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Showpass

A ticketing app for event organizers & goers

see alternatives

Table of Contents

Showpass - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: April 2026

Showpass overview

Based on 406 verified user reviews

What is Showpass?

Showpass is a ticketing program with key features that include barcode/ticket scanning, mobile access, ticket reservations, and more.

Who uses Showpass?

Reviews for Showpass come from a wide variety of industries, including entertainment (10% of reviewers), events services (5%), and hospital & health care (5%). The most frequent use case for Showpass cited by reviewers is ticketing (69% of reviewers).

Starting price

Alternatives

with better value for money

Pros & Cons

Ticketing and Event Management

Customer Support

Check-In Process

Bugs and Issues

Showpass’s user interface

Ease of use rating:

4.7

(406)

Showpass pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(117)

5(288)

What do users say about Showpass?

Showpass is a ticketing program with key features that include barcode/ticket scanning, mobile access, ticket reservations, and more.

Select to learn more

Who uses Showpass?

Based on 406 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Events Services

Entertainment

Construction

Others

Use cases

Ticketing

Event Check In

Mobile Event Apps

Event Management

Registration

Showpass's key features

Most critical features, based on insights from Showpass users:

Barcode/Ticket scanning

4.7

(94)

Reserved seating

4.4

(66)

Website management

4.4

(44)

Registration management

4.6

(33)

Customer data management

4.5

(51)

Promotions management

4.4

(51)

Email marketing

4.7

(10)

All Showpass features

Features rating:

4.6

(406)

Access controls/permissions

(0)

Activity dashboard

4.0

(1)

Activity tracking

(0)

Alerts/Notifications

(0)

API

3.3

(3)

Attendance management

(0)

Attendance tracking

(0)

Attendee management

4.5

(28)

Attendee Segmentation

(0)

Attendee tracking

4.5

(2)

Badge management

4.1

(10)

Badge Printing

(0)

Barcode/Ticket scanning

4.7

(94)

Billing & invoicing

4.0

(2)

Booking management

5.0

(5)

Calendar management

5.0

(1)

Class registration

(0)

Communication management

5.0

(3)

Conferences/Conventions

(0)

Confirmations/Reminders

(0)

Contact management

4.5

(4)

Credit card processing

4.4

(15)

CRM

4.0

(1)

Customer data management

4.5

(51)

Customer management

(0)

Customizable branding

4.8

(9)

Customizable fields

(0)

Customizable forms

4.0

(2)

Customizable reports

3.8

(5)

Customizable templates

(0)

Data import/export

4.3

(3)

Data synchronization

(0)

Discount management

(0)

Drag & drop

3.5

(2)

Electronic payments

4.9

(15)

Email marketing

4.7

(10)

Email reminders

4.0

(1)

Email templates

(0)

Employee management

4.4

(47)

Engagement tracking

(0)

Event calendar

4.7

(3)

Event management

4.6

(28)

Event maps

5.0

(1)

Event registration

(0)

Event scheduling

4.7

(36)

Event ticketing

4.8

(33)

Event Tracking

(0)

Exhibit/Vendor management

4.6

(8)

Feedback management

(0)

Financial analysis

(0)

Floor plans & maps

(0)

Food & beverage management

5.0

(1)

For Film Festivals

(0)

For Music Festivals

(0)

For virtual events

(0)

Gamification

4.4

(25)

GDPR compliance

5.0

(1)

Group registration

(0)

Guest Accreditation

(0)

Guest list management

(0)

Guest List Search

(0)

Kiosk ticketing

(0)

Lead capture

(0)

Marketing automation

(0)

Mobile access

4.6

(67)

Mobile alerts

(0)

Mobile check-in

4.8

(25)

Mobile ticketing

(0)

Multi-Currency

4.2

(5)

Multi-Event

4.6

(19)

Multi-Facility

5.0

(1)

Offline access

5.0

(1)

Online payments

(0)

Online registration

4.8

(11)

Online ticketing

(0)

Onsite registration

(0)

Onsite ticketing

(0)

Payment processing

4.3

(25)

Personalization

(0)

Point of sale (pos)

4.4

(55)

Print-at-Home

4.5

(57)

Promotions management

4.4

(51)

QR codes

(0)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time updates

4.6

(29)

