
Hostfully pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.0
Ease of use
4.1
Customer support
4.3
Reviews sentiment
What do users say about Hostfully?
Hostfully Property Management Platform is a vacation rental solution offering key features such as reservations management, guest communications, payment processing, and online booking, among others.
Select to learn more
Who uses Hostfully?
Based on 235 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Hostfully's key features
GetApp's analysis of 69 verified user reviews collected between August 2021 and August 2024 identifies Hostfully Property Management Platform's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Hostfully Property Management Platform's Reservations Management capabilities for centralizing and streamlining bookings across multiple OTAs, preventing double bookings, and offering a consolidated calendar view. They find the interface straightforward and the new calendar view helpful. However, they note the lack of a change log and reservation history, which makes tracing issues difficult. Users also mention that managing re-bookings can be cumbersome and express a desire for a mobile app to improve accessibility. Of the 47 Hostfully Property Management Platform users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.
Users report that Hostfully Property Management Platform's Guest Communications feature is valuable for automating messages and setting up scheduled triggers, which simplifies communication with guests. They find the ability to communicate across multiple channels helpful, though some mention bugs and the need for improvements in VRBO integration. Reviewers indicate that while the automated messaging is beneficial, manual communication can be challenging, and the inbox can be slow and unreliable. Of the 31 Hostfully Property Management Platform users who gave detailed accounts of their use of Guest Communications, 100% rated this feature as important or highly important.
Reviewers highlight Hostfully Property Management Platform's Payment Processing capabilities, particularly its integration with Stripe, which they find seamless for managing payments. They appreciate the ease of processing payments and refunds, though some mention issues with VRBO integration and handling secure checks in Europe. Users also express a desire for ACH/E-Check payment options and note that while Stripe works well, they would like more payment provider choices. Of the 26 Hostfully Property Management Platform users who gave detailed accounts of their use of Payment Processing, 96% rated this feature as important or highly important.
Users find Hostfully Property Management Platform's Online Booking feature helpful for consolidating bookings from multiple channels into one platform, reducing back-and-forth communication. They appreciate the direct booking capabilities, which drive additional revenue and save fees for guests. Reviewers mention the need for more flexibility in website design and faster response times. They also value the automated responses after bookings, though some note challenges with modifying bookings and rates. Of the 28 Hostfully Property Management Platform users who gave detailed accounts of their use of Online Booking, 86% rated this feature as important or highly important.
All Hostfully features
Features rating:
Hostfully alternatives
Hostfully pricing
Pricing plans
Pricing details:
User opinions about Hostfully price and value
Value for money rating:
To see what individual users think of Hostfully's price and value, check out the review snippets below.
Nathalie P.
President

Shevawn A.
Owner
Hostfully integrations (30)
Integrations rated by users
We looked at 235 user reviews to identify which products are mentioned as Hostfully integrations and how users feel about them.
Integration rating: 4.6 (53)
Integration rating: 4.7 (34)
“inteligent pricing has been a game changer for us”
Ian M.
Owner
Integration rating: 4.0 (27)
“I liked the ability to connect this.”

Anna K.
Founder and Operator
Integration rating: 4.6 (18)
Integration rating: 3.7 (15)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.6 (14)
“We use Breezeway for operations and integrate with Track.”
VINCE M.
Director of Maintenance
Hostfully customer support
What do users say about Hostfully customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Hostfully customer support.
Widely noted by reviewers, Hostfully's customer support team is responsive, friendly, and consistently helpful with user issues.
A significant portion of users praise the speed and professionalism of support, highlighting quick replies and knowledgeable staff.
Frequently reported by users, personalized assistance and proactive problem-solving make support a standout feature for many.
A minority of users report slow response times, unresolved issues, and difficulty obtaining refunds or escalation for complex problems.
Support options
Training options
To see what individual users say about Hostfully's customer support, check out the review snippets below.
“Brise and the other Hostfully customer service reps have provided amazing, personalized service to our team, and always go above and beyond to help us solve for any issues we encounter.”
Zach S.
Marketing Director
“I found the customer service delivery experience to be very unique, professional and very efficient.”
John A.
Head Bus Dev
“Customer service is slow to respond.”
Renee T.
Owner
“The features are messy, email communication formatting is confusing and not clean, non-intuitive software that is lacking, customer service will consumer your entire day trying to get answers.”
Kelly M.
Owner
Hostfully FAQs
Hostfully Property Management Platform is a cloud-based solution designed to help small to large vacation rental businesses manage reservations across multiple channels. Key features include payment processing, instant messaging, team collaboration, upselling, analytics, and reporting. The application lets organizers streamline booking process by generating quotes for prospective leads and sending check-in confirmation to clients. Hostfully's Property Management Platform helps marketers drive campaigns, re-target customers, monitor the number of bookings via clicks and capture email addresses to create a contact database. Team members can collect payments, manage security deposits and distribute payments to stakeholders. Hostfully Property Management Platform offers integration with various third-party platforms such as Airbnb, HomeAway, Bookng.com, TripAdvisor Rentals, Breezeway, PriceLabs, Stripe, Holidu, QuickBooks, Wheelhouse, and more. With its centralized calendar feature, visitors can check availability and book properties as per the required location, type, or size. Plus, the solution comes with an owner management module, which enables tour agents to view revenue shares, manage expenses, and prepare monthly statements for owners.
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