Refund management

5.0

(1)

Registration management

4.6

(33)

Reporting/Analytics

4.0

(52)

Reporting & statistics

5.0

(2)

Reservations management

4.8

(4)

Reserved seating

4.4

(66)

Role-Based permissions

(0)

Room block management

4.5

(8)

Sales reports

4.4

(12)

Sales trend analysis

(0)

Season tickets

4.4

(51)

Seating map

4.7

(72)

SMS reminders

4.0

(1)

Social media integration

4.6

(24)

Social promotion

4.7

(7)

Sponsor pages

4.3

(23)

Sponsorship management

4.8

(6)

Support ticket management

4.5

(4)

Surveys & feedback

4.1

(7)

Third-Party integrations

(0)

Ticketing

4.4

(5)

Ticket reservations

4.6

(102)

User management

(0)

Vendor management

(0)

Visitor registration

(0)

Volunteer management

4.4

(8)

Wait list management

(0)

Website integration

(0)

Website management

4.4

(44)

Showpass alternatives

Showpass

4.7

(406)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

Eventbrite

4.6

(5.7K)

learn more

Starting from

Free

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.3

Purplepass

4.9

(302)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.9

Customer Support

4.9

TicketSource

4.8

(535)

learn more

Starting from

Free

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

Showpass pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Essential

No pricing info

Features included:

Create unlimited events that are customized to your brand.
Sell tickets from your event page or your own website.
Access real-time event data to make informed decisions.

Professional

No pricing info

Features included:

Create bundle pricing with Ticket Packages.
Design and customize Assigned Seating Maps.
Access tracking links for all channels.
Upsell and promote event add-ons including food tokens and merchandise.

Custom Pricing

No pricing info

Features included:

Accelerate ticket distribution with Group Sales.
Sell Memberships and boost revenue with member-only perks.
Buy Now & Pay Later payment options for your guests.
Hardware access options.
Dedicated Support

User opinions about Showpass price and value

Value for money rating:

4.6

(406)

To see what individual users think of Showpass's price and value, check out the review snippets below.

“I like that Showpass allocates a wide array of event management tools in one place.”

David H.

Co-Founder

“Making QR codes for the guests made a seamless way of checking in for the event.”

Monica V.

Manager

Showpass integrations (5)

Integrations rated by users

We looked at 406 user reviews to identify which products are mentioned as Showpass integrations and how users feel about them.

Squarespace

Integration rating: 5.0 (3)

WordPress

Integration rating: 5.0 (2)

Square Point of Sale

Integration rating: 5.0 (1)

“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”

Aireanne T.

Owner

Square Payments

Integration rating: 5.0 (1)

“Worked well, but fees were really high, especially for memberships”

Steve D.

Massage Therapist and owner

Other top integrations

Eventbrite

Campaign Monitor by Marigold

Mailchimp

Domo

Showpass customer support

What do users say about Showpass customer support?

Customer support rating:

4.7

We analyzed verified user reviews to identify positive and negative aspects of Showpass customer support.

Widely noted by reviewers, Showpass customer support is quick to respond and highly effective in resolving issues.

A significant portion of users appreciate the friendly, knowledgeable, and personalized assistance from the support team.

Common user feedback highlights the ease of contacting support, even after hours, with prompt follow-up and guidance.

A limited number of users found it challenging to reach customer service during weekends or outside regular hours.

Support options

Email/help desk

Chat

Phone support

Faqs/forum

Training options

Live online

Webinars

In person

Documentation

Videos

To see what individual users say about Showpass's customer support, check out the review snippets below.

“The vast flexibility it gives us and the customer service experience.”

Dwayne J.

President

“User friendly and the customer support is AMAZING”

Lisa M.

Entertainment Buyer

“Their customer service closes at 7pm, which could be limiting in urgent situations.”

Eduardo S.

Event planner

Showpass FAQs

Q. What is Showpass used for?

Showpass is a global leader in event technology, primary ticketing and distribution, and mixed delivery (live, virtual and streamed) of experiences for tens of thousands of event hosts. Showpass provides access to global distribution and discovery channels including Facebook's native ticketing, Google Reserve, and a proprietary publishers network. Showpass creates solutions for complex events, large organizations, and high-volume event producers and is proud to serve millions of customers.

These products have better value for money